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- Orlando, FL
Pulte Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Pulte Homes.
Read all 904 verified reviews from homeowners that built a new home with Pulte Homes in the Orlando area. Orlando homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Orlando Area
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Customer Reviews
Wonderful Quality and Value
- Jeffrey F.
- Verified HomeBuyer
- September 08, 2020
- Oakland, FL
My Pulte home is exact;y what we were looking for and we could not be happier with the quality we received for the price we paid.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Experience Overall
- John L.
- Verified HomeBuyer
- September 08, 2020
- Oakland, FL
Sales and Warranty Personnel have been fantastic to work with!
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Above average but lacking.
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Oakland, FL
Quality of workmanship: no major issues but is lacking in attention to detail. Drops of paint and drywall mud on the flooring throughout the home, and in the showers. Trustworthiness: overall a pleasure to work with, the sales department was very helpful and informative. During a warranty repair where the bottom of a sliding closet door was falling apart it was found that all of the sliding closet doors were having the same issue. When the repairman called the building manager to report what we had found the building manager seemed annoyed that he was calling her while standing in front of ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great, and honest experience in buying. Opposite after moving in from warranty
- Richard N.
- Verified HomeBuyer
- September 08, 2020
- Oakland, FL
I would buy from the sales rep 100 times over and the the site manger is great too. Warranty team is poor, talk a great game but poor delivery.
Pulte Homes responded:
While we are happy to hear that you had a good experience with our sales team and your site manager, we are disappointed that our warranty team has not provided excellent service. We would like to help and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Pulte Homes - Very helpful
- Derek T.
- Verified HomeBuyer
- September 08, 2020
- Oakland, FL
Very helpful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall a very nice experience
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Winter Garden, FL
Thank you for building my new home. I’m slowly getting unpacked. The builder team is very nice and good about communications. They will do whatever they can as quickly as they can if you have requests or concerns. The contractors work could be done a bit better for the price paid.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Neat and Clean Work
- Pervaiz K.
- Verified HomeBuyer
- September 08, 2020
- Orlando, FL
They have Great TEAM who did the entire home building very interesting step by step process with me we love that so if there is something we didn’t like it we could change it, thanks to everyone in Pulte
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good !
- Mai N.
- Verified HomeBuyer
- September 08, 2020
- Orlando, FL
Builder is very responsive to our concerns!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Extremely negligent when supervising their trades or workers.
- Hugo D.
- Verified HomeBuyer
- September 01, 2020
- Saint Cloud, FL
Extremely negligent when supervising their trades or workers. You buy a new home, to start fixing all the messes, mistakes, and wrongdoings for at least the first two months after you move in. It is outrageous...
Pulte Homes responded:
We are so disappointed to hear that you are struggling with unresolved concerns with your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with you address and contact information. Thank you. ^AS
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Workmanship
- Johanna C.
- Verified HomeBuyer
- August 25, 2020
- Saint Cloud, FL
We still have issues reaching out to the people that were supposed to complete The work at our home we were promised a prompt response to resolve this issues such As the a/c Not reaching master bedroom, garage door interior not completed, exterior wall stucco has a whole that may allow critters to enter the structure, there was a door delivered right before closing that was not painted completely, etc... it is unfortunate to have to leave such a bad review to a very prestigious company we feel deceived and tricked as one of the project managers assured us that this issues would be resolved ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
If there is zero star I’ll give zero for almost everything. Courteous and sweet when they want to sell it but no response when you have issues and in less then a month many issues.
- Binita P.
- Verified HomeBuyer
- August 25, 2020
- Orlando, FL
Please don’t buy pulte homes, one of the worst company when it comes to quality.
Pulte Homes responded:
We hate hearing that you are unhappy with the quality of your new home. We would be happy to look into your concerns if you could please email a brief summary to customersupport@pultegroup.com along with your address and contact information. Thank you for taking the time to leave a review. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Quality products with professional and courteous people.
- Susan B.
- Verified HomeBuyer
- August 25, 2020
- Winter Springs, FL
Pulte Homes takes pride in delivering a product that homebuyers can be proud to own with the latest in technology,
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Expensive but with good quality
- Paulo N.
- Verified HomeBuyer
- August 19, 2020
- Kissimmee, FL
Expensive but with good quality
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Andres G.
- Verified HomeBuyer
- August 16, 2020
- Orlando, FL
Good company and good people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall
- Anonymous
- Verified HomeBuyer
- August 12, 2020
- Saint Cloud, FL
The builder promised everything would be clean and ready to go when I moved in. I had to call back after my move in date to have everything cleaned. They did not have my keys at the signing. There are gaps letting bugs in under my exterior doors. Warranty company told me to have the brand new house fumigated for bus because they were “already there when I moved in” even though they claimed they fumigated before I moved in and they were suppose to clean before I moved in.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Great Quality and Price
- Ricardo B.
- Verified HomeBuyer
- July 29, 2020
- Winter Springs, FL
Awesome price for the quality, area and home size! We looked for more then a year and Pulte workmanship, materials , home size and price had surpassed everything we had seen out there. Easy process and closed on time!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Inspección
- Carlos S.
- Verified HomeBuyer
- July 23, 2020
- Orlando, FL
everything perfect .. the only thing is that they should be more detailed at the time of the inspections, the truth is that there are many details that should not be seen. for example: the toilet is not placed straight with respect to the wall, the wall when going up the stairs has too many details the driwell has many imperfections. the floor of the second floor already sounds and I have only one month of moving. I have a piece that sticks from above .. the air grills have paint, another one is peeled. I have a loose toilet. among other. I think they are things that could be improved if they ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Disappointed
- Dwayne C.
- Verified HomeBuyer
- July 22, 2020
- Longwood, FL
We are disappointed with the quality of some of the work done on our home. One thing was said before we closed, but when we had issues to address with the quality of work, we were told that’s not covered under your warranty. I would think Pulte wouldn’t want to continue hiring contractors that didn’t do their best work or at least Pulte would correct the problem. I was told I could hire someone to fix it. I made a large investment and expected better work and customer service from a builder. In addition, Pulte Mortgage was a complete nightmare for our buying experience. Poor communication ...
Pulte Homes responded:
We are so sorry to hear that you had a disappointing experience and are not receiving excellent service regarding your outstanding concerns. We would like to help and would appreciate if you could please email your full name and address to customersupport@pultegroup.com so our team can look into the situation. Thank you. ^AS
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
New Home Lot 168
- Iris D.
- Verified HomeBuyer
- July 22, 2020
- Saint Cloud, FL
Our home was priced much lower than the same house in Lakeshore. Neighborhood is friendly. Staff is friendly, accessible and professional. HOA takes exceedingly long to respond to an architectural request. I am on week #5. No email or call, simply an acknowledgement of receipt email.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Exemplary build quality
- Nicole M.
- Verified HomeBuyer
- July 21, 2020
- Longwood, FL
Seamless process, exceptional customer service, and workmanship and quality that sets Pulte apart from every other builder. This was my first Pulte home, but will certainly not be my last.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a great experience
- Gregory D.
- Verified HomeBuyer
- July 21, 2020
- Orlando, FL
We do not have any issues with our sales consultant. The issue is in the quality of the materials used and the workmanship. We are also having a difficult time in getting Pulte to respond to repairs that are required. I would recommend that you tour a completed home prior to committing and do not use the models as your guide for materials and workmanship.
Pulte Homes responded:
We are disappointed to hear that you did not have an excellent experience and have unresolved concerns with your new home. We would be happy to assist and would appreciate if you could please send your full name and address to customersupport@pultegroup.com. Thank you. ^AS
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Love it here!
- Spencer H.
- Verified HomeBuyer
- July 14, 2020
- Orlando, FL
We are very happy with our purchase in Somerset Crossing! The home is built well and the team has been extremely responsive. Beautiful neighborhood and great neighbors! Happy to call this home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - everything is fine thanks
- Leonora G.
- Verified HomeBuyer
- July 14, 2020
- Saint Cloud, FL
everything is fine thanks
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing home built by a great professional crue
- Jorge V.
- Verified HomeBuyer
- July 14, 2020
- Orlando, FL
I have bought a Pulte Group home before and by far this was the best experience, even when the others were also very good. From the sales person to the design team to builder to warranty department every single person involved has been excellent and very courteous even during very trying times. I would definitely buy from PULTE again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Berenice Q.
- Verified HomeBuyer
- July 14, 2020
- Orlando, FL
Starting with our sales Representative all people involved in our purchasing process took the time to explain every detail, they worked aorund our needs and we can say that we now live in a home we really love and enjoy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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