Pulte Homes responded:
We are so sorry to hear that you had a negative experience working with our team. If there is any additional feedback you would like to provide or any unresolved concerns we can assist with, please feel free to email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

The most ridiculous builder ever.

Anonymous
Verified HomeBuyer
September 14, 2020
Oviedo, FL

We were told that we should pick Pulte Title to do the closing because being part of the parent company the things go much more smoothly. Lie. Total lie. Our final walkthrough was scheduled after the closing and the keys to the house were not given to us for two full days after the closing. And then when we needed repairs done, we simply did not get any response for weeks, and got service only after we escalated the matters to senior management.

Pulte Homes responded:
We are so sorry to hear that you have had a negative experience and are dealing with unresolved concerns. We would like to escalate your concerns and would appreciate if you could send us a brief summary of your concerns along with your address and contact information to customersupport@pultegroup.com. Thank you. ^AS

Total Score 1

Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

If there is zero star I’ll give zero for almost everything. Courteous and sweet when they want to sell it but no response when you have issues and in less then a month many issues.

Binita P.
Verified HomeBuyer
August 25, 2020
Orlando, FL

Please don’t buy pulte homes, one of the worst company when it comes to quality.

Pulte Homes responded:
We hate hearing that you are unhappy with the quality of your new home. We would be happy to look into your concerns if you could please email a brief summary to customersupport@pultegroup.com along with your address and contact information. Thank you for taking the time to leave a review. ^AS

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed

Shahid E.
Verified HomeBuyer
June 28, 2020
Orlando, FL

Extremely poor quality for the money you paid. Nowhere close to be a quality builder. Poor response to our grievances.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with your home and are having a frustrating time getting your issues addressed. We would like to help and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you for leaving a review. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nightmare

Omayra H.
Verified HomeBuyer
June 24, 2020
Orlando, FL

Buying a home from Pulte has been a nightmare. Since the loan process in which the mortgage people where very rude and incompetent all the time to the builder with the completion of the home. Not only the list of things to fix before closing was not done by closing date as promised but it’s been more than a month and half since my closing and I am still fighting with them back and forth to get everything fixed and done. I do not believe that this house is anywhere close the sale price. The only reason why I closed on the home was to not lose my deposit of $20k. I read all the reviews before ...

Pulte Homes responded:
We are so disappointed to hear that you had a frustrating experience and are left with unresolved concerns with your new home. We would be happy to assist if you could please email customersupport@pultegroup.com so our team can look into the situation. Thank you. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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Pulte Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Pulte Homes.

Pulte Homes

Customer Reviews

Lack of knowledge of work

The most ridiculous builder ever.

If there is zero star I’ll give zero for almost everything. Courteous and sweet when they want to sell it but no response when you have issues and in less then a month many issues.

Disappointed

Nightmare