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- Fort Myers, FL
Pulte Homes Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Pulte Homes.
Read all 709 verified reviews from homeowners that built a new home with Pulte Homes in the Fort Myers area. Fort Myers homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Fort Myers Area
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Customer Reviews
Poor Quality
- Bradford L.
- Verified HomeBuyer
- May 04, 2022
- Estero, FL
Our family has purchased five Pulte homes in the past few years. Pulte has changed. Their mortgage company will tell you they will work with you on pricing but then not match a competitive bid. Construction was a disappointment from start to finish. Sub contractors did poor work and not mutch follow up by supervision. Pulte insisted on closing on a home that was not finished and very dirty. We are still trying to get warranty work done. I understand the times we are living in but that is no excuse for poor craftsmanship or Pulte saying there is nothing they can do about it. This has been ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Pulte Homes - Would definitely recommend buying a Pulte home.
- Joseph F.
- Verified HomeBuyer
- May 04, 2022
- ALVA, FL
Would definitely recommend buying a Pulte home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I find myself keeping a spreadsheet for warranty repairs, chasing
- Barbara B.
- Verified HomeBuyer
- April 13, 2022
- Estero, FL
I find myself keeping a spreadsheet for warranty repairs, chasing when repair people don’t show, and am now sending a weekly update on what is outstanding, not scheduled, etc. I already have a full time job and don’t really need more work honestly. Accountability or your partners is critical and accountability of Pulte to manage the repairs to be done. I should not have to chase these on a daily basis between my own conference calls for work. We are home everyday working and schedule our work around folks coming and the rate of showing up is 25% then I have to chase it myself.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 1
Willingness to please the customer
- Donald B.
- Verified HomeBuyer
- April 11, 2022
- Fort Myers, FL
Really take the time to understand your design as you won't be able to make any changes down the road. They aim to please but with so much activity, it's hard to get things done right the first time out of the gate. PM was exceptional.
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 3
Team of professional and dedicated personnel.
- Russell B.
- Verified HomeBuyer
- April 07, 2022
- Estero, FL
Great Sales person who was there throughout the process. Fantastic Project Manager who kept us informed and quickly resolved issues. Great end product (Home!)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Derek and Lee Roy were great to work with!
- Anonymous
- Verified HomeBuyer
- April 06, 2022
- ALVA, FL
Derek and Lee Roy were great to work with!!!!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
The sales manager/representative, the onsite building superintendent/manager and the interior designer are super.esigner
- Felix Y.
- Verified HomeBuyer
- April 06, 2022
- Fort Myers, FL
Marc Taglieri at sales office is awesome - knowledgeable, helpful, caring, honest and most friendly. This is the second house I bought from him at this community. Justin S. is extremely helpful in overseeing the construction process, so is Jack P ,Kylie and Bradley from Warranty/customer care that absolutely took care of any issues promptly. Victoria at design center is amazing in advising our interior options. PGP Escrow officer Alyssa K was super efficient and responsive. All great people.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great People
- Matthew S.
- Verified HomeBuyer
- April 06, 2022
- Estero, FL
We purchased our Heatherton and had a great experience with the entire team at Pulte In The Place at Corkscrew. From Justin to Lester. All throughout experience was awesome, worry free and relaxed. They made our buying experience smooth as silk.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte was an awesome choice!
- Anonymous
- Verified HomeBuyer
- April 06, 2022
- Fort Myers, FL
I had an amazing experience with Pulte. Despite expected Pandemic issues, the Pulte product and its people rose to the occasion! Every facet was great from the sales person, design consultant, the construction manager and the warranty contact, we had an amazing experience. The professional and the personableness is what stood out the most! Nice job Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good communication throughout the process
- Louis S.
- Verified HomeBuyer
- April 06, 2022
- Fort Myers, FL
We were remote buyers, yet the Pulte team made sure to stay in close contact with updates, pictures and important milestones/information throughout the process, including a virtual settlement to accommodate our move schedule. Solid team of sales, construction management and settlement resources. Thank you.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lack of responsiveness
- Gregory D.
- Verified HomeBuyer
- March 22, 2022
- Estero, FL
Aside from the lack of responsiveness, the Pulte Mortgage process was highly questionable. 1) They did their best to dissuade me from taking a VA loan [which required a VA inspection] 2) The Pulte Mortgage interest rate was somewhat higher than an independent mortgage broker [which we took] 3) The demands for details about the origin of our cash down payment verged on accusations of Money Laundering [I wrote the framework for the Money Laundering Act of 1986]. Providing them with Wells Fargo settlement disclosures on the sale of my house in Va, plus copies of personal Savings accounts, plus ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Inadequate follow up
- Richard F.
- Verified HomeBuyer
- March 16, 2022
- Fort Myers, FL
Love the house, but seems there was a rush to get house finalized. Finding many issues and for whatever the reason, follow up is not what I expected from the builder. Two months in and still waiting on things to be done, some since initial walk through in January
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Sales professional was great
- Frank P.
- Verified HomeBuyer
- March 11, 2022
- Fort Myers, FL
We purchased our second home unseen. We are very happy with the quality and workmanship. We were walked through the process by our salesperson who did a great job .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience !
- Melissa C.
- Verified HomeBuyer
- March 09, 2022
- Estero, FL
Loved the whole experience from beginning to end ! Have a home that I love !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
That we were forced into closing when the property was not ready.
- Cody T.
- Verified HomeBuyer
- February 25, 2022
- FORT MYERS, FL
Beware and make sure that you are paying attention to all details from the time of signing to the day of closing. Do not let them talk to you into their overpriced options.
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 3
Authoritarian style management
- Alice C.
- Verified HomeBuyer
- February 21, 2022
- Fort Myers, FL
No prewarning about building process style. Lack of room for negotiation. Everything is a one way decision by builder. Limited material selection. Everything is an expensive upgrade. Customer service after moved in is slow. If I had more warning up front, might have approached building differently
Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - Easy buying process Pulte agents are great.
- Melissa B.
- Verified HomeBuyer
- February 10, 2022
- Fort Myers, FL
Easy buying process Pulte agents are great. Being in the construction business for over 30 years the quality is lacking for the value paid.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 3
Sales and Service 5*****
- Michelangelo S.
- Verified HomeBuyer
- February 09, 2022
- Estero, FL
Gita and Colton were amazing. I would recommend them to everyone.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professionalism
- Jeff S.
- Verified HomeBuyer
- February 09, 2022
- FORT MYERS, FL
This is Paul H., Co-Owner of purchased property. This is Paul H's 2nd Twin Villa and resides in one of them on a full-time basis. From the initial process of lot selection, upgrade selections and pricing, construction, and customer service, Hanna B., Tommy V., and Gianni V. were exceptional in the performance of their specific roles, and they work extremely well together as a Team. In addition to my purchases, I have guided other parties to the Pulte brand who subsequently purchased. I will continue to do so based upon my positive experience and trust with the Pulte Team
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very happy with our new Pulte home
- Howard B.
- Verified HomeBuyer
- February 08, 2022
- Estero, FL
Very happy with our new Pulte home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Take a longtime for them to do repairs and respond to emails.
- Shirlette T.
- Verified HomeBuyer
- February 08, 2022
- Fort Myers, FL
Take a longtime for them to do repairs and respond to emails.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
We liked their home designs, quality relative to other production builders we considered and they employ quality people.
- Anonymous
- Verified HomeBuyer
- February 01, 2022
- Fort Myers, FL
Pulte's sales process was the best we experienced while looking for a new home. They were very good at providing updates throughout the construction process. While designing our home we found that options were somewhat limited and deviations that seemed simple to us were not allowed. Standard products like cabinets and appliances are good quality. Supply chain challenges, especially with appliances, have been frustrating. The closing was stressful because there were major items that were not complete. However, Pulte stands behind their product and their team was supportive in finishing the ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Pulte Homes - Over all good quality service
- Scott R.
- Verified HomeBuyer
- February 01, 2022
- FORT MYERS, FL
Over all good quality service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - My husband and I would highly recommend!
- Michael A.
- Verified HomeBuyer
- February 01, 2022
- ALVA, FL
My husband and I would highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Excellent communication with all Pulte employees.
- Thomas A.
- Verified HomeBuyer
- February 01, 2022
- FORT MYERS, FL
Excellent communication with all Pulte employees. Very good follow up if there is a question or issue. Excellent construction even if you are not present to supervise the build. Employees take pride in doing a good job and service to the customer.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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