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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Read all 904 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Orlando Area

904 Reviews in Orlando Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Orlando Area

View Homes

Customer Reviews

Pulte Homes - You see what you got!

  • Steve H.
  • Verified HomeBuyer
  • January 23, 2022
  • Saint Cloud, FL

You see what you got!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lack of ownership and excellence

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2022
  • Saint Cloud, FL

The house design is beautiful. However the construction workers are somewhat sloppy, careless, and needed closer construction manager supervision. After delivery, we found so many construction errors that could have been detected and corrected prior to closing. I do not want to mention error details but the list is long. The good thing is that the post closing construction manager is on top of our requests. He has been able to correct several of the mistakes. But the saga continues… All other aspects of the buying process went very well.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte Homes - My opinion of Pulte is definitely lower after this experience.

  • Judson O.
  • Verified HomeBuyer
  • January 19, 2022
  • Clermont, FL

My opinion of Pulte is definitely lower after this experience. So much of the work was such poor quality workmanship. I’ve had clients build with nearly every builder but this was my first experience w Pulte. We were delayed a week on closing and there was really still so much more to be done. We’ve been working through things with warranty and they’re slowly handling things but a nice completed home definitely would have been preferred. Unfortunately, we didn’t have time to wait and had to move in.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Slow turnaround

  • Wanda O.
  • Verified HomeBuyer
  • January 19, 2022
  • Saint Cloud, FL

Slow turnaround for many homes unfinished areas

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

The home was delivered to me very dirty, windows improperly installed. The tracks of the sliding glass doors were so filthy, it took me six hours to clean. The frame of one slider was bent and still is bent.

  • Carolyn C.
  • Verified HomeBuyer
  • January 14, 2022
  • Clermont, FL

Check everything and make them properly clean the property. A new home should not be turned over to the buyer in bad condition.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

First time homeowner

  • Luis M.
  • Verified HomeBuyer
  • January 12, 2022
  • Orlando, FL

Need to follow up more to get things done

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Pulte Homes - Seller person it was asome, all the process was kind the stressfull

  • Jhon A.
  • Verified HomeBuyer
  • January 12, 2022
  • Saint Cloud, FL

Seller person it was asome, all the process was kind the stressfull but it is what it is im very gratefull of Pulte Team

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lower Quality and Attention to Detail

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Orlando, FL

There was a general lack of attention to detail in the quality of the houses that resulted in more warranty claims than I expected.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - don't use their mortgage company and make sure you have a good

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Clermont, FL

don't use their mortgage company and make sure you have a good realtor that keeps on top of everything

Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 4

Construcción time and land

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Clermont, FL

Wait time on construction was not as told and they did not properly explained the type of land being purchased as it was flat and at the end was a huge slope in back. The construction inside home are all uneven: walls are not straight, outlets are not in lined and some forced in. Missing pieces from carpet to floor tiles. Overall cost of home does not give you the value in material not construction.House was not completely finished upon closing. They just care about the money.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Pulte Homes - From the beginning to the end.

  • Troy C.
  • Verified HomeBuyer
  • January 12, 2022
  • Lake Mary, FL

From the beginning to the end. We did not have a good experience with Pulte homes. Very very disappointing. So much misinformation and miscommunication. Pulte made promises on things that did not occur. For such a prestige’s home. Pulte did not stand up to their name. Poor quality in workmanship. Poor customer service. So many things still not fixed. Everything was rushed to build the homes. Other homeowners feel the same way.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Great Builder

  • Benjamin C.
  • Verified HomeBuyer
  • January 12, 2022
  • Saint Cloud, FL

Great building company. Pulte really delivered a quality home when others could not.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professionalism

  • Sheldon G.
  • Verified HomeBuyer
  • January 12, 2022
  • Saint Cloud, FL

The variety of build is very satisfying.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Make sure you inspect your new house very carefully.

  • Miguel C.
  • Verified HomeBuyer
  • January 04, 2022
  • Orlando, FL

Make sure you inspect your new house very carefully. A lot of small details left behind.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Pulte Homes - My overall experience was great do far.

  • Nilka M.
  • Verified HomeBuyer
  • December 10, 2021
  • Orlando, FL

My overall experience was great do far.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

To my personal opinion nothing stood out.

  • Angel M.
  • Verified HomeBuyer
  • December 03, 2021
  • Clermont, FL

This builder is all about craftsmanship, but is NOT, be aware of details and installation procedures.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - I am Happy with my house purchase.

  • Gudrun J.
  • Verified HomeBuyer
  • November 30, 2021
  • Orlando, FL

I am Happy with my house purchase. I was the first to move in. Its a little diferent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues

  • Linda L.
  • Verified HomeBuyer
  • November 30, 2021
  • Oviedo, FL

Fine details and finishes needs lots of improvement. For the price you paid, the finishing on the house was poorly done. Makes you worry about things underneath the surface that is not visible to the eye.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes - Excellent customer service throughout the entire buying process!

  • Paul L.
  • Verified HomeBuyer
  • November 26, 2021
  • Orlando, FL

Excellent customer service throughout the entire buying process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Quality of workmanship & materials:We are really happy my wife

  • Marco R.
  • Verified HomeBuyer
  • November 23, 2021
  • Orlando, FL

Quality of workmanship & materials: We are really happy my wife and me. We are just waiting Adam fix some things in our home like the ventilation panel garage and other few things Adam already know.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy to have home

  • Shahab H.
  • Verified HomeBuyer
  • November 23, 2021
  • Orlando, FL

I have to say it was a great experience from the start. Due to the pandemic we could not visit the location so everything was done online or via phone call. We just closed on the property and happy to say that all went smooth!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte office staff were responsible for an awful and completely

  • Shakeda H.
  • Verified HomeBuyer
  • November 23, 2021
  • Clermont, FL

Pulte office staff were responsible for an awful and completely unreasonable buying experience. If not for the value and location of the home I would have chosen to go with another company.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Great team to work with

  • Roshi L.
  • Verified HomeBuyer
  • November 23, 2021
  • Saint Cloud, FL

Great team to work with. Responsive contractors, great sales team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great sales experience

  • Rodrigo R.
  • Verified HomeBuyer
  • November 23, 2021
  • Winter Garden, FL

The sales and field teams from Pulte are great. They always answered my questions very quickly. The remote closing experience was also good and they were able to fix small things around the house after the closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - - Relatively high price- Low-to-medium quality- Countless mistakes/issues,

  • Ding N.
  • Verified HomeBuyer
  • November 23, 2021
  • Orlando, FL

- Relatively high price - Low-to-medium quality - Countless mistakes/issues, big or small - Lots of delays (both material and labor) and lack of coordination - Poorly maintained construction site * Trash, food debris and alcohol containers inside the construction site * No proper isolation between completed site and under construction site - Lack of prompt response when questions or issues come up both during the construction and shortly after to resolve leftover items - They don't seem to take your concerns seriously until you make it a big deal by contacting your sales consultant in the ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1