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Pulte Homes Reviews in Fort Myers, FL

What Fort Myers Homeowners Have to Say About Pulte Homes.

Read all 709 verified reviews from homeowners that built a new home with Pulte Homes in the Fort Myers area. Fort Myers homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.4 out of 5 stars in Fort Myers Area

709 Reviews in Fort Myers Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.4

Responsiveness 4.3

Pulte Homes in Fort Myers Area

View Homes

Customer Reviews

Poor experience

  • Anonymous
  • Verified HomeBuyer
  • March 11, 2023
  • Estero, FL

Communication very poor. Drywall finish workmanship very poor.

Pulte Homes responded:
Hi James, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Mortgage frustrations all the way to closing.

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2023
  • ALVA, FL

Don’t use Pulte mortgage company.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Hanna was very helpful!

  • Patrick F.
  • Verified HomeBuyer
  • March 02, 2023
  • FORT MYERS, FL

Very happy with our new Villa!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Estefany G.
  • Verified HomeBuyer
  • March 02, 2023
  • Estero, FL

This has been an excellent experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A+ building process for Pulte at Verdana Village

  • George C.
  • Verified HomeBuyer
  • March 02, 2023
  • Estero, FL

From the minute we obtained our lot through the closing process, everyone we dealt with was professional, knowledgeable and very patient. We would especially like to mention Sammy and Colton who walked with us every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sell it and build it without quality control

  • David T.
  • Verified HomeBuyer
  • March 02, 2023
  • Estero, FL

Delays, misinformation, no response to problems

Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Building

  • James H.
  • Verified HomeBuyer
  • March 02, 2023
  • ALVA, FL

We were on a list for building, somehow we were bypassed and lost onthe wait list. Did not get the facade we wanted to build or the lot we wanted due to being bypassed. I believe we paid more due to the longer than normal wait, 6 to 8 months.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Lee Roy is Fantastic!

  • William M.
  • Verified HomeBuyer
  • March 02, 2023
  • ALVA, FL

We are thrilled w our Pulte home- and the number one reason is our construction head Lee Roy! Throughout the process, he kept us informed weekly & always returned our questions in a timely fashion. Professional with a great smile, Lee Roy put us at ease and made us comfortable & confident in the process. He made our house a home. Thank YOU- Lee Roy!!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte builds a good home but lacks the fine details needed for an excellent home

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • Estero, FL

We had a very good construction manager that finished the job. However, we went through 2 not so good managers that very not good communicators. Pulte builds a beautiful home, offers lots of upgrade options. Very disappointed with the number of cosmetic issues that we have to deal with after closing for the price point of the home that could have been taken care of prior. Now we have to deal with it over an extended period of time. We love the home, but the building process unless you are involved in a close relationship with the construction manager, can be disappointing. However, we ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Javier

  • Mark D.
  • Verified HomeBuyer
  • March 02, 2023
  • ALVA, FL

It was a pleasure to work with proffesionals during the entire project. I am very satisfied with my new home and am looking to many years of enjoy living in it until my time is up on this earth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Details Matter

  • Anthony P.
  • Verified HomeBuyer
  • March 02, 2023
  • ALVA, FL

Overall, I think the builder provides solid quality and value for the money. Mine was a model though it had only just been framed when I signed the contract. If you buy a model, there is absolutely no flexibility from the builder. The answer to every question is no. I didn't think that was necessary, but just be prepared. Further, some of the information they leave out is annoying, i.e. the finish of the walls. Or the items that are extra, low cost, but annoying, i.e. no keypad for the garage is included, or the poor looking garage floor. Having said that, it does appear to be a well-built ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Justin

  • Justin D.
  • Verified HomeBuyer
  • March 02, 2023
  • ALVA, FL

Beware of the workmanship, we closed on our home and there were a ton of things that weren’t completed, things that were rushed leaving the job itself looking like it was done by inexperienced contractors or that they just rushed to get things done as fast as possible. First day in the home we had a leak in the wall that once they discovered where the leak was coming from it was a screw that punctured a pipe and then was covered up with tape! The grout in the master bathroom began completely falling out in week 1 of being in the home. Some of the appliances we picked out weren’t what we asked ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 4

From the first time I met Terran and through our entire experience he has been terrific on every level, responsive, knowledgeable, professional and a delight to work with. Pulte is incredibly lucky to have Terran on Team Pulte. He is a true & rare gem!

  • Christopher F.
  • Verified HomeBuyer
  • March 02, 2023
  • FORT MYERS, FL

Working with the Pulte team, specifically Hanna (sales) Terran (CM) & Gianni (FM) has been an experience above expectation. We could not be any happier with the entire process from first visit to the model to now standing in our beautiful home writing this review. We 100% know we made the right choice going with Pulte for our new home and next chapter in our lives - Team Pulte is the best!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Several minor finishing issues throughout

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2023
  • FORT MYERS, FL

Rough finishes, no quarter round , guest bathroom clumsily designed for door opening, front door entrance had dried concrete or stucco difficult to remove, door hinges had paint. Nothing large but most minor size issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Great experience!

  • Michael P.
  • Verified HomeBuyer
  • March 02, 2023
  • FORT MYERS, FL

Our project construction manager was amazing. He kept us informed throughout the building process along with Hanna our sales consultant.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte’s idea of selling a house when “substantially complete” should be interpreted to mean sold as “ incomplete, take it or leave it”

  • James V.
  • Verified HomeBuyer
  • February 15, 2023
  • Estero, FL

Buyer should be aware that fix up items that are done post closing are items that should’ve been done pre-closing but are deemed to be warranty work when in fact they aren’t broken… they were just left incomplete

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Not worth the price

  • Michael S.
  • Verified HomeBuyer
  • February 10, 2023
  • Estero, FL

Let’s see, where to begin…. First of all, it took 1 year and 2 months to build our new home. 2nd: they promised an incentive bonus to consider using Pulte Mortgage. Then, the initial interest rate offer was 7.75%. We went with another lender for 5.25%. Then, the wood for our home sat in the rain for months and then got mold. Then, we dealt with a leaking roof for a month. Then, a leaking wall while the drywall went in. They had to repaint our walls and baseboards twice. We were delayed by 3 months for closing. Even today, 2 months after closing, certain details of this expensive home ...

Pulte Homes responded:
Hi Michael, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

After buying experience

  • Corey F.
  • Verified HomeBuyer
  • February 09, 2023
  • Estero, FL

Only thing annoying is the constant amount of surveys after! Make it 1 and done!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I have built 2 homes and not sure I would do a 3rd

  • Joseph R.
  • Verified HomeBuyer
  • February 09, 2023
  • Estero, FL

With Covid ending and supply chain issues, I am unsure where any blame should go. Our 1st Pulte home was very smooth, but this had many road bumps in the build. Pulte tried to fix everything quickly, but they had to rely on others, which was the issue. Ian also did not help. Next time I will look to rehab an existing house if there is a next time. Pultie's Superintendent gave us his best effort, which made things better.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Title Company

  • Rebecca N.
  • Verified HomeBuyer
  • February 03, 2023
  • Estero, FL

My experience with the title company was difficult and did not meet my needs. From not returning my phone calls to being oblivious to my situation with my Cape Coral home being destroyed and no internet access for their forms. Nor were they flexible with my closing date even though Pulte was not able to assure me the HVAC unit would be in place and operational before it. When several issues were noticed on my walk through I was told they would be handled and to just go ahead and close in less than 24 hrs. Needless to say my issues are not yet fixed and now it is up to me to set dates for ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Francis.L

  • Francis L.
  • Verified HomeBuyer
  • February 02, 2023
  • Estero, FL

I’ve purchased prior homes by other developers by far pulte was the best builders to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good home buying and delivery experience

  • Martino F.
  • Verified HomeBuyer
  • February 02, 2023
  • Estero, FL

Given the situation with workforce availability the responsiveness is appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our experience with Colton was fabulous. He was extremely responsive and always seemed like he was looking out for our best interests.

  • Steven H.
  • Verified HomeBuyer
  • February 02, 2023
  • Estero, FL

Pulte is a great company to work with in buying a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great house

  • Susyn K.
  • Verified HomeBuyer
  • February 02, 2023
  • ALVA, FL

Melissa and Javier and title company reps were extremely efficient and considerate

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great home Few issues but overall wonderful home

  • Timothy B.
  • Verified HomeBuyer
  • February 02, 2023
  • ALVA, FL

Drywall workmanship leaves a little bit to be desired No weatherstrip on front door plus a FEW other issues BUT overall would recommend as Great Build

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4