Pulte Homes Reviews in Punta Gorda, FL

Working with Pulte Mortgage was an excellent experience. However, we were building this home from a different state and the building manager was not as responsive as we would have liked. It was local friends who were able to take pictures and keep us up to date. Communication with the onsite people could be improved.

The Pulte experience overall was really wonderful. As a first time homebuyer I felt every single person I interacted with that works for Pulte was patience and answered all of my questions and really supported my experience. The area where I felt could use some improvement is the workmanship on small details. To be fair we purchased a home through a pandemic but the home was turned over to us with a lot of small details that were not done well or done incorrectly and as stated we purchased our first home and expected something closer to being done “perfectly.” They will come back to fix these little things which I am so happy about. I would still recommend Pulte to all my friends and family. ... More

Customer centric. Flexible. Teamwork. Efficient.

I would like to say to others that are new buyers, remember that you are buying a new house and there will be issues to deal with such as paint touch ups-replacing a piece of tile. But what ever it is, Pulte Homes will be there to make it right. Bottom line, Pulte Homes are the best builder in southwest Florida.

Great design lots of options.

First, I want to say that Tyler, the sales person we worked with at Pulte, is amazing! He represents Pulte very well and should be commended for all of the work he does. Even though he works for Pulte, he also does right by the home buyer, which was greatly appreciated. He was extremely helpful from the minute we met him and was always willing to answer our questions, send us pictures and help mitigate any concerns we had throughout the build. I also want to say that the mortage process was very easy and working with the Pulte Mortgage Team made things work seamlessly. As far as the workmanship, there have been several issues that could have been completely avoided had there been better oversight during the build. Because of the pandemic, there have been challenges with delays in materials and a shortage of skilled workers, which I completely understand, but there was very little supervision of the various tradesmen throughout the build. From initially putting the wrong trusses on the house to realizing that most of our impact glass windows have scratches in them but only after they were installed, led to an initial unnecessary delay and items having to be repaired after closing through the warranty department. With regards to Pulte’s warranty department, Matt, who we have been working with, has been amazing and has been making sure that all of the items needing repaired have either already been done or are currently scheduled to be completed and we only closed a month and a half ago. I do want to say that if we had to choose again to build with Pulte or another builder, I still would choose Pulte. We know that building a new home during a pandemic has come with many challenges for all builders and Pulte is no exception. We absolutely love our new home and would recommend building with Pulte to anyone. ... More

We loved how well the Construction Manager Blake Barnes and Salesperson Yvonne Yocum kept us in the loop and were responsive to questions. Both were amazing!

I expected building a new home to be very complicated and frustrating. Pulte, however, walked us through everything so easily! Even though we were out of state, I always felt I could reach out with any questions or concerns I had. I love the quality of my new home and haven’t had any problems bigger than minor, easy to fix, flaws. I highly recommend Pulte to everyone I talk to about my experience.

house is great! the pre and post construction customer service has been outstanding!

Great experience

During our pre-drywall walk through our builder said, "This is a happy house." and it has continued to be. Sure there are a couple of things that still need to be addressed but I have never worked on a project that was perfect. We are very happy with the quality of the construction and the changes to the basic plan we selected. Our neighbors are complimentary and often wishing they had done the same. Now we are in the middle of adding our personal touches.

We find minor blemishes in the new house we purchased. Which would be nice is to be able to report such conditions in a systematic way using a web application with a way to comprehend the estimated time of a fix. This would minimize customer anxiety of anticipation.

The buying experience went very smoothly. The sales group is very organized and responsive. Only concern is there is not a clear definition of what the developer, Kitson group, planned for common areas. This part of the process should be improved upon so Pulte sales group can be clearer in addressing the buyer concerns. I believe the fault lies with the developer not the pulte sales group.

Very nice home, a few bugs but there working on them.

First off, the people that work for this company are great. The responses I get and the customer service have been wonderful. That said, if I could do it all over again, I would purchase from Lennar or DR Horton and save 60 thousand dollars. The home is of the same quality as the other builders in my neighborhood but you pay for the Pulte name. Here are just some of the issues I had upon moving in. AC duct work in the attic was never hooked up to the vents in some areas. I’m missing insulation in some parts of the attic. The built in stove was never wired in and I had no way to turn it on for 2 weeks. The refrigerator water line was never connected prior to closing. I am missing an exterior electrical outlet by my front door. Several cabinets are damaged. The weather stripping around the front door and garage entry door is missing in places and I can see sunlight coming through. These are just some of the issues. Like I said at the beginning, the Pulte team is great and as a former DR Horton owner I appreciate good customer service. The overall home product is no better than the other builders and you are only paying for the name and the reputation Pulte had years ago as a premier builder. ... More

My overall experience was good. I am sure just like every other builder issues come up. I was not a fan of our construction manager as nothing seemed to get done until we closed and I started dealing with the Warranty manage. Dan has been amazing and I cant say enough about the help he has been. He truly cares and tries to resolve everything as soon as possible.

Poor communication/workmanship needs to improve

Fit and finish poor would be a dream house if fit and finish had of been half decent

Construction Supervisor Matt was always responsive to email and phone questions. Kept us up to date regularly. His walkthrough was thorough and educational. He gets our top recommendation.

The buying and closing process was easy. The walk through is very important and you have to be aware of flaws, and have them fixed before moving in.

Our experience with all Pulte employees has been great. The salesperson, the interior designer, the construction manager, and the warranty service coordinator have provided excellent service. They were friendly, responsive and effective.

Fabio our construction manager at Northridge in Babcock Ranch consistently exceeded our customer service expectations. From our telephone introduction to final walk through his professionalism, follow up and communication defined exemplary customer service. Well done Fabio!

it's been a good experience - all the way from shopping, through purchase. some minor issues but being handled very well.

We appreciated the good communication throughout the process. Our sales consultant Tyler kept us informed on the progress of our new home during the construction process. Our project manager Fabio was also excellent in keeping us up to date and made sure we were happy.

Great quality - long delays though