Pulte Homes Reviews in Riverside San Bernardino, CA

No side garage door to the side yard. Should have been included, not an expensive option. The driveway does not allow for safe access out of a parked car. Should have been wider. Only two hose bibbs for the entire property. There should have been one for each side of the home. The kitchen and pantry light switches are located behind the door. Should have been installed on the other side of the door. The garage door opener is located to far from the entry door. The bathrooms should of had soft-close toilet seats!! Really? The dishwasher should have been located closer to the kitchen cabinets, other side of the sink. The lot size is very nice. 12,000 square feet. Armando did an awesome job in our walkthrough!!! Derek J. has been very supportive. Great guy! We like the garage with its extra space for storage. It would be nice if Pulte would provide after sales links or contractor contacts for added items such as: countertops, upgraded carpeting, cabinets, additional concrete work, landscaping and irrigation. Solid core bedroom doors would be a big quality plus for Pulte! Minor additional cost. All the other doors as hollow core we understand. An additional electrical outlet in the master closet would be a huge plus. The carpeting in the bedrooms is of low quality! Higher quality carpeting would go a long way for Pulte's reputation. Another low cost item for quality and reputation!!! We like the option for surround sound speakers being pre-wired, as well as ceiling fans. That's all for know. Thanks for the opportunity to comment. ... More

Our construction manager, Justin, was fantastic! Explained everything thoroughly when we closed. Our warranty rep, Stacy, also responded quickly to the minor issues experienced after move in. Quality is great. Super happy in our new home!

We have several issues with the craftsmanship.

Pulte homes were honest and fast to respond to any question and honest with their answers. John from the sales office was a big help and went out of his way for you even on his day off. The builder Forman was fast to point things out and find an answer or fix any problem one might find or have.

We’ve only been living in our new home for less than 2 months, but so far we absolutely love it. One thing we really appreciated about Pulte Homes is that the actual home delivered truly matched the quality and standard of the model home we fell in love with during the buying process. Thankfully, we haven’t had to call for any issues yet, which already says a lot about the quality of the home. But based on our experience during the purchasing, construction, and turnover process, we feel confident that the team would provide the same exceptional support if we ever needed assistance in the future. Buying a home can definitely be stressful at times, but overall we’re very happy with our experience and grateful to finally be settled into our new home in Perris. Thank you to the entire team who helped make this milestone possible for our family ... More

Seller and lender should try to be on the same page to avoid confusion and to offer clarity during the transaction. Warranty should be taken seriously instead of rushing through only to discover that a 3rd party will come and repair at a fee.

A beautiful experience from start to fininsh! Thank you.......

Where should one begin? The Professional Sales team The exceptional product upon which they built their clients' homes The after-sales client services The QR code that seamlessly connects the entire Team to your brand-new home, as if you possess a fraction of a concern. I could continue elaborating. This experience of purchasing a home was entirely unparalleled in terms of satisfaction. Therefore, I highly recommend Pulte Homes of California Inc. Please keep up the unconventional work, Team.

At the time of booking the house everything looks good, they promise everything, but it is a real pain after paying the initial deposit, paperwork to get the loan from pulte mortgage is a real pain, they have no clue what they are asking and how to evaluate, they keep asking documents, they come back after a month again asking same and more documents, at the end they reject loan saying the underwriter is not accepting, in my case they said everything approved after i agreed for 60 % down, i liquidated my invenstments and before the closing date they come and tell me it is rejected from underwriter, what kind of logic is that, when i protest and ask them to compensate for the taxes i have to pay on my liquidated investements, they come back and tell me they will wokr again with underwriter and within a day it gets approved. So that will tell the kind of customer service and the level of knowledge and the processing that happens at pulte, very bad experience. I was happy to walk out if they had given my deposit back, even though they had promised at the time of booking that it will be refunded in extranious circumstances but they said i will loose the deposit even though I was not backing out of the agreement. It was literally a nightmore of 6 months to go thru this, i would never recommend pulte until they openly promise that things have changed and they provide everything in writing. ... More

Worst experience ever! Rudest people I have ever dealt with. Dishonest at every turn. Promotions are a game on numbers and a pure attempt to deceive. Dan is rude and unprofessional. Marci deceived us about short term rentals and never did anything to rectify the situation. Leo is the worst supervisor and used profanities while speaking to me and took no accountability for his incompetence. I will never work with Pulte again. When I reached to complain it was always someone will contact you and no one ever did. Stay away from Pulte Homes.

The Brand New Build Home Buying Experience is not what used to be. Just not feeling the quality of the build, and customer service experience. Just want to rush you to get he keys and you are on your own kind of feeling. Our streets have so much construction going on and construction vehicles parked everywhere, it is dangerous to drive through the streets just to get home. If you really care about our options, I would love to sit down one on one with your top management to share my comments and options.

Overall I am happy with the purchase of my new home however there’s been little things here n there that I feel could’ve been done better. The paint on the exterior n interior are not good quality, I see chipping already. Interior painting of the house seems to have been rushed in my opinion. Thank you

Ours was a fast escrow. Everyone was very helpful and answered all our questions from start to finish. Our home buying experience was super smooth and we couldn’t be happier. Huge shout out to our loan consultant Danielle and our construction manager Bryan. Both went above and beyond to assist us.

I had a good experience with the purchase of my new home with Team Pulte ,Taylor A+ Thanks

Jon, the sales consultant was exceptionally helpful and responsive to all our questions. He told us that we could reach him anytime and even on his day offs. He made our buying experience very pleasant and smooth. The escrow and title process was difficult and challenging. There were at least three individuals that we had to deal with and each requesting multiple documents, some duplicate. There was no coordination among them that left me totally frustrated at times. I suggest that appoint a single point person that the buyer needs to work with for both the title and escrow processes and develop a list of all the documents that are typically needed. ... More

Great to deal with Jon and Bryan , very helpful

Bad build quality, slow response, to issues, deflection of complaints, denial of issues by people in charge. Non caring to problems encountered.

We’re very happy with our new Pulte home. The build quality is solid, the layout is well thought out, and the finishes feel modern and durable. The construction process was smooth, and the team was responsive and professional throughout. Overall, it’s a comfortable, well-built home that met our expectations.

The entire process was scattered and unorganized with multiple people not communicating throughout the process which led to ultimately miscalculations and several times being misinformed and ultimately leading to myself and my family being homeless due to errors on their behalf for several days due to the time frame of me receiving Keys being pushed back due to again errors on their behalf. Also this was mainly due to the fact that they waited till the absolute last minute to start qualifying me for my loan. They began working on my loan when both the home I was selling and buying were already in escrow and just a couple of weeks away from when I had to be out. ... More

Good service. And I’m feeling happy thank you

Had a great home buying experience. The highlight had to be the pre-closing walk thru with Josh. He did an absolutely phenomenal job explaining the features of the Home and his attention to detail was unrivaled. He was patient, knowledgeable, and more than willing to share every facet of the Home with us. I couldn't have been happier and he made us feel like we got a great home

We like Ed's fast response for repairs.

The mortgage experience was all over the place! Never would I use Pulte lending nor would I recommend them. Buyers beware!

It was my worst experiences I had

As a first time home buyer I was really nervous and had lots of questions but Jill and Cory were so great and made the whole experience easy and painless. All and all from stated to move in was about 1 & 1/2 months!