Pulte Homes Reviews in Fort Myers, FL

We lived in Illinois and loved Florida. We found a development that Pulte was building in South West Florida. The process took place in the middle of Covid and Supply Chain issues. Everyone on the Pulte team were all professionals. Throughout the process from the initial signing, design center, construction process, closing and post warranty work the Pulte team kept us updated on the progress and kept us informed. At closing the house was thoroughly cleaned and the construction manager had the majority of items completed from the punch list items before our walkthrough. I would buy another Pulte home and found the experience painless especially watching it built from Illinois. ... More

We received exceptional service from Pulte from start to finish, and beyond. There were no gimmicks in the initial contract phase, choosing our building plan and options/upgrades was a breeze, and we were kept apprised weekly of the build process. The service and contact far exceeded our expectations. The fit and finish of the build is very nice, and Pulte staff was readily available from the final walk-through and closing. We not only feel we chose an amazing builder but we also made some new friends at the company along the way, which is a nice bonus!

We are so happy with our Pulti home! Derek and Angel were super responsive. Every question was answered quickly, every concern addressed right away. The construction site was kept clean. There were a few concerns we had (AC vent not centered in hallway) and Angel had the trades on site to address within days. When we asked something via text or email it was responded to with in 24 hours. Even when the questions were about mail delivery or community issues like water Presure- I was given and honest and respectful answer. Post closing We still see Angel and he asks how ever is. He even emailed me the paint colors so I could get touch up paint. We are so pleased with our home and would recommend Pulti as the best builder!!! ... More

The sales person Hannah did a good job keeping us up to date with the build including tons of photos since we were out of state buyers. The construction manager returned all my calls and answered all our questions which made the process less stressful. The only issues were timing which thanks to Ian and supply chains were understandably beyond Pulte's control. Our closing team was very good about fixing last minute issues including making a few last minute changes that saved me a lot of time and effort when I moved in and was very much appreciated.

From the buying experience to the closing and the time thereafter I am more than happy with Pulte. I would recommend the company to my best friends.

Pulte did provide what was contracted and overall we are satisfied with the finished product, even though it was over 2 months late., However some , "fit and finish" and punch list items remain unresolved after over 30days. Text, emails, person-to-person contact with the "Construction Sup" have resolved only some minor issues. But remaining issues : Missing expansion joints on Concrete garage floor, excessive gaps and leaks shower door are still remain unresolved .

Being out-of-state buyers, the Pulte people we dealt with were friendly, knowledgeable and great communicators. They helped to guide our decisions in the features of our new home. They explained everything that was going on with the process and kept us informed in a timely manner as construction progress through Zoom and virtual tours. During the final walk-through Colton clearly explained the features and operation of our home. The Pulte Homeowner Guide was especially helpful. Our special thanks go to Sam in sales and Colton in construction for making things so easy. We love our new Pulte house. ... More

Our construction manager Ashley was very helpful and professional. Our realtor even mentioned that our house was the neatest and most prepared new home walk through he has done. Pulte's warranty team responded quickly to fixing 2 out of the 3 issues we found with the new house in the first 30 days which we very much appreciated. We are enjoying our new home.

It is good to have your own real estate agent with you who is knowledgeable in new home builds with Pulte. The builder does not have your best interests in mind in many cases, so it is very helpful to have a impartial experienced advocate. It also is important to know that when you do your structural meeting with the sales team that they will hide a lot of things from you. There are many options they won't show you and they will mislead you based on what they have been told to push. You should ask to review all available options even though it takes longer. Ask questions about the options. If you wish something could be done, ask what option would make that happen. Hopefully your sales person won't lie and say something can only be done at the design meeting when it has to be done during the structural meeting because once you lock in the structural contract, it cannot be changed--no matter what. Also, be aware that if you want anything other than the default pool, you need to separately schedule a pool design meeting. Even if the customization is just a different tile color or screen options. ... More

I love the fact that Pulti has dozens of inspections from start to finish. I wish the buyers could have more than two home inspections. The tile company really needs to do a better quality control of each step when doing floors. Most floor jobs cover a large area and to get each step correct is critical.

Make sure you print out all contracts and sign off any changes . When you purchase kitchen appliances you want the stainless steel to match !

Overall experience was good, I’m just not use to the slow Florida construction schedule.

The construction mgr. was OUTSTANDING and made the experience positive despite the negatives. This individual is DIAMOND for Pulte. The finish work (trim, paint, hardware, cabinetry finish) is poor and very disappointing. Response time is fair; the design center and closing depts of Pulte was an awful experience. I would start those depts completely over. Inadequate time for the design review; Communication on available options (hurricane proof windows) was very disappointing that we could have had them without a massive delay; the non-HP sliding doors are poor quality and no one in Pulte will accommodate us on a change. I wrote directly to Pulte corporate office and they never responded, simply referred my inquiry to the local sales office. ... More

We love our home but the trades all did a haphazard job in the house and lacked really finishing the job. Some walls not painted in closets, wrong color grout/caulk, crooked lights, drywall issues, etc. Be ready to GC your follow up work and expect lots of no shows

they had me wait to purchase the house for 2 weeks so they could raise the price and i paid an extra 15,000. The club still is not quite done, pickle ball is ready but it is hot and the beaches are not safe and we have no pool yet.

Communication very poor. Drywall finish workmanship very poor.

Don’t use Pulte mortgage company.

Very happy with our new Villa!

This has been an excellent experience

From the minute we obtained our lot through the closing process, everyone we dealt with was professional, knowledgeable and very patient. We would especially like to mention Sammy and Colton who walked with us every step of the way.

Delays, misinformation, no response to problems

We were on a list for building, somehow we were bypassed and lost onthe wait list. Did not get the facade we wanted to build or the lot we wanted due to being bypassed. I believe we paid more due to the longer than normal wait, 6 to 8 months.

We are thrilled w our Pulte home- and the number one reason is our construction head Lee Roy! Throughout the process, he kept us informed weekly & always returned our questions in a timely fashion. Professional with a great smile, Lee Roy put us at ease and made us comfortable & confident in the process. He made our house a home. Thank YOU- Lee Roy!!!!!

We had a very good construction manager that finished the job. However, we went through 2 not so good managers that very not good communicators. Pulte builds a beautiful home, offers lots of upgrade options. Very disappointed with the number of cosmetic issues that we have to deal with after closing for the price point of the home that could have been taken care of prior. Now we have to deal with it over an extended period of time. We love the home, but the building process unless you are involved in a close relationship with the construction manager, can be disappointing. However, we would recommend Pulte to our friends. ... More

It was a pleasure to work with proffesionals during the entire project. I am very satisfied with my new home and am looking to many years of enjoy living in it until my time is up on this earth.