Pulte Homes Reviews in Fort Myers, FL

The entire team from Pulte was extremely professional, knowledgeable and courteous throughout the entire home purchase. We were updated throughout with pictures at various stages. We would like to thank our entire team; Dylan S. (Sales Consultant), Angel M. (Construction Mgr.), our design center consultant ( I apologize for not remembering her name), Paula R. (Closing Agent) and Luisa B. (Customer Care Consultant). All have gone above and beyond providing us with updates, answering our numerous questions. Pulte should be proud of their professionalism, attention to detail and follow through. All have gone above and beyond and continue to be there for us with any issues that arise. ... More

Buying our home from Pulte was seamless. From our initial contact with Dylan our sales rep to the after Customer Care rep Kevin, the service has been phenomenal. There were a few minor issues as your would expect with a new build. Customer care responded immediately and got the issues resolved with no questions asked. I would highly recommend Pulte to anyone and will definitely do business with them in the future if we ever decide to sell our beautiful home!

Follow up on issues could be better. They provide a date when contractors should return to fix things but they show up at different dates / times.

Easy and hassle free experience

This was my third home build and by far was the best experience I’ve had. McKenzie my sales contact was excellent and always very responsive. Mitch, my construction manager, was by far one of the best people I have worked with. He is a man of his word and followed through on all his promises. His attention to detail is stellar and just what a customer needs for peace of mind. Overall a great experience and I LOVE my new home!

Pulteney provided and amazing home buying experience from start to finish! Sammy and Israel provided us all of the information we needed to pick the perfect lot and home for our family! They continued to give us updates including pictures of the homes progress and were with us every step of the way! Our home is stunning and there is no lack of quality! Thank you for a wonderful experience!

buying a new built home can be overwhelming, Pulte makes the entire process painless!

Great experience. Tiffany was a huge help to us. Staff was available to answer questions, We haven’t moved in yet but are confident we made the right choice with our builder!

Overall I feel very happy. They builder company is great.Pulte handover me on time. I will send them congratulations and support for future business.

I'm disappointed in the quality of the workmanship. I bought a new home because I did not want to go through the renovation process. The quality of the workmanship has required me to contact Pulte for repairs. The longer I live here the more I see. It disappoints me to have to do this.

There were several major issues with my home which caused closing to get pushed back multiple times. My original construction manager Terran was not helpful at all and tried to get me to close on an unsatisfactory home. He was only interested in being rated a 9 or 10 and not in actually helping me fix the problems with my home. I had to go above him, to his boss Jordan, and only then did my buying experience begin to take a positive turn. Unfortunately, because there were so many major problems with my home, several minor things did not get addressed before closing. So far the warranty department has been very helpful and understanding in addressing these minor concerns. Also, Shilo, who I dealt with in the mortgage process, was very helpful. ... More

I think pulte prioritizes their build to sell over people coming in to build from scratch but that’s my real only gripe . The team I worked with to build my house especially my project manager Dylan was absolutely amazing. He always was very attentive and responsive almost immediately. Even now a couple things ( nothing wild ) have popped up and he still has been involved . Highly recommend their building team . Worth every penny .

Just make sure you get clarification on everything

THE ENTIRE PROCESS WAS MADE EASY FROM START TO CLOSING.

The frustrations began day 1 with a sales team that didn’t respond or follow up to our conversations and inquiries. Many items changed, including appliances, changed after we had signed. The process took double the amount of time we were told it would take, while homes on our street that were sold months after, caught and passed our process. Mistake after mistake, no accountability, and no communication from our sales team. They’re not really a sales team, more of an order taker team that loses touch after you sign.

Being in the construction business we came away somewhat appalled at the lack of communication and the lack of workmanship from the start of the home to the closing of the house. The house was not in move in condition when we had to close which in turn took numerous days to clean before moving in!

Right from the sales team to the construction manager I must say that they are great. Very helpful and they keep us updated on the progress of our home. Also the warranty follow up representative is very good and on top of correcting all of our problems.

The project manager met us when we made site visits during the last three months of construction. About 2x per month. He politely and thoroughly answered all our questions. We feel like we have a very well built home.

Mitchel was super responsive to all our concerns and questions. Great job in building our home. Very detailed in all aspects of his work

Easy staff and everyone treated us great

The Construction Manager Israel, Tommy, etal, did an excellent job of attending to the details of completing construction. Also Israel has made a point to stopping by occasionally to ask how the house is performing. Thanks Israel, Tommy and others.

Overall experience was great. We are satisfied.

Our real estate agent, Derek Deros and our construction manager, Ryan Pitts were great to work with! We lived in Missouri while our home was being built in Florida. Both were very good about weekly communication and providing virtual tours. Now that we have moved in, our post closing experience has been much the same. The quality is outstanding and the communication continues to be strong.

Good response team, courteous and friendly

The spec home that they walk you through is no where near what you get. Had our home been shown when we decided to purchase, we would never have made the commitment. Very poor quality and workmanship. Sloppy workmanship and home was dirty (no where near move in ready) Far too many issues to name. Our new home purchase was a stressful and anything but a good experience. Our hope is that everything will be taken care of satisfactorily. We will see. Gianni has been great to work with. We appreciate him.