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Pulte Homes Reviews in Naples, FL

What Naples Homeowners Have to Say About Pulte Homes.

Read all 253 verified reviews from homeowners that built a new home with Pulte Homes in the Naples area. Naples homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Naples Area

253 Reviews in Naples Area

Ratings by Category

Overall 4.2

Quality 4.2

Trustworthiness 4.3

Value 4.3

Responsiveness 4.2

Pulte Homes in Naples Area

View Homes

Customer Reviews

Pulte Homes - Very easy to work with and very professional.

  • Richard S.
  • Verified HomeBuyer
  • November 17, 2019
  • Naples, FL

Very easy to work with and very professional.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Roof leaked in bedroom.

  • Cynthia S.
  • Verified HomeBuyer
  • November 13, 2019
  • Immokalee, FL

Roof leaked in bedroom. Painting could be better, missed spots and left big drips.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Great value

  • Matt D.
  • Verified HomeBuyer
  • November 06, 2019
  • Naples, FL

Pulte was prompt and did exactly what they said they would do. The design is nice and the value is great. Don’t try to change anything though. Two things I was not happy with was the alarm/low voltage sub contractor. You feel like you have no options and anything you do is marked up pretty well. I also feel like painting in general was sloppy. Painting around (and on) switches and towel bars, missing spots, etc. just looked rushed. Lots of caulk and it doesn’t have a nice finished look.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism

  • Joshua C.
  • Verified HomeBuyer
  • August 07, 2019
  • Immokalee, FL

I was impressed by the value that Pulte provided. For any small issues that were found, they were responsive and prompt in dealing with them. Would recommend Pulte to friends.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - We love our new home

  • Anonymous
  • Verified HomeBuyer
  • August 07, 2019
  • Naples, FL

We love our new home

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Pulte Homes - The sub contractors could do a much better job of cleaning up

  • William P.
  • Verified HomeBuyer
  • July 08, 2019
  • Naples, FL

The sub contractors could do a much better job of cleaning up after themselves!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Mortgage = F

  • Dana F.
  • Verified HomeBuyer
  • May 30, 2019
  • Naples, FL

Pulte Mortgage is NOT consumer friendly. I would look elsewhere for a mortgage lender. I had problems from start to finish.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - We were very impressed with the hands on experience working with

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2019
  • Naples, FL

We were very impressed with the hands on experience working with our Supervisor

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Overall satisfied but not completely

  • Randolph A.
  • Verified HomeBuyer
  • December 20, 2023
  • Naples, FL

I thought that the decision making process was too quick and pushy. Then I dont think there was an adequate follow up to the various conditions of the house. Yes, I think the house is in pretty solid shape but I did not love the experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Experience

  • James S.
  • Verified HomeBuyer
  • July 26, 2023
  • Naples, FL

The sales person and project manager were both professional and responsive to my concerns with fair resolutions

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Paul

  • Paul V.
  • Verified HomeBuyer
  • June 29, 2023
  • Naples, FL

The top 4 got good review but the last one which it was customer service did not customer service service were not reliable they have to get their act together thank you

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Not a complete house

  • Albert K.
  • Verified HomeBuyer
  • November 10, 2022
  • Naples, FL

You have to keep on top of your build.Our original PM was an Apple salesman. Not experienced with his job. NOW working with the Warranty PM. You have 30 days to report problems. For a Publicly traded company they SHOULD be concerned with the BAD reviews on Pultie .com on Facebook. Should be more responsive.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Home

  • Nick T.
  • Verified HomeBuyer
  • November 03, 2022
  • Naples, FL

The home took awhile to build, but the final product was worth waiting for. Of course there are some issues with the home, but that is to be expected.

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 3

Pulte Homes - 45 days after closing the quality issues are still “in progress…”

  • Roman P.
  • Verified HomeBuyer
  • August 30, 2022
  • Naples, FL

45 days after closing the quality issues are still “in progress…”

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Good at first glance….

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • Naples, FL

Initial impression upon closing was great. A week of living in the house revealed several issues. The LED ceiling lights were hanging out of the ceiling, later found that this was because ceiling drywall was not cured when they were installed. A week after move-in, all drains were blocked. Main sewer line from house was clogged with construction debris. Plumber said this happens about 25% of the time. Why not clear the drains before closing? Also, once closing occurs, your project manager ends any responsibility for your home - you have to go through Pulte maintenance now. Overall happy, but ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Pulte Homes - The home I purchased was a spec house, so we did not get to pick

  • Richard G.
  • Verified HomeBuyer
  • May 10, 2022
  • Naples, FL

The home I purchased was a spec house, so we did not get to pick out any of the features. When I asked if there were changes that we could make I was told no, even though the interior walls were not even up yet. Overall the house came out good and so far any issues that I have had have been addressed quickly.

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 5

You are asking me for an opinion before the work is complete. There are several outstanding issues and the response has been less than satisfactory.

  • Kevin M.
  • Verified HomeBuyer
  • December 06, 2021
  • Naples, FL

I am not happy with the response of punch list items it is taking to long and no one responds to emails.

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 1

Pulte Homes - Its been 6 weeks since we closed and no action has been taken

  • Donald G.
  • Verified HomeBuyer
  • April 08, 2021
  • Naples, FL

Its been 6 weeks since we closed and no action has been taken on the list of repairs we submitted.

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 2

The development and the layout of the home

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2020
  • Naples, FL

Pulte builds a decent home but the pricing of the homes are getting out of hand. The actual development is beautiful and that's what sold us on building in this neighborhood.

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 4

Pulte Homes - We love living here and are enjoying the house.

  • Susan K.
  • Verified HomeBuyer
  • October 22, 2020
  • Naples, FL

We love living here and are enjoying the house. The home was built quickly and there are a few items that could’ve been done more carefully.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Happy in Naples

  • Martin B.
  • Verified HomeBuyer
  • June 02, 2020
  • Naples, FL

We are enjoying our new home.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Somewhat disappointed

  • Michael M.
  • Verified HomeBuyer
  • May 15, 2019
  • Naples, FL

Make sure your electrical outlets are not put in the corners where walls meet in the bathrooms. Get salesmen’s promises in writing. Don’t buy a model without speaking to an owner of one. Be prepared to be at home for “Punch lists” to be addressed.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Site super was way over hit his head in the construction process. When I ask questions, blatantly lied, or made up things.

  • Theodore M.
  • Verified HomeBuyer
  • February 09, 2023
  • Naples, FL

My home was not ready for closing. There were too many items that needed to be repaired redone or fixed. Now it’s a slow and difficult process dealing with the home warranty and vendors entering my home for things that should have been complete before the closing.

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

was hoping for more communication and customer service

  • Dan D.
  • Verified HomeBuyer
  • April 13, 2022
  • Naples, FL

i felt like i was always making the calls to check on my new home and i thought it should have been the other way around

Total Score 3


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Pulte Homes - Pulte builds a good quality home.

  • Kenneth K.
  • Verified HomeBuyer
  • October 27, 2021
  • Naples, FL

Pulte builds a good quality home. The response from their employees to our overall process was less then we expected. Between delays in the building process to getting answers to our questions was a struggle to say the least.

Total Score 3


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3