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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 851 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

851 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Value 3.8

Responsiveness 3.7

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Lack of ownership and excellence

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2022
  • Saint Cloud, FL

The house design is beautiful. However the construction workers are somewhat sloppy, careless, and needed closer construction manager supervision. After delivery, we found so many construction errors that could have been detected and corrected prior to closing. I do not want to mention error details but the list is long. The good thing is that the post closing construction manager is on top of our requests. He has been able to correct several of the mistakes. But the saga continues… All other aspects of the buying process went very well.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

First time homeowner

  • Luis M.
  • Verified HomeBuyer
  • January 12, 2022
  • Orlando, FL

Need to follow up more to get things done

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 2

Lack of Communication

  • Jose G.
  • Verified HomeBuyer
  • November 03, 2021
  • Winter Garden, FL

Everything was great except for the fact that we have not yet received our appliances we purchased through Pulte. Also, no one has communicated when we might be getting them. We have reached out multiple times but have been ignored. This is not how this should be handled. I expected more from a large company like Pulte.

Total Score 4


Quality 4

Trustworthiness 2

Value 4

Responsiveness 2

Forever Home

  • Craig S.
  • Verified HomeBuyer
  • October 29, 2021
  • Saint Cloud, FL

Overall good experience. There are good points and not so good points with new builds as there are with established homes. Pulte is very responsive to the customer issues. Field Manager Joe took care of us and Adam is super with our warranty calls.

Total Score 4


Quality 2

Trustworthiness 4

Value 5

Responsiveness 4

Being told that something needing to get fix was the best I was going to get it.

  • Abel F.
  • Verified HomeBuyer
  • October 28, 2021
  • Saint Cloud, FL

The house had a lot of issues before closing, some of then were supposed to get fixed and they never completed them, we had to submit a second request.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Pulte Homes - Love and enjoying my new home.

  • Dixiana C.
  • Verified HomeBuyer
  • October 27, 2021
  • Saint Cloud, FL

Love and enjoying my new home.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

My Contractor Don Ali was spectacular kept me informed and met all deadlines

  • Eric R.
  • Verified HomeBuyer
  • October 27, 2021
  • Orlando, FL

The home buying experience was great - but now that I’m in my new home- huge disappointment- light fixtures have detached from ceiling and I haven’t gotten a response from Warranty people in a week— worse yet roaches were in my residence after carpet was placed- I thought issue would be resolved—- I have an infestation- probably due to a dumpster overflowing with trash next door that has been a hazard for over a month— HELP!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - Over all , it's alright, but needs to concentrate more on finishing

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Saint Cloud, FL

Over all , it's alright, but needs to concentrate more on finishing touches.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Not really one of the best builders around.

  • Alejandro C.
  • Verified HomeBuyer
  • September 14, 2021
  • Clermont, FL

Not really one of the best builders around. People on the company not really customer service focus “think more and company than customers. Field manager “tony” hreat worker and person.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Garage door

  • Jamian D.
  • Verified HomeBuyer
  • September 07, 2021
  • Clermont, FL

Are garage door was painted the wrong color I told pulte about it and nothing was done.

Total Score 4


Quality 5

Trustworthiness 3

Value 5

Responsiveness 1

Pulte Homes - Everyone that we directly worked with was great.

  • Jason F.
  • Verified HomeBuyer
  • August 12, 2021
  • Orlando, FL

Everyone that we directly worked with was great. We love our house location, style, and layout. However, I feel like for the price we paid, the quality does not match. It seems like corners were cut to put cheaper material in where just doing it right the first time would have been better. When you find beer bottles in your home during the construction process you really question who is actually building your home. I think for the price point, Pulte could have done better subcontracting trades.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Having had a Pulte home built 21 years ago, we decided to purchase

  • Richard B.
  • Verified HomeBuyer
  • June 03, 2021
  • Winter Garden, FL

Having had a Pulte home built 21 years ago, we decided to purchase another Pulte home.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Good

  • Renson R.
  • Verified HomeBuyer
  • June 02, 2021
  • Orlando, FL

My experience was good, only I lacked that at the time of showing the property in this case the model house to emphasize what the house does not bring, such as improvements, in this case, better floors, the dashboard, the metal, and wooden handrails, improved walls. I understood that the house was delivered as it was taught to us and when I received it I was disappointed that what I had seen and bought was not what they were giving me and all because the sellers were not clear at the time of showing the property.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

My foreman, Frank! He did everything that he could to ensure the home was complete. A lot things were out of his control and other concerns were not offered by Pulte such as pocket doors in tight places.

  • Henry M.
  • Verified HomeBuyer
  • May 26, 2021
  • Winter Garden, FL

This home building experience was different than my previous two. It seemed that Pulte was more concerned with meeting deadlines than making sure the homeowner was happy. We have submitted several repair request that could have been avoided if the closing date wasn't the number one priority. Overall we are happy to be in our home but extremely dissatisfied with the process.

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Pulte Homes - Pulte quality and finish is very lacking .

  • Bhishma R.
  • Verified HomeBuyer
  • March 03, 2021
  • Saint Cloud, FL

Pulte quality and finish is very lacking . Internal finishes not great . Brickwork on driveways and porches are like armature brick layers . Painting & drywall could really use a more neat finishers . Overall I will rate the home @6out of 10 .

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Not completing the work and finishing out drywall and finishes completely

  • Colin S.
  • Verified HomeBuyer
  • January 26, 2021
  • Oakland, FL

I wish they would not rush closing and complete homes on time fully. Many items left unfinished and rushed through

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Pulte Homes - overall was a good 3xperience, had to pay a ridiculous amount

  • Andres B.
  • Verified HomeBuyer
  • January 13, 2021
  • Saint Cloud, FL

overall was a good 3xperience, had to pay a ridiculous amount of money to postpone my closing due to contingency home contract fall apart, also the workmanship is not as good as other builders at least on the finishes and some structural, responsiveness to the issues I have is not good, still have issues and warranty request was put over a month now and nothing done

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 3

Pulte Homes - You are able to design your home with features you desire.

  • Willa W.
  • Verified HomeBuyer
  • November 10, 2020
  • Saint Cloud, FL

You are able to design your home with features you desire.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pulte Homes - Received a brand new home that doesn't look new at all.

  • Juan A.
  • Verified HomeBuyer
  • April 21, 2020
  • Orlando, FL

Received a brand new home that doesn't look new at all. A lot of details missing, on top of a terrible paint job on both the inside and outside of the house. Entrance to the house was never pressure washed by the time we close on the property and lets not even talk about the terrible cleaning job both inside and outside the house. Truly disappointed, and already to late!

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Pulte House

  • Anonymous
  • Verified HomeBuyer
  • January 15, 2020
  • Orlando, FL

Quality of workmanship is mediocre. I had a contractor come to repaint the walls to my colors. At that time they found that some of the walls were not straight and had a slight bow in them. There were some other issues that were pulled out by independent survey team that found various other issues as well, most of these were addressed by the Pulte team and fixed very quickly.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Pulte Homes - The paint used is way to cheap for what you pay for.

  • Paul M.
  • Verified HomeBuyer
  • December 19, 2019
  • Saint Cloud, FL

The paint used is way to cheap for what you pay for. You can just look at the wall the wrong way and it marks up. There should be an upgrade on the paint.

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Quality of workmanship & materials

  • Ambrose A.
  • Verified HomeBuyer
  • December 18, 2019
  • Saint Cloud, FL

Even though we like the quality of workmanship in our home, the closeness to the airport should have been taken into consideration. Indoor airplane noise is bad for one's health. I believe simple things should have be done in the home to minimize/reduce this noise. I would like to know what can be done to this end. You don't want to be in bed and hear loud plane noiwe landing or taking off. How does one enjoy the courtyard? In addition, it does take a while for a technician to respond to issues and when scheduled, some do not show up.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Slow warranty response

  • Charles H.
  • Verified HomeBuyer
  • September 19, 2019
  • Longwood, FL

Overall, we are very pleased with the home and its quality. Sales and construction process went very smoothly, however some warranty work has been slow to respond for repairs.

Pulte Homes responded:
Hi Charles! We are glad to hear you had a great experience overall. If you have outstanding repairs, please email socialcare@pultegroup.com and our team will look into the situation. ^Abby

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Good experience and value

  • Gaylen H.
  • Verified HomeBuyer
  • August 28, 2019
  • Saint Cloud, FL

Very good experience from the start. Very friendly people to work with. Closed on June 14 and waiting on a couple of punch list items. Could be more responsive in this area. Overall a very positive experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Pretty Good

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2019
  • Longwood, FL

Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4