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- Fort Myers, FL
Pulte Homes Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Pulte Homes.
Read all 724 verified reviews from homeowners that built a new home with Pulte Homes in the Fort Myers area. Fort Myers homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Fort Myers Area
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Customer Reviews
The Details Matter
- Anthony P.
- Verified Homebuyer
- March 02, 2023
- ALVA, FL
Overall, I think the builder provides solid quality and value for the money. Mine was a model though it had only just been framed when I signed the contract. If you buy a model, there is absolutely no flexibility from the builder. The answer to every question is no. I didn't think that was necessary, but just be prepared. Further, some of the information they leave out is annoying, i.e. the finish of the walls. Or the items that are extra, low cost, but annoying, i.e. no keypad for the garage is included, or the poor looking garage floor. Having said that, it does appear to be a well-built ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Justin
- Justin D.
- Verified Homebuyer
- March 02, 2023
- ALVA, FL
Beware of the workmanship, we closed on our home and there were a ton of things that weren’t completed, things that were rushed leaving the job itself looking like it was done by inexperienced contractors or that they just rushed to get things done as fast as possible. First day in the home we had a leak in the wall that once they discovered where the leak was coming from it was a screw that punctured a pipe and then was covered up with tape! The grout in the master bathroom began completely falling out in week 1 of being in the home. Some of the appliances we picked out weren’t what we asked ...
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 4
From the first time I met Terran and through our entire experience he has been terrific on every level, responsive, knowledgeable, professional and a delight to work with. Pulte is incredibly lucky to have Terran on Team Pulte. He is a true & rare gem!
- Christopher F.
- Verified Homebuyer
- March 02, 2023
- FORT MYERS, FL
Working with the Pulte team, specifically Hanna (sales) Terran (CM) & Gianni (FM) has been an experience above expectation. We could not be any happier with the entire process from first visit to the model to now standing in our beautiful home writing this review. We 100% know we made the right choice going with Pulte for our new home and next chapter in our lives - Team Pulte is the best!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Several minor finishing issues throughout
- Anonymous
- Verified Homebuyer
- March 02, 2023
- FORT MYERS, FL
Rough finishes, no quarter round , guest bathroom clumsily designed for door opening, front door entrance had dried concrete or stucco difficult to remove, door hinges had paint. Nothing large but most minor size issues.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Great experience!
- Michael P.
- Verified Homebuyer
- March 02, 2023
- FORT MYERS, FL
Our project construction manager was amazing. He kept us informed throughout the building process along with Hanna our sales consultant.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte’s idea of selling a house when “substantially complete” should be interpreted to mean sold as “ incomplete, take it or leave it”
- James V.
- Verified Homebuyer
- February 15, 2023
- Estero, FL
Buyer should be aware that fix up items that are done post closing are items that should’ve been done pre-closing but are deemed to be warranty work when in fact they aren’t broken… they were just left incomplete
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 2
Not worth the price
- Michael S.
- Verified Homebuyer
- February 10, 2023
- Estero, FL
Let’s see, where to begin…. First of all, it took 1 year and 2 months to build our new home. 2nd: they promised an incentive bonus to consider using Pulte Mortgage. Then, the initial interest rate offer was 7.75%. We went with another lender for 5.25%. Then, the wood for our home sat in the rain for months and then got mold. Then, we dealt with a leaking roof for a month. Then, a leaking wall while the drywall went in. They had to repaint our walls and baseboards twice. We were delayed by 3 months for closing. Even today, 2 months after closing, certain details of this expensive home ...
Pulte Homes responded:
Hi Michael, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
After buying experience
- Corey F.
- Verified Homebuyer
- February 09, 2023
- Estero, FL
Only thing annoying is the constant amount of surveys after! Make it 1 and done!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I have built 2 homes and not sure I would do a 3rd
- Joseph R.
- Verified Homebuyer
- February 09, 2023
- Estero, FL
With Covid ending and supply chain issues, I am unsure where any blame should go. Our 1st Pulte home was very smooth, but this had many road bumps in the build. Pulte tried to fix everything quickly, but they had to rely on others, which was the issue. Ian also did not help. Next time I will look to rehab an existing house if there is a next time. Pultie's Superintendent gave us his best effort, which made things better.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Title Company
- Rebecca N.
- Verified Homebuyer
- February 03, 2023
- Estero, FL
My experience with the title company was difficult and did not meet my needs. From not returning my phone calls to being oblivious to my situation with my Cape Coral home being destroyed and no internet access for their forms. Nor were they flexible with my closing date even though Pulte was not able to assure me the HVAC unit would be in place and operational before it. When several issues were noticed on my walk through I was told they would be handled and to just go ahead and close in less than 24 hrs. Needless to say my issues are not yet fixed and now it is up to me to set dates for ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Francis.L
- Francis L.
- Verified Homebuyer
- February 02, 2023
- Estero, FL
I’ve purchased prior homes by other developers by far pulte was the best builders to work with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good home buying and delivery experience
- Martino F.
- Verified Homebuyer
- February 02, 2023
- Estero, FL
Given the situation with workforce availability the responsiveness is appreciated.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our experience with Colton was fabulous. He was extremely responsive and always seemed like he was looking out for our best interests.
- Steven H.
- Verified Homebuyer
- February 02, 2023
- Estero, FL
Pulte is a great company to work with in buying a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great house
- Susyn K.
- Verified Homebuyer
- February 02, 2023
- ALVA, FL
Melissa and Javier and title company reps were extremely efficient and considerate
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great home Few issues but overall wonderful home
- Timothy B.
- Verified Homebuyer
- February 02, 2023
- ALVA, FL
Drywall workmanship leaves a little bit to be desired No weatherstrip on front door plus a FEW other issues BUT overall would recommend as Great Build
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
GREAT STAFF
- Eyhab S.
- Verified Homebuyer
- February 02, 2023
- Estero, FL
COLTON AND HIS STAFF WERE FANTASTIC AND VERY HELPFUL AFTER CLOSING
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
There is no title for this
- Clifton E.
- Verified Homebuyer
- January 19, 2023
- Estero, FL
Communication when things were taking longer then expected was horrible mark the salesman made me feel like it was my fault thinking it was going to be done when they projected
Pulte Homes responded:
Hi Clifton, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 4
Trustworthiness 4
Responsiveness 4
Overall the experience was good
- Richard L.
- Verified Homebuyer
- January 19, 2023
- Estero, FL
The construction manager was a very good person to work with. I'd state that sales and the closing process was below average. It appeared the left foot didn't know what the right foot was doing. During the sale we were promised a few items that didn't come through. Issue was original sales person resigned right after we signed the contract and didn't leave any information on our sale. Person who took over sales never reached out with the exception of an email or two right before closing. If you purchase a home with Pulte document everything. Construction manager Sean was a good ...
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Decent home building experience e
- Cameron C.
- Verified Homebuyer
- January 17, 2023
- ALVA, FL
Make sure that everything that is identified as needing to be addressed during the final walkthrough is in fact fixed before you close. Otherwise it can be a big hassle to get these items fixed after the fact.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Dr. Ron and Dr. Jenny
- Ronald K.
- Verified Homebuyer
- January 13, 2023
- Estero, FL
Our Pulte Sales Consultant (Sammy P.), and our Construction Manager (Colton F.), met the highest standard of friendly customer-centered professionalism, and timely responsiveness to inquiries. Our home was delivered within the stated time limit, with the high quality expected of a Pulte home. We have referred all our friends who are looking to purchase a new home to Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Verdana Village
- Lisa P.
- Verified Homebuyer
- January 13, 2023
- Estero, FL
Easy to work with. Good product. Love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Colton
- Luis Y.
- Verified Homebuyer
- January 12, 2023
- Estero, FL
Reliable, communication. Quality of work was great
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Rushed into closing when construction manager was not even aware. Very disappointing.
- Alan W.
- Verified Homebuyer
- January 12, 2023
- Estero, FL
Rushed into closing when construction manager was not even aware. Very disappointing.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Disappointed
- Annmarie E.
- Verified Homebuyer
- January 12, 2023
- Estero, FL
After waiting over 14 months for our home, it was not up to what we expected. The cost was over a million dollars. I am happy to send photos of all the things we had to deal with when moving in and we are still dealing with. The contractors who worked on our home were subpar. It's almost embarrassing to show our family and friends. This was my second build with Pulte. I should of known.
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Workmanship sub par with paint and finish!
- Heinz B.
- Verified Homebuyer
- January 12, 2023
- ALVA, FL
.quality of finish average..sub contractors average
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
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