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Pulte Homes Reviews in Naples, FL

What Naples Homeowners Have to Say About Pulte Homes.

Read all 253 verified reviews from homeowners that built a new home with Pulte Homes in the Naples area. Naples homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Naples Area

253 Reviews in Naples Area

Ratings by Category

Overall 4.2

Quality 4.2

Trustworthiness 4.3

Value 4.3

Responsiveness 4.2

Pulte Homes in Naples Area

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Customer Reviews

Pulte Homes - Kitchen cabinets quality is poor many flaw's in them

  • Robert M.
  • Verified HomeBuyer
  • April 08, 2021
  • Naples, FL

Kitchen cabinets quality is poor many flaw's in them

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - Pulte builds a quality home at a very fair price.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Naples, FL

Pulte builds a quality home at a very fair price. We bought during an incentive campaign so we did very well.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - We love our new Pulte home.

  • Alan S.
  • Verified HomeBuyer
  • March 03, 2021
  • Naples, FL

We love our new Pulte home. We had a few frustrations with the pool but all in all it was a great, easy experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - Fast, affordable homes.

  • Brian O.
  • Verified HomeBuyer
  • January 27, 2021
  • Naples, FL

Fast, affordable homes. Pulte is very responsive to questions. Very satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

our construction manager was great. we felt he worked for us.

  • William R.
  • Verified HomeBuyer
  • January 27, 2021
  • Naples, FL

overall a great experience, great product and end result

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Time frame from start to finish was very accurate

  • Roger O.
  • Verified HomeBuyer
  • January 26, 2021
  • Naples, FL

Very positive experience, looking forward to enjoying our new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Friendliness of the staff

  • Joseph T.
  • Verified HomeBuyer
  • November 05, 2020
  • Naples, FL

Our experience with pulte was great !!. All of the pulte employees were friendly and professional. Our build supervisor Tom kept us well informed as our home was being built. Which was especially helpful because we live out of state. Our overall experience with Pulte was excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Enjoying our Pulte Canopy

  • KAREN M.
  • Verified HomeBuyer
  • June 02, 2020
  • Naples, FL

We really like our new Canopy home. This is our second Pulte home and so we knew overall we would be very happy. I could not give 5 stars for the quality of workmanship and materials but it was only in two areas - drywall and painting. I believe Pulte will do the right thing to try and correct our painting concerns but it is too late for the drywall. Please know it is not terrible - just not as great as our past experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Satisfied with everything

  • Joel V.
  • Verified HomeBuyer
  • February 18, 2020
  • Naples, FL

Satisfied with everything

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great overall experience.

  • Joseph M.
  • Verified HomeBuyer
  • January 14, 2020
  • Naples, FL

Having a home built while not on site to see progress was initially a bit unnerving. The Pulte teams attention to communication made the process a smooth one. Now moved in and any and all issues are dealt with from a communication and follow up point of view quickly and professionally. The suppliers used to build the house are also top notch.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Builder with Great Customer Service

  • Michael F.
  • Verified HomeBuyer
  • December 13, 2019
  • Naples, FL

Sales personnel were knowledgeable and friendly. The Project Manager was responsive and worked with us during the construction. Items noted during the walk through were addressed in a timely fashion. We are planning to send a small list of items to the Maintenance Department. We believe they will be as concerned and responsive as our Sales person and Project Manager were during the early stages.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Nice neighborhood

  • Robert S.
  • Verified HomeBuyer
  • November 07, 2019
  • Naples, FL

Nice neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte, very good house, excellent people

  • Frank C.
  • Verified HomeBuyer
  • September 04, 2019
  • Naples, FL

It’s too early to tell but the quality of materials and workmanship seem to be very good. I was most impressed with the responses with their sales representative, Jolynn and their project manager, Arron, who where very responsive to any issues I had and followed up very quickly to my satisfaction. The people make the difference and that impressed me. I wished there could have been a little more flexibility at the design center. The process of picking options was a half day and once you lock in, you are pretty much set so do your homework there before you choose.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Good builder.

  • Sarah J.
  • Verified HomeBuyer
  • June 25, 2019
  • Naples, FL

Good builder. Troy was excellent and very responsive in dealing with any issues

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our home buying experience

  • Anthony L.
  • Verified HomeBuyer
  • June 11, 2019
  • Naples, FL

Our sales person Matt could not have treated us better. The Pulte process is well organized and home delivery came in the promised time period. We are very happy with our new home and the community we now live in.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

THE NEW HOME.

  • Thomas M.
  • Verified HomeBuyer
  • July 06, 2021
  • Naples, FL

I really enjoy the house and so does my 92 year old mother. The floor plan is such that it is easy for her to get around with her walker. The construction is very sound and good. Still waiting for the completion of the back splash. We had a little mishap with back splash, but it should be settled soon.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Adequate

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2020
  • Naples, FL

It would be nice to have more choices for a custom home. We learned that The contractors after market are significantly less

Total Score 5


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Everyone was very helpful and a wonderful experience great people

  • Perry M.
  • Verified HomeBuyer
  • November 10, 2022
  • Naples, FL

Everyone was very helpful it was a great experience very professional

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality of workmanship

  • Jimmie H.
  • Verified HomeBuyer
  • February 01, 2022
  • Naples, FL

Project Manager was great! House is built incredibly well. Material used is of the highest quality. Only reason I did not give five stars is because of the money I spent during the design process on the low voltage cable. There is no cable service in the neighborhood so all TV must be streamed. There is absolutely no need for low voltage and was not made aware. Besides this detail the entire process was incredibly and would build with Pulte again.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our new Pulte home!

  • Robert L.
  • Verified HomeBuyer
  • July 28, 2021
  • Immokalee, FL

With COVID, we had some delays in the building process, but our experience with our salesperson, Michael, and our field manager, Oscar, were the best!! Our lack of one star on the rating was due to our negative experience with Pulte Mortgage only. Everything else from sales, to design meeting to build went great. We love our home!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - field superintendent (Andrew) was great .

  • Steve S.
  • Verified HomeBuyer
  • January 27, 2021
  • Naples, FL

field superintendent (Andrew) was great .. answered any and all questions quickly and with great knowledge .. I really feel good about the product I purchased .. good value and well constructed SS

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bought home in March

  • Jan S.
  • Verified HomeBuyer
  • June 11, 2025
  • Immokalee, FL

We worked with Christina from Pulte on our home in Avalon Park. She is very knowledgeable and went above and beyond in answering our questions and concerns making the purchase on our home smoothly and less stressful. Our home inspection went very well with Anderson who took care of every detail that needed attention. It was all completed in one day and he had the cleaning service come to clean our home so we walked in on closing day to a beautiful brand new clean home. Can t thank both of them enough!

Pulte Homes responded:
Thank you for taking the time to share your experience! We're delighted to hear that Christina made your homebuying journey smooth and stress-free with her knowledge and dedication. It's wonderful to know Anderson ensured every detail was addressed during your inspection and went the extra mile to have your home beautifully cleaned before closing day. We appreciate your kind words, enjoy your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lots of poor workmanship in our house.

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2025
  • Naples, FL

Spend all the time you need inspecting every sustem before closing.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are sorry to hear that you are unhappy with the workmanship in your new home. Your advice to thoroughly inspect every system before closing is a valuable reminder, and we appreciate you sharing it. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Nathan is very helpful with the final details

  • Anthony M.
  • Verified HomeBuyer
  • December 25, 2024
  • Naples, FL

The complete process was simple and well organized.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Beautiful home

  • Jane W.
  • Verified HomeBuyer
  • February 29, 2024
  • Naples, FL

We are very pleased with the workmanship and buying experience with Pulte homes. We’ve had many compliments on the quality and design of our home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4