Pulte Homes Reviews in Fort Myers, FL

We are very impressed with the workmanship and quality of our home.

All was perfect

Smooth process in buying the house

My home is amazing and absolutely awesome. The entire process was easy and each and every department was trustworthy and helpful!

Have always like Pulte Homes but never purchased one. Always thought that the quality and workmanship was top notch. Our purchase was a bit less than that. Attention to details, caulking, painting and clean home before move in was lacking. They need to revisit those issues to make sure the customer can move in with little concern for major things such as those. I don't want to move into a home and then have to go behind a 'professional' that has 'rushed' at his/her job. Overall, they are in the process of trying to make it right and make us as the homeowner, happy. That matters!!!!

Our building supervisor was awesome. Very attractive to any questions or concerns. The sales team was great. Wish we would have upgraded cabinets to wood as the laminate is not the greatest. Overall has been a really good experience.

I had never purchased or built a Pulte home. The process and people involved were terrific. Designing and building the home was much easier than I thought it would be. I lived far away during the entire process and the Covid-19 virus complicated my ability to travel to see the home. The Pulte team made me feel like I was there. They were responsive to every question, followed-up on anything I asked. I received frequent updates from the team with photos and videos. My wife and I could not be happier with the results. I highly recommend Pulte and would not hesitate to use them again.

Every Associate throughout the process has been genuine and aimed to please. The communication was always prompt and positive. Working with so many knowledgeable staff made this experience a positive lifetime memory.

We were able to see the progress on our home week to week as it was being built. The field manager, Steven was very attentive to our emails and requests.

It is the people that make the difference, specifically, Kelly H., Steven C., and Ryan B.

Pulte has some good home designs, but in the end, they fall short because they hire the cheapest labor possible using the cheapest materials possible. Fit and finish is terrible, and there doesn't seem to be any inspection of the work performed. For example, many of the doors inside the house don't close. EVERY window has crooked or wavy framing and drywall work. The floor tiles throughout the house are uneven so furniture wobbles. Any purchased upgrades use the least expensive materials possible. The homes would be much better quality if someone actually followed up on the work performed to make sure it was done correctly. That piece seems to be missing. It would have been beneficial to have hired my own home inspector to follow up periodically during the build. On the bright side, the WildBlue area is beautiful. Landscaping is done well. ... More

The quality of the workmanship was superb. The builder Patrick was helpful and accommodating. Would definitely recommend Pulte to anyone looking to build a home.

We had a great experience with Pulte. The response time to any questions or concerns we had was fantastic. After closing, we did notice some of the hardware and quality of work seemed rushed. These concerns are being addressed. We are very happy to be in the Gateway community - the neighbors and surrounding areas are very family friendly, dog friendly and a great place to live!

We reported a dying tree 2 weeks after we closed and the Pulte Customer Service manager refused to address the issue first saying it was recovering from its cigar cut ( it was not) and then said it was our problem and the HoAs problem. He basically told me he would no longer answer any email regarding this issue. The landscaping company found out about the issue, and their manager came out the same day, looked at the tree and agreed it was bad, and had it replaced a few days later.

I have been incredibly satisfied with my new Pulte Home. From the quality of the building, to the customer service I received throughout the process. As a first time home buyer, I could not be more pleased and happy with my choice of a Pulte Home.

My husband an I have built 3 hone in 30 years. This build was a major disappointment. The list of Items in the house that were not finished properly is too long. Pulte can call me to discuss if you want to know more.

Beautiful community

Very responsive to requests and punchlist.

Couldn’t have asked for a better home. I’m in love and wish I would’ve done it sooner!

The standard home they sell as advertised, is NOT what anyone would settle for. EVERYTHING to do with this house has a ridiculous upgrade price; both structurally and decorative selections, even the lower end of the upgrades are way over priced. Most of the items you pay extra for should definitely be standard on a new build in Florida. The subcontractors they use are bad and they are poorly supervised. I could write a book on examples of that! The options Pulte gives the sales person to go over with the buyer is mind blowing and incomprehensible for the sales person and most of all the buyer. You will NEVER see the actual plans for your house! I do not think even your salesperson can see the plans. I DOUBT VERY SERIOUSLY THAT THIS REVIEW WILL BE PUBLISHED!! ... More

Takes several follow up calls to get response. Unwilling to mitigate noise issue emanating from Pulte owned model next to our new build. Four year old pool motor left on 24/7 and rattles. Attitude that we should take up with future purchaser of the model home rather than current owner (Pulte)..."not their problem". So beware of buying a model or spec already built.

Great process from beginning to end. I was kept informed of each step along the w as y.

it was overall good experience, very professional

So far so good, I am very satisfied with the way things are going in my new home, any problems that I had, since moving in, have been taken care of in a timely fashion. Your staff of Ray and Dave have been very attentive and Pulte should be honored to have them as employees.

When contacting customer care manager or office I’m always left feeling that I’m not important to them. Too much reliance on email communication and cell phone contacts should be mandatory. The basic tone is we’re here to help with issues but you’ll just have to wait until we get back with you and not how you would like (call) but how we like (email) especially when explicitly asking for a phone call when email is ineffective due to needing to discuss issue further.