From our salesperson Marilyn, to our site manager Ryan, along with many others it was a very wonderful experience. Smoothest walkthrough and closing of all the houses we’ve bought.

Pulte Homes responded:
Thank you for sharing your experience with us. We're so glad to hear that you had a great, smooth homebuying experience throughout your entire process! It's wonderful to know that our team provided a great service for you. Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great!

Yhisell B.
Verified HomeBuyer
May 20, 2026
ORLANDO, FL

Easy, exciting, and well worth every penny!

Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a great experience with our team and find great value in your home! Congratulations and enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Absurdly high electric bill before moving in fully, >$800

Aqeel K.
Verified HomeBuyer
May 20, 2026
ORLANDO, FL

Home quality food. Poorly installed appliances. HVAC running over 160 kwh daily before myself even moving in. Empty unit with AC temp set to 80 degrees leading to electric bill over $800!! Warranty customer service takes days to reply and weeks to do anything. Losing money daily as a result of poor installation and worse customer service warranty response

Pulte Homes responded:
Thank you for bringing this to our attention. We’re very sorry to hear about the concerns you’ve experienced with your appliances, HVAC performance, and warranty response times. We'd like to escalate your situation for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4

Quality 1

Trustworthiness 4

Responsiveness 1

quality of workmanship

Shawn D.
Verified HomeBuyer
May 19, 2026
Sanford, FL

Patrick was great on the sales side and Shane was extremely helpful and knowledgeable on the construction, workmanship and materials side.

Pulte Homes responded:
Thank you for sharing. We're glad to hear that Patrick and Shane were great to work with and answered any questions you may have had! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Rotten egg smell water

Maria Celeste F.
Verified HomeBuyer
May 03, 2026
Orlando, FL

Everything is good however still after 7 months living in this property, every time I open the faucets upstairs the first 3 to 4 minutes there is a horrible smell and even though I mentioned to the construction manager; his response was that it was bc I hadn’t used the water so it was in the tank and bla bla bla… after 7 months, it still smells bad every time I take a shower or bath… not one is there to take the blame. Everything else during this 7 months have been very good.

Pulte Homes responded:
Thank you for bringing this to our attention. We're sorry to hear about the smell coming out of your faucets. We'd like to escalate this concern to the appropriate team, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 3

Poor Quality Workmanship

Clinton K.
Verified HomeBuyer
April 23, 2026
Clermont, FL

While the Construction Supervisor was excellent to work with, the overall quality of workmanship across multiple trades was extremely poor. The work reflects a lack of trade skill, attention to detail, and overall professionalism. There have already been numerous issues requiring repair, including plumbing, drywall, trim, flooring, electrical, and irrigation. It is concerning that warranty claims are being submitted before even moving into the home. Additionally, job site cleanup was substandard. Broken concrete, nails, and other debris were left throughout the yard and simply covered ...

Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear about the ongoing concerns within your home. We'd like to escalate this to leadership, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1

Quality 2

Trustworthiness 2

Responsiveness 3

Mostly good enough but some not so much

Hector N.
Verified HomeBuyer
April 15, 2026
Orlando, FL

So so experience some very good and some not so much

Pulte Homes responded:
Thank you for your feedback. We’re glad to hear parts of your experience were positive, but we’re sorry it wasn’t consistent throughout. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^KH

Total Score 3

Quality 4

Trustworthiness 3

Responsiveness 2

Smooth Buying Experience

Ryan I.
Verified HomeBuyer
April 08, 2026
Oviedo, FL

We recently bought our first home through Pulte. The experience was smooth from the start. Highly recommend!

Pulte Homes responded:
Thank you for sharing. We’re so glad to hear your first homebuying journey was smooth from the start! Congratulations, enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Countertops are defective, all floor tyles are scratched

Juan D.
Verified HomeBuyer
April 08, 2026
Orlando, FL

Extremely dissatisfied, I am furious about the fact that the floor was not protected, all tyles are scratched Kitchen countertops are chipped 2 months since closing i have not been able to setltle

Pulte Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear about the ongoing concerns within your new home. We'd like to make leadership aware of this, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Good home buying experience

Priscilla G.
Verified HomeBuyer
April 07, 2026
Mount Dora, FL

Responsiveness has been great with fixing issues and the sales team has been great as well throughout the home buying. There are some quality issues with the build not sure if the value is there for what we paid.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear our team has been responsive and supportive throughout your homebuying journey. We’re sorry to hear about your concerns regarding build quality and value, and we’d appreciate the opportunity to learn more. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 4

Quality 3

Trustworthiness 5

Responsiveness 5

Easy process

Diana R.
Verified HomeBuyer
March 12, 2026
Orlando, FL

It was a great and easy experience

Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had a great experience while working with us! It's wonderful to know that you found our process to be an easy one. Thank you again! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Professional and Efficient

Anonymous
Verified HomeBuyer
March 11, 2026
Saint Cloud, FL

The craftsmanship and communication throughout the build process is excellent.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the craftsmanship and communication throughout your build process were excellent! We truly appreciate you choosing Pulte and hope you’re enjoying your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Rafael

Rafael N.
Verified HomeBuyer
March 10, 2026
Clermont, FL

Very profesional and trustful company

Pulte Homes responded:
Thank you for sharing! We’re glad to hear you found the team professional and trustworthy. We truly appreciate you choosing Pulte and hope you continue to enjoy your home! ^KH

Total Score 5

Quality 3

Trustworthiness 5

Responsiveness 5

Post closing identified construction quality

Juan L.
Verified HomeBuyer
March 10, 2026
Saint Cloud, FL

I have identified several workmanship quality issues, including chipped tiles, which do not reflect the level of care expected in the construction of my home. It is disappointing to see evidence that suggests a lack of attention to detail and quality during the building process. I would appreciate these items being addressed to ensure the finished home meets the expected standards.

Pulte Homes responded:
Thank you for bringing this to our attention. We’re sorry to hear about the workmanship concerns you’ve identified, including the chipped tiles, as that’s not the level of quality we aim to deliver. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so your concerns can be properly reviewed. ^KH

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 3

Great home buying experience

John B.
Verified HomeBuyer
March 07, 2026
Oviedo, FL

From beginning to end it was a great experience. Gary and Blake were amazing sales people. The builder, Chris spent a lot of time answering my questions and was extremely responsive. I think the construction quality is very good. I had two inspections, one pre-drywall and one pre-closing and both turned up very few items. And the things that did turn up the team was eager to address quickly and without complaint. Now that I've been living in the home for a couple months I've used the warranty program a few times and Chris has been wonderful there, promptly responding to and addressing issues. ...

Pulte Homes responded:
Thank you so much for sharing your experience! We’re thrilled to hear Gary, Blake, and Chris provided such responsive and attentive support throughout your journey! It’s wonderful to know the inspection process went smoothly and that any items were addressed quickly and professionally. We truly appreciate you choosing Pulte and are so glad you’re loving your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

The Worst experience

Javier C.
Verified HomeBuyer
March 04, 2026
Clermont, FL

It has been my worst buying experience ever, facts being hide and not disclosed. Would not recomend Pulte Homes to anyone.

Pulte Homes responded:
Thank you for sharing your feedback. We’re very sorry to hear this has been your worst buying experience and that you feel information was not properly disclosed. That’s not the experience we want for our homeowners. We'd like to look further into your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 1

Quality 4

Trustworthiness 1

Responsiveness 1

Wilford Fevrier

Wilford F.
Verified HomeBuyer
March 03, 2026
Orlando, FL

Pulte Home is the best Linder/company ever, it’s take me 5 months to closing my Home, but pulte very patient for the customer.wow wow. Thanks Pilte for your generosity patient

Pulte Homes responded:
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience and felt supported throughout the process. We truly appreciate your patience as well and are so glad everything came together for your new home. Thank you for choosing Pulte! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great location

Rodrigo C.
Verified HomeBuyer
February 05, 2026
Winter Garden, FL

We liked the school in our neighborhood and the home was built with reliable materials.

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the location, schools, and the quality of your new home! We appreciate you choosing Pulte! ^KH

Total Score 3

Quality 5

Trustworthiness 5

Responsiveness 5

Lied throughout the whole process

Dayton M.
Verified HomeBuyer
February 04, 2026
Winter Garden, FL

I was lied to throughout the whole process by both Pulte and my Agent. I was told i could build a pool in the backyard and then found out once construction started there was a huge 15 ft drainage easement in my backyard that i cant build anything on. No one tried to help, Pulte essentially said too bad so sad. They tried to offer a different lot but none of them would work for our model home we wanted. Also after we closed we had plumbing issues and they ignored us. They sent out the plumber with only a plunger and he plunged our toilets for 15 mins. Nothing happened and he left saying he ...

Pulte Homes responded:
Thank you for bringing this to our attention. We’re very concerned to hear about this experience and understand how upsetting it must be. The issues you’ve described regarding lot information and post-closing plumbing concerns are not what we expect for our homeowners. We’d like to escalate this for further review by our leadership team, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Great home, could have had better service

Anonymous
Verified HomeBuyer
February 03, 2026
Kissimmee, FL

I love my home, my overall experience was great had it not been for permit delays that were very unexpected and not well handled. Other than that, I have no complaints

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you love your home and that your overall experience was positive. We appreciate your patience regarding the permit delays and your comments on how that was handled, and we’ll share this feedback with the team to help improve the experience going forward. ^KH

Total Score 3

Quality 4

Trustworthiness 4

Responsiveness 3

On site team was great!

Chelsea D.
Verified HomeBuyer
February 03, 2026
Oviedo, FL

Everybody was helpful and knowledgable and did everything they could to make the process go smoothly. All noted (tiny) issues were addressed ahead of final purchase. Chris was awesome!

Pulte Homes responded:
Thank you for sharing! We’re glad to hear the team was helpful and knowledgeable, and that all items were addressed before closing. We’ll be sure to pass along your kind words to Chris, thank you for choosing Pulte! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Really great at promising, but as soon as we close they are almost ghosting us

Brandon H.
Verified HomeBuyer
February 03, 2026
Orlando, FL

I definitely would advise anyone buying with Pulte, at least the team I worked with, do NOT accept closing agreements or promises. We've been closed for a little over a month and we're still trying to make progress on most of the items that were 'promised' to be taken care of right after closing if we agreed to close on time. All of the pressure and quick responses pre-close made us think they would continue to work in our interest, but overall this has not been true. Almost immediately after I submitted a favorable review, the construction management have pushed follow-up on to the ...

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration you’ve experienced after closing and understand how disappointing it can be when expectations are not met. This is not the experience we strive to provide, and we appreciate you bringing these issues to our attention. We would like the opportunity to review your concerns more closely and help move things forward, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4

Quality 3

Trustworthiness 2

Responsiveness 2

Amazing customer service

Victor K.
Verified HomeBuyer
February 03, 2026
Orlando, FL

I really like the all process since sales with andrea up to delivery my house with Paul. They take care of all process and delivery a good an amazing house.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear the entire team—from sales through closing—was patient and thorough in guiding you through the process. We appreciate you choosing Pulte! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Danilo

Danilo d.
Verified HomeBuyer
February 03, 2026
Winter Garden, FL

Maravilhosa. Tudo dentro do combinado até agora.

Pulte Homes responded:
Ficamos muito felizes em saber disso! Obrigado por compartilhar sua experiência. Esperamos continuar atendendo às suas expectativas ao longo de todo o processo. ^KH

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Home

Daniel H.
Verified HomeBuyer
January 31, 2026
Oviedo, FL

We were very happy with the Pulte homebuying experience, until an incident that happened at the very end. We specifically selected a lot in the subdivision with a prime view of a small lake. However, just before closing our lot was landscaped with a large holly tree right in front of the lanai, significantly blocking our view of the lake from our home. Despite several pleas to both Pulte, and the homeowner's association, we were told we could not have the tree relocated, This marred what had been an excellent homebuying experience up to that point.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your homebuying journey was positive overall, but we’re truly sorry for the frustration you experienced at the end regarding the landscaping and lake view. We understand how important lot selection and views are when choosing a home, and we appreciate you bringing this to our attention. We'd like to escalate this to our leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4

Quality 5

Trustworthiness 5

Responsiveness 4

Display

Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Pulte Homes

Customer Reviews

Great buying experience

Great!

Absurdly high electric bill before moving in fully, >$800

quality of workmanship

Rotten egg smell water

Poor Quality Workmanship

Mostly good enough but some not so much

Smooth Buying Experience

Countertops are defective, all floor tyles are scratched

Good home buying experience

Easy process

Professional and Efficient

Rafael

Post closing identified construction quality

Great home buying experience

The Worst experience

Wilford Fevrier

Great location

Lied throughout the whole process

Great home, could have had better service

On site team was great!

Really great at promising, but as soon as we close they are almost ghosting us

Amazing customer service

Danilo

Pulte Home