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- Pulte Homes
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- Orlando, FL
Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 915 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
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Customer Reviews
Was on top of building and Managers available at site
- Eddie C.
- Verified HomeBuyer
- June 29, 2021
- Orlando, FL
Reliable, truthfulness, informative. no pains on material purchasing, delivered expected product. Outstanding from beginning to closure process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Service
- Nilda M.
- Verified HomeBuyer
- June 29, 2021
- Saint Cloud, FL
How well they took care of all our issues
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Wes Toombs and Dale were both wonderful- couldn’t haven done
- Alexander F.
- Verified HomeBuyer
- June 29, 2021
- Orlando, FL
Wes Toombs and Dale were both wonderful- couldn’t haven done it without their help- thank you both for all the hard work and support!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Contacting the office and emailing the person and not getting
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Orlando, FL
Contacting the office and emailing the person and not getting reply. On a almost 3 weeks long issue
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Pulte Homes - Great home.
- Matt M.
- Verified HomeBuyer
- June 29, 2021
- Orlando, FL
Great home. We are happy here
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Pulte Homes - We had major delays and the communication related to the delays
- Jeffery H.
- Verified HomeBuyer
- June 29, 2021
- Orlando, FL
We had major delays and the communication related to the delays and schedule were always a issue.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Field Manager & Warranty Representative
- Matthew B.
- Verified HomeBuyer
- June 29, 2021
- Winter Garden, FL
Our Field Manager was very responsive & answered all of our questions. Our Warranty manager, has been exceptional in answering questions & being clear & concise about the warranty terms.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Having had a Pulte home built 21 years ago, we decided to purchase
- Richard B.
- Verified HomeBuyer
- June 03, 2021
- Winter Garden, FL
Having had a Pulte home built 21 years ago, we decided to purchase another Pulte home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Pulte Homes - Pulte Homes will not make improvements requested by the customer;
- W. N.
- Verified HomeBuyer
- June 03, 2021
- Orlando, FL
Pulte Homes will not make improvements requested by the customer; such as satin or semi-gloss paint instead of flat paint in the garage and bathrooms, concrete instead of plastic water trays for exterior downspouts, white instead of black lanai ceiling light fixtures, or the installation of a wine cooler.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Good
- Renson R.
- Verified HomeBuyer
- June 02, 2021
- Orlando, FL
My experience was good, only I lacked that at the time of showing the property in this case the model house to emphasize what the house does not bring, such as improvements, in this case, better floors, the dashboard, the metal, and wooden handrails, improved walls. I understood that the house was delivered as it was taught to us and when I received it I was disappointed that what I had seen and bought was not what they were giving me and all because the sellers were not clear at the time of showing the property.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
High price home, low quality finishes
- Marco B.
- Verified HomeBuyer
- May 28, 2021
- Orlando, FL
Wondering if they are doing quality control, kitchen cabinets have a lot of dents, tears and almost no door handle are straight! Cabinets installed in the wrong direction, holes made on the bottom of the cabinet and when reported, poorly patched it and made new holes thinking this is acceptable! Mirror in bathrooms looks used and have chips! Wood stairs have visible nails everywhere and some coming out and cutting your feet! Spindles are not properly fixed, promising date for completion, nobody shows up or call and then no follow up are made, and answer to messages or emails look optional, I ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
My foreman, Frank! He did everything that he could to ensure the home was complete. A lot things were out of his control and other concerns were not offered by Pulte such as pocket doors in tight places.
- Henry M.
- Verified HomeBuyer
- May 26, 2021
- Winter Garden, FL
This home building experience was different than my previous two. It seemed that Pulte was more concerned with meeting deadlines than making sure the homeowner was happy. We have submitted several repair request that could have been avoided if the closing date wasn't the number one priority. Overall we are happy to be in our home but extremely dissatisfied with the process.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Pulte Homes - Very professional in all areaOf of the process
- Jimmy S.
- Verified HomeBuyer
- May 26, 2021
- Saint Cloud, FL
Very professional in all area Of of the process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Painless process
- Rudy P.
- Verified HomeBuyer
- May 19, 2021
- Saint Cloud, FL
Beautiful dream home came out the way we planned it & wanted it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pulte is the best builder in the US!
- Leonardo C.
- Verified HomeBuyer
- May 19, 2021
- Orlando, FL
Pulte is the best builder in the US!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Everything was great
- Maria S.
- Verified HomeBuyer
- May 19, 2021
- Orlando, FL
Everything was great with everyone I dealt with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The construction manager was very responsive to any issues or concerns that we had!!! He really made things a lot easier for us!! Thanks Joe!
- Franklyn R.
- Verified HomeBuyer
- May 12, 2021
- Saint Cloud, FL
Pulte Homeservices are great, I mean the quality of the home are excellent and if you are lucky enough you will be working with Joe, he is the best part of the whole entire house experience. He was there when we need him and answered any questions about any concerns that we might have, he really made our experience easier and worthy!!! If I had to build another home I wish that we had the same luck of working with someone like him, someone that makes every effort to make sure that we were satisfied and happy!!! Thanks Joe!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Worst Home Buying Experience Ever
- Candace B.
- Verified HomeBuyer
- May 12, 2021
- Orlando, FL
I can’t think of anything good to say about this experience, other than the leasing agent was friendly and helpful. It went downhill after that.
Pulte Homes responded:
We hate hearing that you had such a negative experience. If there is anything we can help address or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Pulte Homes - reliability and responsibility with delivery time
- Andri C.
- Verified HomeBuyer
- April 15, 2021
- Saint Cloud, FL
reliability and responsibility with delivery time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great job it was a pleasure using your services .
- Franklin S.
- Verified HomeBuyer
- April 15, 2021
- Saint Cloud, FL
Great job it was a pleasure using your services .
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Total Honesty
- Ronald B.
- Verified HomeBuyer
- April 09, 2021
- Winter Garden, FL
There was no “guess work” involved in our House Building experience. The Builders like Frank at Lakeview Persevere, kept us informed every step of the way and after the home was completed, Frank would check up on my family to ensure we were enjoying our new home! Thank you Pulty Builders!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
good quality in the trades that build the house
- Flaviane V.
- Verified HomeBuyer
- April 08, 2021
- Saint Cloud, FL
beautiful layouts, great quality in construction
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Carly, the Sales Rep, Lisa, the Studio Rep, and Frank, the Field Manager, were the best!!! Everytime we reached out to them the ALWAYS went the extra mile to help, answer, and follow-up with any concerns we had with our home and were always prompt.
- George C.
- Verified HomeBuyer
- April 08, 2021
- Winter Garden, FL
The guidance, patience, and attentiveness in making the entire home-buying process a painless, non-pressure, & satisfying one to remain in our memory forever.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Worst production build experience.
- Anonymous
- Verified HomeBuyer
- April 08, 2021
- Oakland, FL
Worst production build experience.
Pulte Homes responded:
We are so disappointed to hear that you had a bad experience building your new home with us. If there is any additional information you would like to provide or any issues we can help address, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Great attitude from sales people and construction managers.
- Anonymous
- Verified HomeBuyer
- March 16, 2021
- Orlando, FL
Great attitude from sales people and construction managers. Very friendly and attentive as well.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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