Pulte Homes Reviews in Orlando, FL

I will never do business with Pulte again. The Company only cares about the bottom line and they know that once they’ve got you in a contract they have the upper hand, so they will take advantage of that. If you’re considering buying a new home, stay away from Pulte. There are plenty of other builders who will offer you the same warranty they do, but they will treat you like a customer, not prey.

Have had issues since we moved in and have been waiting for our broken toilets to be fixed for 2 months (all 5 of them) with the bare minimum being done and no resolution

The build quality and finish is below expectations. I never expected this from pulte and will not recommend friends to buy a home built by them. A new home doesn’t look new it looks like construction team was tried to complete this project asap.

A lot of things pasted inspection in my house and was not complete. My refrigerator is damage. I still don’t have my light fixtures. No head on my pipe out back. Door installed incorrectly and still not fixed. Touch up paint do not match on the outside. I really expected better.

With Pulte, I never felt like a valued customer. The construction was several months delayed which made the home several ten thousand dollars more expensive. But, of course, they found reasons why everything was delayed. However, no one could explain why only my home was delayed and not the others on the same street. However, eventually, Pulte named the house completed. However, Pulte seems to have its own definition of 'quality.' Skewed walls, missing paint everywhere, defective cabinets, defective mirrors, nails coming out of doorframes, broken pavers, and farmland as yards, to name just a few. So yes, there is a house. But there is a lot of work necessary to finish it. ... More

Very bad post construction

Not what I expected. difficult closing process, very messy final walkthrough and a ton of ending issues.

We did a walkthrough of the house even though it was not complete. The house was far from complete; we came up with 4 pages of items to be fixed. Not minor issues but major ones. We flew from NJ to FL to be disappointed with the house. Construction manager kept giving excuses as to why it was not complete.

Increase in the value of the property overnight, even with our verbal acceptance the day before, we were forced to accept the new price. Lack of support at closing when the appraisal established a lower value than the contracted value. Delay in responding to warranty calls, and always directing us to resolve directly with the manufacturers, not giving us any support with this. No action by the construction company to solve the problem that everyone in the condominium is facing with high water bills.

Pulte was not good on communicating throughout home building process. Although there were issues with delivery of items. Delays or missing items were never recieved. Because of the delays i had additional unexpected costs.

It was a long and painful experience. The last part of the completion was awful to say the least. We didn't like the way we were treated by some members of the construction team.

I am giving overall 2 start just because of the customer manager (Brandy)quick response. Worst experience for the rest all.

You’ll be pressed to rate your experience however you should give a realistic score as the craftsmanship and follow through is sub par

Slow turnaround for many homes unfinished areas

Check everything and make them properly clean the property. A new home should not be turned over to the buyer in bad condition.

- Relatively high price - Low-to-medium quality - Countless mistakes/issues, big or small - Lots of delays (both material and labor) and lack of coordination - Poorly maintained construction site * Trash, food debris and alcohol containers inside the construction site * No proper isolation between completed site and under construction site - Lack of prompt response when questions or issues come up both during the construction and shortly after to resolve leftover items - They don't seem to take your concerns seriously until you make it a big deal by contacting your sales consultant in the sales office (when all the visitors can see/hear) - Poor selection of the pool builder as you can only use that company if you want to build the pool along with the house ... More

I have very bad experience with Pulte . Before closing 3 days , we walk through house and we founded so many things which are not properly installed . At the day of closing , we walk again and we founded 20+ things which Pulte did not resolved till that day . THEY PROMISED TO US EVERYTHING WILL BE DONE . We make the agreement, after closing 15 days PULTE should complete the list . Today , 6 weeks after closing list is not completed, and they are apologizing all the time , with excuses and sorry for inconvenience. I can prove all calls which I made to PULTE TEAM ( more than 50 ) , emails ( more than 50) text messages ( over 50 ) and of course agreement which PULTE signed with me regarding all 20+ issues will be done 15 days after closing. Again 6 weeks after closing they didn’t complete the list. ... More

This is my second home purchase with Pulte and almost might be my last. It was a true headache from the beginning with the sales center and lack or attention to detail and communication. The saving grace was the field managers who actually communicated very well and helped along the way. If I was to purchase again and saw the same sales team I dealt with I would leave. To obtain any updates from them was like pulling teeth. Even the local main office was also terrible at communicating. Due to covid we had supply issues but my home started after homes that had been purchased after me because the sales rep forgot to submit everything on time. ... More

Pulte Homes has had a good reputation, but unfortunately I am very disappointed in the entire buying/building process. 1. Pulte sales told me the property is not in a flood zoom but actually it is. Two weeks before the closing I was told a flood insurance is required because it is in a flood zoom. 2. The house was built with three car garages but with a narrowed drive way only allowing to access two. This is due a special county regulation about the drive way width, which Pulte does not tell buyers until the house is built. 3. Dry walls were soaked with water due to opened windows on rainy construction days. Pulte refused to replace dry walls since they already dried when examined. 4. After we moved in, workers are still using my outdoors outlets. Most of the time it triggered the circuit breaker due to overloading residential circuit which is not designed for industrial uses. There are clear signs showing private residency and camera monitoring in the front yard but this never works. Worker stealing power was caught on video. I don't think you will publish this review but I hope at least Pulte Home higher management can see it and gives me a call or shoot me an email. I can send you all pictures and video for details. ... More

Overpriced, way over to the appraisal report price, and not even a chance for negotiations

I can’t think of anything good to say about this experience, other than the leasing agent was friendly and helpful. It went downhill after that.

Terrible issues on day one

Make sure the mortgage lender, field manager and closing agent are in communication. Ours was a case of poor communication. Spend hours during walk through to make sure the faucets and electrical components work; check proper installation of sliding doors; run sprinklers, check sewage pipes are intact otherwise sewage will flow out on the lawn. Check if tiles especially the backsplashes are properly laid out. Ours was sticking out from the wall and could not be fixed other than breaking the wall. Double check closing documents especially if you paid some items ahead of closing because it gets included again in the closing cost. Don’t wait until you move into the house and find a lot of things not done right. Allow days to get things fixed before signing closing documents otherwise you’ll be unhappy when you find out a lot of things have not been done properly and you have to keep requesting for work orders. Garage floor and sliding doors and windows should be clean when you move in; check closely for glass scratches; check pavers for dry wall stains and cracks. Pulte needs to evaluate workmanship of their contractors as well as the quality of materials they use which are of cheap quality. When you move into a new house, it should be new and of good quality. We moved into the new house and instead of being excited we found ourselves so stressed out getting things fixed. From our perspective, Pulte failed its quality control responsibility. ... More

I would buy from the sales rep 100 times over and the the site manger is great too. Warranty team is poor, talk a great game but poor delivery.

We do not have any issues with our sales consultant. The issue is in the quality of the materials used and the workmanship. We are also having a difficult time in getting Pulte to respond to repairs that are required. I would recommend that you tour a completed home prior to committing and do not use the models as your guide for materials and workmanship.