Pulte Homes Reviews in Orlando, FL

The build process was good, on time. Sales was great. Many electronics never worked. Google doorbell and nest devices are inoperable. Won’t replace, service company Phoenix Systems in charge of install are ridiculous. It’s not difficult to give me the correct code to make the devices work. They want additional money. We’ll replace all of this unusable junk using Best Buy geek squad. Nobody seems to care, thanks for nothing. The loan process was horrible. Agent disclosed qualified for $175,000. We paid cash. Utterly useless employee made the wrong choice because he didn’t do his job. Extremely unprofessional. Downstairs AC hasn’t worked yet. Another service call submitted but it’s made the primary bedroom unlivable. ... More

2 months and my sidings at the front is crack and the side needs fixing and no one is responding.

The materials not great at all already I have issues on my house they didn’t used great materials

I would find out what size your property would be it depends on the level your house is in my wash room I ordered the sink mine is a slop sink I have 95000 in upgrades did not expect that fancy moen faucet in a slop sink

Great experience purchasing and build up to closing, issues after closing and response to issues not good at all

A lot of details still unresolved, Plastic Pan under washer dosen't fit and was broken during placement.

Everything went well from dealing with out sales manager and later setting things up through our building manager. Everyone was super informative on what to expect throughout the process. However when it came to giving us detailed information on when our house would possibly close even after the windows came in we got very little information. We had to keep asking and it affected our living situation at the time. We almost got kicked out of our apartment with a newborn because of the lack of communication from the building manager. As the house was finished, they left paint everywhere on the floors, cabinets, fixtures, and hardware. There was some drywall work that didn't get addressed until 3 weeks after moving in. They also still haven't come to paint the patch that they corrected on the drywall. Our toilet roll holder in the guest bathroom downstairs is broken no fault of ours. It was due to how it was installed into the cabinet, it's loose. The quality of painting on the exterior of the home could have been much better especially around the trim areas and the home numbers. We also had a minor electrical outlet issue fixed and it was due to something coming loose behind the fridge. Thats most likely due to lackluster work in that area by the electrician. Other than that we haven't had any plumbing issues, A/C, or structure issues, yet. ... More

My overall experience was great do far.

While Pulte shrives to build beautiful homes, the contractors and their laborers are not performing and producing products (homes) to pulte’s standards.

It was an okay experience

There are many cosmetic details that can look worse over time, the finishes on the doors and other details did not leave me satisfied.

Overall the experience was extremely positive especially for first time homebuyers. The only complaint I had was the deadline process for inspections holding up the build. The initial projected date for close ended up being 5 months late due to forms needed by the city holding up stages of the build, however during that time the sales and construction teams kept in direct communication and made sure we knew what was happening at all points. Our construction manager Ray was an amazing communicator, and took the time to make sure we were happy with every single addition to the house. Couldn't have asked for a better team. ... More

John was great to work with. He was knowledgeable, forthcoming, transparent. He did not disappoint. He takes pride in what he does. I know my home is build to last by him.

Excellent quality of materials and professionalism of the Pulte team.

The home buying process was a long process with lots of paperwork involved but it was worth it in the end. The Home Builders were very communicative in letting me the latest update on the home building.

Muy buena cálida y apoyo del equipo siempre respondieron a mis inquietudes a tiempo excelente servicio

This was good home buying experience

Quality could have been better but Pulte Warranty Service addressed all the quality issues right away. Very responsive, great experience.

The process from signing the sales agreement to the final delivery of the home is impressively well managed and organized. Every step is clearly defined, which helps buyers feel confident and informed throughout the journey, though the quality of materials and construction focus only on meeting the basic "code" requirements. From a construction standpoint, these standards represent the bare minimum necessary for compliance, rather than a particularly high standard of quality or craftsmanship.

This community's HOA is absolutely horrible in response time for architectural submittals. 45 days and beyond is unacceptable as most vendor quotes are good from 15 to 30 days! As a former HOA president and one who reviewed arbs in a community of 280 homes (and this is a NEW Developoment with no where near that amount yet) my turn around was 48 HOURS! Something needs to be done to get a grip on this timeframe!! UNACCEPTABLE!

We recently had the pleasure of working with Pulte Home Builders and could not be more satisfied with the entire experience. From the quality of the construction to the professionalism of the team, everything was handled with care and attention to detail. A special mention goes to Diana, who was absolutely outstanding throughout the entire process. As our advisor, she was knowledgeable, responsive, and truly cared about helping us find the right home. Diana took the time to understand our needs and guided us every step of the way with patience and professionalism. She made what could have been a stressful process feel smooth and enjoyable. We are thrilled with our new home and grateful for the support we received from Pulte—and especially from Diana. Highly recommend both! ... More

This was a great experience. It took a long time getting everything together but it was worth it. Thanks for everything

From start James our salesman was there from start to finish. Leo the builder was always helpful and there from start to finish. Whenever we seen an issue it was addressed right away, whether it was a simple question or more intrusive to the actual building foundation, drywall, flooring electrical questions. My issues/questions were always answered

Overall the financing portion drugged on unfortunately...I wish someone would've told me upfront exactly what documents were needed vice 2 or 3-days expressing they needed this & that.

Our new home is wonderful! We have had some minor finishing issues that are being addressed, but these don’t reduce the quality and value of the home. One thing Pulte could do is to provide a single person with whom to work on all issues, sort of a “building process liaison” who could address everything with one call. Communication is not always their strong suit during the process.