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Pulte Homes

Pulte Homes Reviews in San Francisco, CA

What San Francisco Homeowners Have to Say About Pulte Homes.

Read all 26 verified reviews from homeowners that built a new home with Pulte Homes in the San Francisco area. San Francisco homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.4 out of 5 stars in San Francisco Area

26 Reviews in San Francisco Area

Star Rating Breakdown

5 ★ 19

4 ★ 3

3 ★ 1

2 ★ 1

1 ★ 2

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.3

Value 4.4

Responsiveness 4.3

Pulte Homes in San Francisco Area

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Customer Reviews

Very bad customer service and false information

  • Christinawati T.
  • Verified HomeBuyer
  • January 26, 2022
  • San Mateo, CA

The quality of the work is very bad and upgrades not included. Broken cabinets missing upgrades since day one and until now not addressed. Items with the issues on the floor, they were supposed to be replaced in days and no one showed up, then they indicated that they will grab from other units to address and nothing happened. Running paint on multiple areas which indicates unprofessional workmanship. Issues with the electricity until now and at least one of the people send indicated that he was not licensed. Other issues with the unit which indicates things were rushed and original date ...

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.

Total Score 1

Quality 1

Trustworthiness 1

Value 4

Responsiveness 1