Pulte Homes Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About Pulte Homes.

Read all 383 verified reviews from homeowners that built a new home with Pulte Homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Tampa-St. Petersburg Area

383 Reviews in Tampa-St. Petersburg Area

Star Rating Breakdown

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.7

Pulte Homes in Tampa-St. Petersburg Area

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Customer Reviews

Bad

Ivan J.
Verified HomeBuyer
January 22, 2022
Valrico, FL

Not follow what I wanted.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

HAVING TO CLOSE BEFORE HOUSE WAS FINISHED

Fred G.
Verified HomeBuyer
November 24, 2021
Zephyrhills, FL

READ THE CONTRACT BEFORE YOU SIGHN

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 2

You move into unfinished house with a lot of issues. Then wait a month for someone with no experience to come and fix things.

Pavlin N.
Verified HomeBuyer
October 27, 2021
Wesley Chapel, FL

I would want them to stop by my house and see the “finished” house and not the model before they decide to work with Pulte. I would also want them to know the quality is really bad and the experience is just mind blowing.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nothing worthy to mention about it

Santhosh N.
Verified HomeBuyer
August 04, 2021
Tampa, FL

Not a great experience. There are too many issues with builder.

Pulte Homes responded:
We are so sorry to hear that there was nothing positive to mention regarding your experience. We would like to learn more so we can help address your concerns. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - So many things to say!

Emmanuel V.
Verified HomeBuyer
November 10, 2020
Riverview, FL

So many things to say! The hluse was not finished when we moved in. We were told that the final issue would be take care of in the next few days after the moved but almost 2 months later we still working on those issues. Next week they will replaced over 10 tiles... it has been a bad experience overall...

Pulte Homes responded:
We are so sorry to hear that you have had a negative experience. We want to look further into this situation and your unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information, we would greatly appreciate it. ^AS

Total Score 1

Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

within one month- having lots of issues in the home

Bhaskar M.
Verified HomeBuyer
September 01, 2020
Lutz, FL

within one month- having lots of issues in the home

Pulte Homes responded:
We are so sorry to hear that you have unresolved concerns with your home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AS

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Dissatisfied

Mark B.
Verified HomeBuyer
May 31, 2020
Odessa, FL

Quality of work is terrible, managers do not inspect the work .

Pulte Homes responded:
We are so sorry to hear you are dissatisfied. If there is any way we can assist or if you would like to share any additional information, please feel free to email customersupport@pultegroup.com and our team would be happy to assist. ^Abby

Total Score 1

Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

Disappointed

Ashley F.
Verified HomeBuyer
August 27, 2019
Odessa, FL

Upon purchasing my home I was told about several walk through processes that would happen to ensure my satisfaction with the house. None of those meetings have been accomplished, and when multiple issues arrived including drainage issues and flooding the company was not available to speak on important foundational issues. I feel as though I was offered the moon and the stars at closing, and none of that has come into fruition. This has been an incredibly frustrating and disappointing process. I would appreciate it if somebody would call to address my concerns since I have been unable to get ...

Pulte Homes responded:
Thank you for bringing this to our attention. We're so sorry to hear that you're frustrated and we'd like to look into the situation so we can help. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

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