- New homes
- Pulte Homes
- Reviews
- Orlando, FL
Pulte Homes Reviews in Orlando, FL
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Orlando Homeowners Have to Say About Pulte Homes.
Read all 851 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
View Homes
Customer Reviews
Great builder
- Isabel N.
- Verified HomeBuyer
- June 26, 2020
- Winter Garden, FL
It was a great experience buying our house with Pulte. We had some issues, but talking with some friends that bought houses with other builders We notice that we had fewer problems and less important problems. We recommend Pulte as a builder.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The House is Nice but...
- Andre N.
- Verified HomeBuyer
- May 13, 2020
- Oakland, FL
The house is nice. It was built as advertised and it has the quality proposed for this type of home. In some areas it even is better then expected. All granite counter-tops have a thickness greater than what we usually see out there. This is only one example. The "BUT" on the title refers to the common area. The Swimming Pool is WAAAY different than what was advertised. I understand that it might change a little bit but dramatically reduce the size is not a small change. This is the type of change that was planned and definitely discussed and for some rea$on they decided to save money on ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Mixed Rating
- Abbie F.
- Verified HomeBuyer
- April 16, 2020
- Orlando, FL
Excellent field manager: his communication, honesty, hard work. Poor communication between different sales agents at Lemon Lake Office. Careful about changing structural options. Big penalty if you change your mind about ceiling height. Be very careful about incentives: Obsolete, non-energy efficient washer/dryer installed. Yet, refrigerator/freezer are fine. Poor follow-through after move-in. HOA Representative not available on closing date ( a Thursday). Finally available on the following Monday. Problems with gate entry closed at 6 PM. Awful experience with ...
Total Score 4
Quality 5
Trustworthiness 3
Value 5
Responsiveness 3
No major issues
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Saint Cloud, FL
The house is ok, no major issues. Since it’s a builder-grade, HOA-community house, the choices on some items important to us were limited, such as quality of materials and availability of finishes. The mass-production approach also doesn’t take into account end-user experience. Due to these two factors, it will require substantial rework, something we were hoping to avoid by buying a new home. Live and learn.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Nice experience
- Rogelio B.
- Verified HomeBuyer
- February 17, 2020
- Orlando, FL
Very good location, good home plans and very good people to help you with the issues and needs.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Our new home
- Christopher J.
- Verified HomeBuyer
- February 17, 2020
- Oakland, FL
Pulte had an easy process for picking out our options and guided us through everything. After we moved in there were a few items needing attention that we pointed out. Pulte warranty was all over it! very happy with our sales team and the our builder!
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Ease of Buying
- Oksana P.
- Verified HomeBuyer
- January 15, 2020
- Oakland, FL
Pulte was there walking me thru the process of buying and truly made it stress free.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
So far so good
- Glenn W.
- Verified HomeBuyer
- December 19, 2019
- Oakland, FL
New buyer 2 months in home. So far only minor issues. Good response to warranty issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
TRUSTABLE
- Ive R.
- Verified HomeBuyer
- December 11, 2019
- Orlando, FL
Great houses, great materials, and an exceptional warranty.
Total Score 4
Quality 5
Trustworthiness 4
Value 3
Responsiveness 5
Pulte Homes - Overall good experience, our issues have been fixed in a timely
- Caroline L.
- Verified HomeBuyer
- November 06, 2019
- Oakland, FL
Overall good experience, our issues have been fixed in a timely manner. Sales team was awesome
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Long left at Oakland
- Carlos E.
- Verified HomeBuyer
- October 29, 2019
- Oakland, FL
I had to sell my washer and dryer because they were to big and the door wouldn’t close. These are modern townhomes they should have laundry rooms designed for modern from load machine. Even the standard machines I had to buy as replacement were just the right size for the door to be able to close.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Read all the paper work before agreeing to sign with pulte mortgage
- James B.
- Verified HomeBuyer
- August 25, 2019
- Orlando, FL
Read all the paper work before agreeing to sign with pulte mortgage . They say they will give you $10,000.00 toward close but not really when they are paying for stuff that is typically paid for by the seller out of said $10,000.00
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Quality of work.The garage was very untidy with rough unpainted walls .Behind the stove was not grout. the patio had small digs.There was small drops of white paint on the carpet.The laundry doors were not closing properly. Whilst the structure was proper
- Anonymous
- Verified HomeBuyer
- August 08, 2019
- Orlando, FL
The after sale service from the builder was super and they were reliable. Steven in particular delivered a complete house in the end.I thought all the finishing touches should have been done before closing, Mass production leads to the above problems.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
I'd Still Choose You...
- Marvin J.
- Verified HomeBuyer
- August 07, 2019
- Orlando, FL
Suffice it to say if I had to do a home purchase all over again, I'd still choose Pulte, The total buying experience was streamlined and convenient. The customer service before and after sale has been exceptional.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good experience would do it again.
- Robert S.
- Verified HomeBuyer
- July 24, 2019
- Oakland, FL
Very organized streamlined process. Impressive.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Last home
- LaDale S.
- Verified HomeBuyer
- July 02, 2019
- Orlando, FL
I would ask to see the list of all model and features that you will add to the house paint, cabinets, flooring and other things that way you have ideal of what it will look like. Which cut down on changes.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Builder Ron was very helpful
- Amparo S.
- Verified HomeBuyer
- June 26, 2019
- Saint Cloud, FL
Great experience
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes - The position of ceiling light is not reasonable, I bought a 8-bed
- Jie Z.
- Verified HomeBuyer
- June 18, 2019
- Kissimmee, FL
The position of ceiling light is not reasonable, I bought a 8-bed house, but there is no light above the dinning table, very strange.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
New home
- Wilfredo F.
- Verified HomeBuyer
- May 29, 2019
- Lake Mary, FL
Working with the project manager & sales rep. was a very good experience. They were attentive to our needs. Always patience & helpful.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Purchased Pulte Home
- Bryan M.
- Verified HomeBuyer
- November 06, 2025
- Saint Cloud, FL
Pulte is a good builder this is our 3rd home with them the financing and all the paperwork Pulte makes everything easy no hassle. The quality was good also everything very modern. As for warranty department don’t sign the approval of the home until everything is actually repaired they lack initiative. But overall we are pleased with the home.
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re glad to hear the financing process was smooth and that you’re happy with the modern design and quality! We appreciate your comments about the warranty experience and will share them with our team to help improve follow-up and communication. Congratulations on your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Responsiveness to issues
- Anonymous
- Verified HomeBuyer
- October 20, 2025
- Montverde, FL
I'm disappointed with Pulte. Very slow response
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to learn more about it. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Bad shower flow
- Marcio Emrich G.
- Verified HomeBuyer
- October 08, 2025
- Clermont, FL
The shower flow is not good And the boiler does not work well!
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear about the concerns with your shower flow and boiler. We'd appreciate the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
Could be better!
- Wendy L.
- Verified HomeBuyer
- September 10, 2025
- Mount Dora, FL
I am disappointed as to some of the workmanship of my new home. Things still are not repaired and they can’t seem to resolve them. For the amount of money we spent I expected more! It doesn’t sit well with me.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that you are unhappy with the workmanship of your new home and having issues getting your concerns resolved. We would like to escalate your concerns to leadership and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Pulte experience
- Nancy T.
- Verified HomeBuyer
- September 10, 2025
- Saint Cloud, FL
I love my home and the managers and supervisors that worked on our home were great. We are however disappointed in how the irrigation system was laid. We were told no irrigation in our backyard (we are getting a pool) only driplines but to our surprise the entire irrigation lines run through our yard to the front!!! Additionally, we are not happy with the management company they chose for the HOA. They have a waiting period of at least 45 days!!!! Most vendor quotes are only good for 30 days.
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear that you love your home and had a positive experience with our managers and supervisors! We do apologize for the frustration with the irrigation system and the HOA management process. Your comments are valuable, and we’ll share them with the appropriate teams to help improve communication and planning for future homeowners. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 3
Blessed with a great team
- David C.
- Verified HomeBuyer
- June 05, 2025
- Mount Dora, FL
We were blessed with a great team from Pulte. Starting from 1) the sales office, super helpful and down-to-earth Jennifer, to 2) the construction manager, Garrett, and his team of builders who put together a well-built house with minimal adjustments and finally to 3) the follow up agent after closing, Samuel, who is attentive with any needs and warrantees. Overall, this was a pleasant experience, just anxious about dealing with the HOA, our first time in Florida.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a great experience. It's wonderful to know that Jennifer, Garrett, and Samuel played such an important role in making it a positive one. We truly appreciate your kind words, enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.