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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 745 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

745 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Value 3.7

Responsiveness 3.6

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Purchased Pulte Home

  • Bryan M.
  • Verified HomeBuyer
  • November 06, 2025
  • Saint Cloud, FL

Pulte is a good builder this is our 3rd home with them the financing and all the paperwork Pulte makes everything easy no hassle. The quality was good also everything very modern. As for warranty department don’t sign the approval of the home until everything is actually repaired they lack initiative. But overall we are pleased with the home.

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re glad to hear the financing process was smooth and that you’re happy with the modern design and quality! We appreciate your comments about the warranty experience and will share them with our team to help improve follow-up and communication. Congratulations on your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Responsiveness to issues

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2025
  • Montverde, FL

I'm disappointed with Pulte. Very slow response

Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Bad shower flow

  • Marcio Emrich G.
  • Verified HomeBuyer
  • October 08, 2025
  • Clermont, FL

The shower flow is not good And the boiler does not work well!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear about the concerns with your shower flow and boiler. We'd appreciate the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Could be better!

  • Wendy L.
  • Verified HomeBuyer
  • September 10, 2025
  • Mount Dora, FL

I am disappointed as to some of the workmanship of my new home. Things still are not repaired and they can’t seem to resolve them. For the amount of money we spent I expected more! It doesn’t sit well with me.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that you are unhappy with the workmanship of your new home and having issues getting your concerns resolved. We would like to escalate your concerns to leadership and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Pulte experience

  • Nancy T.
  • Verified HomeBuyer
  • September 10, 2025
  • Saint Cloud, FL

I love my home and the managers and supervisors that worked on our home were great. We are however disappointed in how the irrigation system was laid. We were told no irrigation in our backyard (we are getting a pool) only driplines but to our surprise the entire irrigation lines run through our yard to the front!!! Additionally, we are not happy with the management company they chose for the HOA. They have a waiting period of at least 45 days!!!! Most vendor quotes are only good for 30 days.

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear that you love your home and had a positive experience with our managers and supervisors! We do apologize for the frustration with the irrigation system and the HOA management process. Your comments are valuable, and we’ll share them with the appropriate teams to help improve communication and planning for future homeowners. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Blessed with a great team

  • David C.
  • Verified HomeBuyer
  • June 05, 2025
  • Mount Dora, FL

We were blessed with a great team from Pulte. Starting from 1) the sales office, super helpful and down-to-earth Jennifer, to 2) the construction manager, Garrett, and his team of builders who put together a well-built house with minimal adjustments and finally to 3) the follow up agent after closing, Samuel, who is attentive with any needs and warrantees. Overall, this was a pleasant experience, just anxious about dealing with the HOA, our first time in Florida.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a great experience. It's wonderful to know that Jennifer, Garrett, and Samuel played such an important role in making it a positive one. We truly appreciate your kind words, enjoy your new home! ^KH

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Customer service is terrible

  • Renato d.
  • Verified HomeBuyer
  • December 02, 2024
  • Montverde, FL

The issues i had before closing still pending... Take so slowly to fix everything.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

As expected

  • Avia B.
  • Verified HomeBuyer
  • October 05, 2024
  • Orlando, FL

Ryan and Tyler made this extremely expensive experience bearable. This team made my buying process less stressful and Ryan was better than my own realtor in providing me with updates and helpful information …. Thanks Ryan. There will always be littles issues but Tyler my project manager has been working to correct any issues.

Total Score 4


Quality 3

Trustworthiness 4

Value 2

Responsiveness 4

Not much service after the sale.

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2024
  • Saint Cloud, FL

Before you move in everyone seems very attentive. Of course all they are constantly asking you to do is give them a high score on the survey. Once you take ownership good luck getting any assistance with issues. I've been in my house 5 weeks and still have blue tape on walls for problems that have yet to be corrected. Text messages go unanswered. Scheduled repairs are no showed leaving me at home all day wasting my time. Master bath shower leaks water all over the floor. This is a known problem that they acknowledge that can be fixed. My question is why aren't you building it right ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Loan will sold to the worst mortgage company

  • Jonathan M.
  • Verified HomeBuyer
  • September 07, 2024
  • Saint Cloud, FL

Home was not clean after closing; never received a welcome package with information pertaining to water, electricity, HOA, etc. Loan was sold to an extremely horrible mortgage company without notice.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Good overall experience, but room for improvement

  • Gary R.
  • Verified HomeBuyer
  • June 04, 2024
  • Montverde, FL

Pros: Construction Manager was excellent; resolved issues in a timely manner. In general, the home was well-built, Cabinets & flooring were well done. Cons: The sod was poorly installed - very uneven, virtually no top soil. Some of the finishing work was shoddy, e.g., caulking, painting were disappointing. Toilet quality poor. Master bath mirror has scratches.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Both construction manager and sales associate are excellent.

  • Chellu C.
  • Verified HomeBuyer
  • May 31, 2024
  • Orlando, FL

I am an experienced and retired executive with lot f background in real estate. Pulte needs to shape up in its corporate behavior. Currently it stinks. You have collected initial contribution of $2500 for amenities and collecting monthly HoA. what for". You did not have even nerve to inform us the timeline for amenities. You are interested only to make money but not fulfill your promises. It is better for your senior executives to come and meet with us before gets chastised by a judge and make refunds to community. Your nasty corporate behavior needs to be changed. Will be happy to talk to ...

Total Score 4


Quality 4

Trustworthiness 4

Value 2

Responsiveness 4

Comfortable home

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2024
  • Winter Park, FL

We are enjoying our new townhouse. It is lacking storage space, but we’ll make the most of it by putting in our own shelving in time. We felt the closing was rushed even though many things in the house that were not ready. The floors seem to have lots of remnants of paint, glue etc. which should have been cleaned up prior to closing. The carpet on the steps also has some raised nails that are not fully hammered into the floor which has resulted in some painful moments as we discovered them. Other than that, our wish is that there was some more green space left in the community, a bigger pool, ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Joe the best man !

  • Feng L.
  • Verified HomeBuyer
  • December 20, 2023
  • Orlando, FL

How did you feel about the entire process, from initial purchase to final move-in? It was great experience to watch the house from dust to finished. How would you describe the quality and value of your new home? Overall was fine How was your experience with the builder’s team? Did they do what they promised? Did they respond to you in a timely fashion? About this part was kinda disappointed . First, when they start to build the inside of house . There is a lot of broken wood that they use did not replace after I sent the picture to the builder team . Then there’s should be a hole for ...

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 3

Good

  • Hitesh P.
  • Verified HomeBuyer
  • December 20, 2023
  • Montverde, FL

Compare to other builders . Pulte home is better.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Woody

  • Woody J.
  • Verified HomeBuyer
  • October 04, 2023
  • Kissimmee, FL

It was a really great experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Good quality, but not move in ready w/ attention to detail lacking

  • Syed Z A.
  • Verified HomeBuyer
  • September 09, 2023
  • Winter Garden, FL

So many little issues needed to be resolved even though the house was supposed to be move-in ready. Door bell not working, paint not properly done, nails could be felt under many places in the carpet...just to name a few. A proper list would take up a page. I would advise Pulte to have quality supervisors in place who's job it is to come do a checklist in the house before the house is handed over to the buyer.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Homes are great

  • Peggy C.
  • Verified HomeBuyer
  • August 30, 2023
  • Kissimmee, FL

U guys are taking too long to respond to outstanding issues. Issues needs to be fixed in a given time frame. Grateful if this matter can be looked into urgently. Some issues were taken care off but the main ones remain

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Average

  • Karan D.
  • Verified HomeBuyer
  • March 29, 2023
  • Orlando, FL

Closing was not on time . Quality of material is not good

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Could have been better

  • Rex A.
  • Verified HomeBuyer
  • February 03, 2023
  • Orlando, FL

Everything was done good. The only reason why it wasn’t great was because of the time delay of the construction, ww had to wait a whole year for the project to be finished.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Mixed

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Clermont, FL

I loved the walk through of the model home we chose. Pulte tried their best to answer all my questions and payment options based on our income. I moved in and there are still many fixes needed. It is taking longer then necessary for anyone to finish.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Good experience buy please check the details at the house

  • Liliana N.
  • Verified HomeBuyer
  • October 05, 2022
  • Kissimmee, FL

I appreciate all your work but it is so important have the walk tru done before the closing, to check that everything is well done, because all the mortgage process was fine, but we received the house 10 days after the closing date and so far we have some issues with the house and the garden without repair.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

Isles of Lake Nona

  • Hardev M.
  • Verified HomeBuyer
  • August 03, 2022
  • Orlando, FL

Great location of home and community. However after closing very tough to get issues taken care of. Over a month after closing waiting for kitchen crown molding. The tiles in the home have different grout colors, uneven tiles, and grout size variations from 1/4 to 1/2 inch which make it look terrible. Sales team was amazing and the construction manager keeps information flowing. However incomplete homes that require much work are being closed on. After closing they were putting bathroom mirrors up!

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 4

Great design, not always great quality work

  • Kevin P.
  • Verified HomeBuyer
  • July 12, 2022
  • Orlando, FL

The buying and mortgage part of our experience was good to excellent. Our field manager, Taylor, was helpful and attentive to our concerns during construction. Our problem was that each time we visited the construction site, we found numerous issues with the quality of work. (Concrete, Framing, drywall and tile.) Nearly every phase had several issues that had to be corrected to be anything close to acceptable. One exception was the kitchen. The countertops and cabinets were great and installed correctly. Our punch list was partially completed prior to closing, and warranty services is ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Good construction, slow repair procedures

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2022
  • Orlando, FL

The construction with Mr Wesley was flawless. However, once delivered, pointed issues were not solved properly. I am waiting for more than 2 months to get some problems fixed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1