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- Fort Myers, FL
Pulte Homes Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Pulte Homes.
Read all 724 verified reviews from homeowners that built a new home with Pulte Homes in the Fort Myers area. Fort Myers homeowners have rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Fort Myers Area
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Customer Reviews
All the Pulte employees were responsive to our questions and concerns.
- Wendy S.
- Verified Homebuyer
- September 14, 2021
- Fort Myers, FL
The workmanship was excellent. All the employees we dealt with were knowledgeable and pleasant. The process was easy and transparent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Mr Roy was outstanding and getting things done in timely manner
- Anonymous
- Verified Homebuyer
- September 11, 2021
- ALVA, FL
Mr Roy was outstanding and getting things done in timely manner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Their ability to manage a project even with external delays.
- Christine F.
- Verified Homebuyer
- September 07, 2021
- Fort Myers, FL
Extremely responsive from the sales process thru building and now follow up.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quality and Responsiveness were outstanding!
- William S.
- Verified Homebuyer
- September 07, 2021
- ALVA, FL
The quality of the home and the responsiveness by Pulte were outstanding. There were minor issues with paint and mortar on the garage floor that were quickly taken care of. My only complaint, which I didn't bring up for resolution, is the fact that after the tile was set, the finish subcontractors that followed did not wear booties. I wanted to seal the floor tile grout before occupancy and it was dirty enough that I had to clean it before I could seal it. I did not bring this issue up but just cleaned it myself, which took a full day. I am having a second home built in Hampton Lakes ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very shoddy workmanship- still working with warranty to get things repaired, 2 months after closing
- Thomas G.
- Verified Homebuyer
- September 07, 2021
- ALVA, FL
The home was not completed when we closed. Promises made were not completed, Still working with warranty to get things repaired that should have be done before closing. 2 months after closing. Rushed into keeping original closing date. Pulte is building houses way too quick with no quality.
Pulte Homes responded:
We are disappointed to hear that you are unhappy with the quality of your home and are experiencing unresolved concerns. We would like to help and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Good communications, doing what they said they would do in a timely fashion
- James K.
- Verified Homebuyer
- September 07, 2021
- Fort Myers, FL
From start with the salesperson all the way through the process, these people all did what they said they would do and accommodated our wishes. A very positive and stress free experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
house not inspected by pulte peoplelooking for issues. just reacted slowly to my paid inspection picked up problems My inspector noted house was not ready for buyer inspection
- Anonymous
- Verified Homebuyer
- September 07, 2021
- Fort Myers, FL
buying process was good. Option selection process good. Quality controll was not satisfactory. Too many issues found by buyer which should have been picked up by Pulte. Punch list slow fixes and not good followup. example stucco fixed but no one came back to paint. expensive fridge was installed poorly but fix made was poor and missed that top of fridge eqipment door was split and needed to be replaced
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - The quality of my new home is impeccable!
- Brent F.
- Verified Homebuyer
- September 07, 2021
- ALVA, FL
The quality of my new home is impeccable!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - everything has been great, just havent got my doors fixed
- Kristalyn F.
- Verified Homebuyer
- August 18, 2021
- Fort Myers, FL
everything has been great, just havent got my doors fixed
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Buyer pay attention every step of the building process
- James B.
- Verified Homebuyer
- August 10, 2021
- Fort Myers, FL
The home is aesthetically pleasing - just as in pictures of the models. However, the quality of finish leaves much to be desired. There is a time-frame in which the new homeowner is allowed to "point out" issues that need attention. The Pulte representatives are accessible through appointments and do inspect and view homeowners' issues, but also note that they "can't keep an eye on every contractor during the building process". "Repair" contractors are sent out to make corrections, hopefully to the homeowner's satisfaction, which should have been completed before closing. We hope to be ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Pulte Homes - Customer service is average, at best.
- Steven B.
- Verified Homebuyer
- August 05, 2021
- Fort Myers, FL
Customer service is average, at best. Better home builders out there.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Pulte Homes - Jordan and Lisa at Pulte have been wonderful to work with from
- Renee N.
- Verified Homebuyer
- August 04, 2021
- Fort Myers, FL
Jordan and Lisa at Pulte have been wonderful to work with from start to finish. Would recommend to anyone looking to build a home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Good experience.
- Ted D.
- Verified Homebuyer
- August 02, 2021
- Estero, FL
Good experience. Much of home is great but Carpet, thermostat, garage finish are all low quality for price of home. Very responsive to items that need to be repaired
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pulte guides you through each step of the process, which is clear
- Dennis P.
- Verified Homebuyer
- July 31, 2021
- Fort Myers, FL
Pulte guides you through each step of the process, which is clear and well planned. The quality of the home given it is tract in nature, exceeded expectations. Every employee along the way was pleasant and responsive. I would buy from them them again.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
The superintendent, project manager and sales consultant were all terrific and very helpful.
- Maryellen T.
- Verified Homebuyer
- July 29, 2021
- Fort Myers, FL
My overall experience was very good except for Pulte Mortgage. I have bought many homes in my life and the experience with the builder’s mortgage department was atrocious. I would never use their mortgage company again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Project Management
- Stanford F.
- Verified Homebuyer
- July 28, 2021
- ALVA, FL
The project manager was exceptional (consistent communication & responsive).
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Pulte Homes - Very informative about the entire process and made it simple
- Anna-Kay F.
- Verified Homebuyer
- July 28, 2021
- Fort Myers, FL
Very informative about the entire process and made it simple for me as a 1st time buyer.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Donald Faber at the sales department did an awesome job as well as Dylan the project manager was very supportive and responded to all my inquiries very fast.
- Juan E.
- Verified Homebuyer
- July 28, 2021
- Fort Myers, FL
Pulte builds a great product and provides a super support to the homebuyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Quality Builder
- Maurice B.
- Verified Homebuyer
- July 28, 2021
- ALVA, FL
If you are looking for a quality home builder in the Ft. Myers area, you can't go wrong by choosing Pulte Homes. There customer interaction during the buying process and their responsiveness during the building process were outstanding. And the follow-up after the sale has been tremendous. They truly believe in delivering a quality home and making sure the buyer is happy. We couldn't be more pleased and are happy we chose Pulte Homes to build our new Florida house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pulte is an extremely experienced builder and has very good lines
- William M.
- Verified Homebuyer
- July 28, 2021
- FORT MYERS, FL
Pulte is an extremely experienced builder and has very good lines of supply and top notch project managers, our project manager, Tommy, was very good, knows his business and communicates very well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Communication
- Frances Y.
- Verified Homebuyer
- July 28, 2021
- ALVA, FL
They communicated with me on every step of the process from the mortgage to the building.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - We’ll have to wait and see how customer service does when needed
- John M.
- Verified Homebuyer
- July 28, 2021
- Fort Myers, FL
We’ll have to wait and see how customer service does when needed for details large or small that may come up. Response and communication will tell the story.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The lack of support from Pulte
- Anthony B.
- Verified Homebuyer
- July 28, 2021
- Fort Myers, FL
I was given a very low grade refrigerator just so they could close and get their money. The frig door doesn’t stay closed, it’s very small, and doesn’t have an ice maker. We live in Florida and have to buy ice every two days. Ive talked to Pulte and their sales manager who doesn’t even call back or follow up. He’s been a total disappointment along with Whirlpool who blames Pulte then Pulte blames Whirlpool. The sad part is I can go out and buy the refrigerator I ordered and paid for but no one will step up and give me a refund to do that!! All I get is excuses and no solutions!!
Pulte Homes responded:
We are sorry to hear that you are having problems with your refrigerator and are not receiving the appropriate response from our local team. We would like to assist and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the concern along with your address and contact information. Thank you. ^AH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Pulte Homes - Smooth process.
- George M.
- Verified Homebuyer
- July 28, 2021
- Fort Myers, FL
Smooth process. Delivered as promised. Beautiful new home. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Well built, great customer service from Ed, Luisa and Melissa.
- Mark G.
- Verified Homebuyer
- July 21, 2021
- ALVA, FL
Well built house, great value. Great warranty service from Ed and Luisa. Great help from Melissa. We were disappointed with the painting, slightly with the drywall and electrical boxes. Warranty service techs have been outstanding. Our independent inspector said it was one of the best built houses he has seen.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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