Pulte Homes Reviews in Martin St. Lucie Okeechobee Counties, FL

Very happy with our home

Great experience during the process

Do not close on the house if there are any issues because it is impossible to get them fixed. A lot of promises and no action. Poor quality of workmanship. Higher priced two tones finishes and painting very disappointing, runny water they call it. It looks like every part of the finishing process was rushed. Would not recommend. Too many small issues to list.

Was not able to select finishes or upgrade cabinets, bathtub, flooring, paint colors etc. would have liked to upgrade from contractor grade. Design issue with downspout draining water by front door and driveway making it impossible to enter unit with walking thru river, design of walk in shower leaking water onto bathroom floor.

Everyone that we have dealt with during our experience from the beginning of purchasing to completion, was extremely knowledgeable in their area each one was polite, respectful, truthful and helpful through each phase! We couldn’t be happier!

Pulte share all beautiful things when you make the purchase… but after you sign… begin all the lies about the problems in construction. Pulte don’t give real answer. All excuses. Bad workmanship and materials. We have open like 50 items to replace by warranty. Not small. We have like floor bathrooms, drywalls, paint. So stressful. Pulte it doens't care about all the issues in the community. We hace security problems because the gate is always for construction. And they don’t care.

The beginning was exciting. During was torture. The end was ok. The lack of communication during the build was very poor at best. I would occasionally get a copy and paste email about the build status ending in”your construction manager will follow up with you shortly” message. Almost never happened. I’d rather not even receive an email to get my hopes up. The end was better but because the 3rd or 4th construction manager, “Nemo”, actually followed up. I know it wasn’t his fault but I couldn’t get a final closing date until the last 3 weeks before closing after an almost 4 month delay. Which meant, I couldn’t lock in a rate! Which meant, the interest rate increased and obviously my mortgage payment did too. Not sure if I’d buy a new build again but I’m glad it’s over. The small quality issues I’ve experienced have almost all been fixed except the chip inside the sliding glass door. Kinda frustrating. A couple other issues also still pending.… ... More

Aside from a slow start out of the gate and delays due to materials, we have been very satisfied. From Mario our responsive salesperson to Adam our amazing construction site manager and the Pulte customer service people we have spoken with since moving in, this has been a very good experience. We love the home and feel it is well built and built to last!

Great Experience. This is our second house in the community

I think the stars speak for my experience.

They are a great group of guys! Only bad thing was that the paint

We did not have a good experience. It is true that we live in a different world now, but communication goes a long way. While we had great communication with our Sales Rep Lisa, the breakdown from there made the building experience hostile and dissatisfying for what should have been a joyful experience. I would love to meet with anyone who is willing to listen.

Overall not happy with Pulte sales builders or Pulte mortgage

Overall terrible experience. Would not buy again. Multiple sales reps/field reps. Had to do everything myself and follow up on everything on my own. Everything was incorrect and had to be adjusted on the go. Would not have been fixed if I was not on top of the entire build. Would never suggest to anyone.

Once you close on your home they do not respond to your issues as they should. I’ve been here for 2 months and still waiting on simple things that I pointed out thru the walk through of the home. I would not recommend buying a new home from Pulte, and if you do, DO NOT close until they have completed your checklist, after that you are no longer a priority. Not happy, house is pretty but workmanship is sloppy.

Lisa Austin and Anderson have been great to work with

Great people great experience special thanks to Andrea and Ryan also to LEE and Christopher and great service by Ricco love these professionals....

From start to finish the sales staff and everybody involved was pleasant and very helpful even with delays from Covid they got the job done the finish work and the attention to detail and delivery was excellent

Quality of construction is fair at best. Absolutely no follow up after closing on punch list items. Grading of backyard has caused flooding and all parties are pointing at each other. Two month old roof is leaking. Stay away.

The best part of our experience besides closing on our house was Yvo, our sales representative. He was amazing! A pleasure to work with, communicative, knowledgeable, helpful and always had a smile on his face. He was just the best! 5 stars all the way. Would seek him out to by my new home.

The overall experience is great. The one problem that I encounter is the lack of responsiveness to pending issues. I moved in about five weeks ago and still have pending items pending with little support.

Have no one to report as there are way too many people changing hands here, nothing get passed on to the new guy coming in ...closed in March not happy as of yet

Experience was average. A little disappointed with Lsni. Smaller than Model Unit

Great and clean community and friendly environment. Pay attention to details and check everything before closing

We are thankful that our sales consultant, Yvo, was so incredible. He was the best part of our home building experience - very professional, a great communicator, and did everything possible to make sure we were satisfied. 5 stars for Yvo. Unfortunately, our construction manager was the complete opposite. He was not only unprofessional, but went so far as to write up a nasty email towards us future homeowners in regards to concerns we had about the house. I will refrain from going into detail. Aside from that, the amount of issues with the home was overwhelming throughout. It’s a shame that a lot of these have become our issues post-closing because they were not addressed at the time they should have been when the home was under construction. For example, a big issue we had in the kitchen. A raccoon snuck into what should have been our locked house (all windows had been installed, but a sliding door was left open) and the animal urinated & defecated all over and between several cabinets and inside of drawers seeing it was the day before countertop installation. We saw and addressed this immediately. For weeks, nothing was done until right before we closed where only two drawers were replaced. After closing, the smell of the feces and urine was still very strong in the kitchen because it had soaked into the cabinets. We have children and pets - this is extremely unsanitary and not to mention a health hazard for everybody. I cannot stress how disappointed I am that this happened at all, as well as the fact that it did not get resolved until a month and a half after we closed on the house. Thankfully, Rob and Jimmy in the customer service/warranty department have gone above and beyond to make sure things were right in our kitchen. For all of our other warranty needs, Rob has been extremely helpful and has gone the extra mile to get everything taken care of in a timely manner. We could not be happier in this respect! I also must add that although we had a terrible build experience overall because of our construction manager, Ed, after reaching out to the construction supervisor, Nemo, we were much happier and things finally started to move along again once he became involved. He was a pleasure to work with. This was not our first time building a home, but it was our first time choosing Pulte. We understand the lack of supplies & manpower in recent times, but what we went through was completely unrelated to those things. ... More