Pulte Homes Reviews in Riverside San Bernardino, CA

Very friendly and positive experience. Addressed issues as they arose. I am very satisfied

Was really great. Not any bad experience. Good job, keep it up.

The whole team at Pulte was great. From the sales office all the way through construction, the loan process and closing. This is my second Pulte home and I would recommend them to anyone.

Moving across the country was a challenge all bye itself but pulte and those working diligently to make sure my family had the right home did an amazing job

Had a few issues that were solved immediately.

I would like to tell you guys how appreciative I am of your Field Manager Ron Taylor. I know it said no last names but this is positive, Ron has gone above and beyond with repairing and helping us learn certain aspects of the technology that comes with the house. Without Ron I think my relationship with Pulte would have soured really fast. I would also like to mention to Craig, without him we would not have our dream house.

i loved the fact, i was walked thru every step. i was given POC that i could contact. Due the nature of my job i was not always available for contact, Pulte rep were always happy and helpful. Sale rep Gratziela, would send me pictures and measurement. She listen to my family even thou they were going to be living with me. I went to the house often :) before it was built the contractors/workers always greeted me friendly and explained what step they were on.

We love our new home. We have had a few minor issues, but everything has been felt with fast and efficient! Thank you for your amazing customer service team!!

Debbie was great and ver helpful

The Pulte builder team was very professional and the build quality of my house is beyond my expectation.

Overall experience during the buying portion was really great with all the support of the purchase office particularly Arturo and loan process with Brent. Although there are few issues with the build, with some minor issues particularly missing bathroom door and island repair which cause a little delay on issuing house keys and finding electrical problem, and on countertop, after the turnover. Other than that, we are very satisfied.

We are happy with the house, some small issues but fixable. The I would prefer they have any upgrade options for the backyard but they don't have it.

The sales staff (J and J) were very professional from the outset. They kept me informed of updates as soon as new information became available, so there were never any surprises. The job superintendents were on point and knew their craft. They possessed a thorough knowledge of the product and process, from digging the trenches, laying the foundation up and to when the last nail on the house was hammered. The entire process exceeded my expectations.

We are so excited to share our process from start to finish and all the different milestones through the journey. It was great watching our home building progress and each stage created more excitement. We were informed of everything at each stage which made things more transparent and easy.

It was a long hurdle getting to the finish but it was worthwhile.

Overall great experience building with Pulte

No new home is “perfect” but Pulte certainly aims for that and as a result you will take delivery of something quite great. Pulte is also very VA friendly and zero down to them means 0 down. Now fellow Vets if you have debt keeping you from being where you need to be to qualify you may have to put some skin in the game to level the playing field. Don’t construe that as a down payment. Construe that as Pulte genuinely wanting to make sure you can afford the payment and not get in over your head. They also give Vets a break on the earnest money needed to hold your lot and build. This is not something that is typically waived as they would be taking all the risk but at 50% off for Vets it ensures your commitment to the build and makes it affordable to you at the same time. Other builders simply won’t do that but Pulte does and even gives a Home Town Hero credit towards your purchase. Very Vet friendly and it is appreciated. My direct neighbor is a Former Marine and our neighbor across the street is a Sailor so there you go. From Vanessa at the sales office to our final walk thru with Brett we have had a great experience and would certainly recommend Pulte homes. ... More

The homes are beautiful. If any discrepancies are found after the home is purchased, it is covered under warranty but they are not the fastest to get someone out to fix the discrepancy. Been waiting almost a month to have a drywall issue resolved.

Good quality and professional staff.

Pulte homes customer service really stands out! Every one we encountered were very pleasant and helpful. From the sales team, to the mortgage team, the construction team and customer care team after closing. The home itself is wonderful. I'm a fist time home owner. I have now been in my new home for 3 months. We had some minor issues that needed to be fixed after closing, which were taken care of immediately. (Flooring gaps, Missed Drywall under countertops, and doorbell) Imagine a newly built home that is 99% perfect. Small things here and there that we fixed right away with great follow up!

Whoever the project manager was did not check everything. There were quite a few things that were not right. Other than that the rest was fine.

Pulte Homes builds some of the best quality homes out there. Compared to other developers we toured during our home purchase experience, none met the quality of Pulte.

Pulte sales department was great, they had answers for all our questions so we always knew what was the next step and how to be ready for it.

Pulte as a builder was great to work with. The site manager ensured all my concerns were addressed in a timely manner. Vanessa, our agent with Pulte provided top notch service and was a tremendous asset throughout the process.

This is the first house I buy in the USA. I feel confident with the business with the builder. The agents are good. I like the house very much.