Pulte Homes Reviews in Broward County Ft. Lauderdale, FL

The Monica in sales was outstanding, the project manager overpromised and underdelivered, the customer service manager Rob has been great.

I'd like to start with how amazing my contractor Kevin has been with everything pre close. Extremely helpful and responsive. But the quality of work from outside companies have been terrible, not happy with windows, sliding doors and the quality of fixing things. It's really turning into a frustrating situation with lack of responses from quality control being helpful. HOA has been great and very helpful but they can only do so much. Just think everything is too much going on for Pulte to keep up. It's giving the ones who live in a home lack of attention and help.

Our construction manager Adam was fantastic. It was a pleasure working with him.

Bobbett was exceptional. she was available with every concern I had. If she did not have an answer she responded appropriately and professional. My experience with Pulte was an exceptional one due to Bobbett. she is truly an asset to this company. My experience with Pulte Finance was a disaster. I would not recommend their finance department to anyone.

Would like to have better responsiveness to issues

I would say the price is too high for the quality of the materials. Given that is mass production, attention to detail is lost, but other than that people are attentive and fast to answer questions and solve any issues.

The overall home buying process with Pulte was very professional and seamless. Other than a few craftsmanship issues with my home, I am pretty satisfied with my home buying experience. I would recommend a Pulte home to my family and friends.

Something’s went well while others could have been seamless !

Not very responsive, no service

Very slow almost non responsive in correcting issues after the closing. I’m not talking small things. They are very slow or non responsive to correct the issues. No matter how serious they may be. Yes I repeated my self. That’s how ignored I feel.

Sales and Construction reps are both good ppl and were very helpful and responsive.

Builder for the home was outstanding in the quality and dedication they showed to making this home excellent. Loan process can be cumbersome. Staff is polite and will work with you through issues.

The quality of materials , including the flooring and tiles are not great quality. Had a great experience with the sales rep and the customer service manager.

good experience overall was this experience.

Overall it was a great experience. One glaring criticism: We were told by our construction manager that too many people “expect perfection”. Clever way to lower our expectations and then second guess ourselves when we saw something that wasn’t as it should be.

The builder was and their representatives were professional on all aspect of the built. The GC paid attention to the details during the time of the built, because we lived out of town during the time period.

Great buy. I’m in love with my home!!

Vitor was absolutely amazing at keeping me up to date throughout the entire process. He was honest, thorough, professional and trustworthy.

Excellent Customer Service and great product. The supply chain issues / delays could have been managed better. But still extremely satisfied with the home and the Community

The homebuying process was smooth but there were some pricing issues that could have been adjusted to ensure a happier customer in the negotiating process. The entire build process was very long (not the normal 6 to 8 months at all) Delays such as permitting, issues with shortages of supplies and staffing concerns due to Covid were a big part of hold up. Despite the long wait I am truly happy with the end result and I am totally in love with my home. Still some issues to be addressed and fixed but so far they are handing these issues very well by assigning a manager to deal with all the post build issues. The quality of certain things such as cabinets could be better especially for the cost of these homes. Every new home build is sure to come with it's issues but overall we are very satisfied with the end result. ... More

It is my first experience with a house, time will tell how good the construction is

This was certainly an experience to remember; what should have been no more than 10 months from signing our contract to the end of our 3-months delivery estimate. Although we signed our contract at the perfect time, before everyone decided to move to Florida; COVID-19, we, along with everyone else that signed a contract in 2020 were affected by the pandemic with supply chain and construction delays that extended our wait an additional seven months from our initial estimated 3 months. However, we finally closed and we are happy with the overall construction of our home.

Great and easy to work with

Our experience was good overall and we recommend this builder.

Pulte is overall great. Elli (Sales) is the best. She always kept us updated on how the house looked until completion. You can definitely count on her being there for you. Meredith (Designer) very knowledgeble. She went above and beyond helping us select the best options that suited our intent and budget. Brett (Field) was always realistic about the field constraints, and willing to take care of any issues identified.