Pulte Homes Reviews in Fort Myers, FL

Takes several follow up calls to get response. Unwilling to mitigate noise issue emanating from Pulte owned model next to our new build. Four year old pool motor left on 24/7 and rattles. Attitude that we should take up with future purchaser of the model home rather than current owner (Pulte)..."not their problem". So beware of buying a model or spec already built.

Workmanship and materials are not up to par. So many things wrong with a “new house” and trying to get things done right and fixed is like pulling teeth. It’s a never ending process with the contractors who really don’t care now that the house is closed.

Sales superior. After the sale is underwhelming.

Very disappointed. Far from model center finish. Far from it. I’ve built at least 5 house in the past. This being the top of the list of not being happy with the quality of workmanship. This is as I see it snd experienced it Sorry. Will not recommend PULTE to any of my affiliates

Wish that builder would be more responsible.

Communication when things were taking longer then expected was horrible mark the salesman made me feel like it was my fault thinking it was going to be done when they projected

The quality of the work is excellent. Unfortunately due to the pandemic, targets on completions became an issue and supply delays constantly disrupted time lines. Communication regarding this issue is key and Pulte lived up to it and set very reasonable expectations.

The amount of emails and different people reaching out was really confusing. Since purchasing it seems you gave our email to a mailing list. The emails are flooding in. Hard to figure out which ones need attention and which ones don’t. Someone reached out about our warranty yesterday. Turns out they were trying to sell something. Were FLOODED with paperwork.

I am ADA in a wheelchair and the rolling issues were emailed out; 1.Unfinished under sinks 2.Counter height at 34-36" not 30" 3.Narrow throughway between kitchen island and counter Non-ADA 1.2 Door bowed 2.Gap undeR door into garage 3.Rust from grab bars installed in shower 4.Landscaping is not good - coverage of pool/lanai and tree in front is dying 5.Aaragon - not helpful 6.Garage floor not cleaned left cement small piles 7.Painting touch ups 8.Wall are in kitchen uneven - bar area at 15" on left side and 17" on right - why? Not sure how we put in a bar top later John has been very helpful but overall this isa brand new home that we were prepared to pay extra for added on features (ADA) Generally people were very nice to talk with not sure where the breakdown is though. ... More

How many surveys do I need to do? I specifically went into detail about my issues with the build when I did the other survey. No response or acknowledgement from that. Now I'm supposed to tell you again?

I want to start off by saying our sales rep and construction manager were the only good thing that came out of this whole process. Tyler and Chris were the best to deal with on a regular basis and went above and beyond when we brought issues to their attention before closing. Pulte Mortgage on the other hand, I believe, should be investigated. I will forever caution everyone I know or meet that is considering buying a home from Pulte to avoid their mortgage department like the plague. Lack of response for months to predatory lending and derogatory/discriminatory comment, they're absolutely awful. We recently closed on a new construction home with Pulte and were initially excited to move into what we believed would be a quality-built, turnkey home. Unfortunately, our experience has been far from what was promised since closing. From the moment we moved in, we encountered multiple issues that should have been resolved prior to closing. The brand-new tile floors had visible stains throughout. While the builder did attempt to clean them, by that point we had already moved in and placed rugs and furniture. Other problems, such as broken or bent window screens, a built-in stovetop that was improperly installed, and wall switches that connect to absolutely nothing, have been frustrating to resolve. Communication has been slow, with us having to follow up repeatedly or wait weeks just to get updates. What’s more concerning is that several of these issues appear to conflict with Florida Building Code (FBC) standards. For example: • The stovetop installation disregarded installation measurements and process as per manufacturer instructions and FBC residential kitchen safety regulations. • Unconnected or “dummy” switches with no load or outlet may violate FBC electrical standards, especially when they create confusion or hazards. • Baseboard caulking gaps and weather-stripping failures undermine energy efficiency and violate FBC requirements for thermal protection and envelope sealing. Even more frustrating is being told, “That’s how we do it on every home,” when raising these concerns as if repeated noncompliance somehow makes it acceptable or the norm. That answer is not only dismissive, it’s also unacceptable when code violations are at stake. Additionally, we’ve seen many signs of rushed or careless work: chipped grout in the showers, uneven baseboards, and functional oversights that go beyond cosmetic inconvenience. These problems directly impact the livability, safety, and long-term durability of the home. It’s incredibly disappointing to invest this much money and be left chasing down the builder to correct basic issues that should have never passed inspection. We expected more from a national builder like Pulte and hope they take accountability by adhering to building codes and delivering on their promises, both in construction quality and customer service. ... More

As far as quality and workmanship is fair, they take short cuts and the people they use hardly speak English and you are paying top dollar. This is my second Pulte home and this will be my last.As far as sales and the project managers we’re awesome, give them a raise.

I can’t say my experience was all that great. I had my sales person hold a lot for me because it wasn’t released for sale. I made an appointment to come purchase my home and the day I arrived he gave my lot away even though I communicated with him several times about it. The lot they sold me they said was a 60’ lot and it wasn’t it was 50’. My construction manager changed three times during the building process. The quality of the finishing work is very poor. Hope the structural is better. I bought this home because my friend had bought a Pulte home 3 years prior and the quality of hers is much better. Very disappointed in the whole thing! Feel like I’ve really overpaid for what I have. I was told the driveway extension would set the house back further not take away more driveway which it did. ... More

List of things that we discussed still not taken care of. HOA people make everything sound like you are an inmate. Our salesperson left and the new person said he would do follow ups and never did. Our construction manager was not effective in follow up our his own pre inspection before our inspection with him.

Pulte is not a good company, never recommend them ever

We purchased our home from Pulte based on the quality of work that we saw in the model home and the sales personal. From the start all of their subs were sub par , from the block work to framing and roof and siding . We have been in our home for 1 month now the sprinklers did not work for 1 month and the grass is dying . Exterior paint around windows and caulking terrible, paint on roof , numerous broken tiles and leaks in roof , the flashing was 1” below the concrete siding which was short by 7-8”. The roofer said it might be a leak from a shower so we will call again to customer care and play the game . Oh by the way the AC contractor while backing in the driveway went too close to the edging of the pavers and broke the bond with the concrete , so do the road my driveway will separate, would I buy from them again, would you? ... More

There were several major issues with my home which caused closing to get pushed back multiple times. My original construction manager Terran was not helpful at all and tried to get me to close on an unsatisfactory home. He was only interested in being rated a 9 or 10 and not in actually helping me fix the problems with my home. I had to go above him, to his boss Jordan, and only then did my buying experience begin to take a positive turn. Unfortunately, because there were so many major problems with my home, several minor things did not get addressed before closing. So far the warranty department has been very helpful and understanding in addressing these minor concerns. Also, Shilo, who I dealt with in the mortgage process, was very helpful. ... More

Being in the construction business we came away somewhat appalled at the lack of communication and the lack of workmanship from the start of the home to the closing of the house. The house was not in move in condition when we had to close which in turn took numerous days to clean before moving in!

The spec home that they walk you through is no where near what you get. Had our home been shown when we decided to purchase, we would never have made the commitment. Very poor quality and workmanship. Sloppy workmanship and home was dirty (no where near move in ready) Far too many issues to name. Our new home purchase was a stressful and anything but a good experience. Our hope is that everything will be taken care of satisfactorily. We will see. Gianni has been great to work with. We appreciate him.

After waiting over 14 months for our home, it was not up to what we expected. The cost was over a million dollars. I am happy to send photos of all the things we had to deal with when moving in and we are still dealing with. The contractors who worked on our home were subpar. It's almost embarrassing to show our family and friends. This was my second build with Pulte. I should of known.

The time to build was way to long

Home quality is very poor in relation to the price we paid. Attention to detail is missing. Many minor issues that should have been discovered and taken care of prior to our move in. On site construction manager was not a good communicator or properly inspected home for delivery. Only bright thing is we have a very attentive customer service rep who is working thru our issues,

I don’t think I would ever buy another home by Pulte , after you sign and have issues you can’t find out who to call . Too frustrating for a senior like myself

Craftsmanship was very sloppy. Examples include window frames that are not straight, painted walls have spots where paint is missing, paint on carpet, flooring has spots that are not sealed to concrete, blobs of grout on shower floor and garage floor, missing door stops.

We have had 5 Pulte New Builds. This is by far the worse. Fit & finish is terrible.