Pulte Homes Reviews in Atlanta, GA

Pulte Homes, Pulte Mortgage and the builders are one and the same. No matter how much they deny it. You’d expect the experience to be a streamlined and smooth sailing. It was anything but that. We had 3 project managers during 6 months of build. Pulte mortgage- stay away. No matter what the incentives they offer. Shop around. Some lenders do match what pulte. Pulte mortgage almost broke us down to an extent that my wife and I had to seek therapy. James M, Kathy K- stay away from these two. One was perpetually absent throughout the process. The other one kept changing the terms.

It’s hard to get a hold of the customer service team after the closing. The quality of workmanship could be better especially painting and staining of stairs.

My home buying experience was good I was able to do everything with Pulte from the mortgage to include even the insurance a one stop shop.

It had been over 30 years since we built our last home. We were relieved about how easy Pulte made it to make this move-in-ready homes our home. From the first time we met the construction manager, we had confidence that her top priority was to make sure we loved everything about our new home. And we do!

After exploring every possible route to buying a home, I can confidently say choosing Pulte Homes was the best decision we made. Before landing here, I truly did my homework. I looked at high-quality resale homes, considered fixer-uppers, luxury new construction, and toured multiple new construction builders—including D.R. Horton, DRB, Chafin and other comparable brands. I went into this process open-minded, even giving builders with mixed reputations a fair shot. But nothing compared to the experience we had with Pulte. The first major differentiator was the financing. The mortgage rates Pulte was able to offer were honestly unmatched. Even when I explored other lenders and banks, I was not able to secure anything close—unless I was willing to put significantly more money down. That alone made a huge impact. Beyond pricing, the overall experience stood out. The team was incredibly responsive from start to finish. We were able to visit the home during construction whenever we wanted, and our construction manager was always available and helpful. That level of accessibility and transparency made the process feel comfortable and exciting instead of stressful. One of the biggest things that set Pulte apart was their approach to the punch list. Unlike other builders we spoke with—who require you to close first and then address outstanding items—Pulte made sure everything on our list was completed before closing. We were even able to do a final walkthrough afterward for peace of mind. That level of accountability is rare and made a huge difference in our confidence. The experience didn’t stop at closing either. Their warranty team proactively reached out, introduced themselves, and checked in to make sure everything was going well. We did have a small issue with one of our ovens, and it was resolved quickly and without any hassle. The follow-up and care after move-in really reinforced that we made the right choice. Going into new construction, I was honestly hesitant. You hear a lot about builders focusing more on profit than quality, and I was prepared to be cautious. But with Pulte, it never felt that way. The entire process felt thoughtful, professional, and genuinely customer-focused. For anyone considering their first home—or even just comparing options—I highly recommend taking a serious look at Pulte. Between the competitive rates, transparency, and overall experience, they truly stand out. ... More

Overall the home buying process was pretty smooth. The home itself is where the issue is. This is fine if you’re buying your first house..but if you’re trying to buy a QUALITY home, look elsewhere. The paint for the walls is so cheap, you could bump into and it leaves a mark. There is no storage for anything. There is no storage for anything upstairs besides an attic. There is no where to put towels, wash clothes or etc. There is a storage closet right by the garage but there are no racks. The pantry in the kitchen is so small..Very disappointing. The house just is not functional. There is no towel bar and no tissue bar in any of the bathrooms. ... More

Prior to purchasing a new home in Oakwood, my Husband and I owned 4 previous homes ( a combination of new construction and resales built by various national builders). Unfortunately, the home we purchased from Pulte was horribly built and now is posing significant safety concerns. Please reconsider building with Pulte Homes.

Most of it went well, apart from some closing details that I won't disclose here and have been discussed with Pulte's team during closing. Still learning the details of the house and getting minor details adjusted. So far, the experience with the building/aftersales support team has been pretty good.

We love our new home!!!

Easy to purchase, problems revealing themselves, outside and inside. Disclosure of property was iffy at best.

Must be know a lot about the home buying process before signing a contract.

Zach did a great job in responding to our requests.

We purchased a quick move-in home that required many small repairs, particularly regarding the quality of the finishing work. Several final touches were poorly done, especially the paintwork, and almost all doors were damaged at the bottom, likely due to improper handling when they were removed for painting. During our walkthrough with the builder, we pointed out all the issues we noticed. However, we were told that since the house had already been approved by the county, these corrections were not mandatory, although they would try their best to address them. This gave us the impression that there is no real quality control guarantee for the final delivery. We also left the home available to the builder for more than 20 days between signing and moving in, yet many issues remained unresolved. It was frustrating to see such limited attention to quality from Pulte. Like the Master Bedroom shower ceiling was left with drywall fixes, with no paint. The flooring was damaged by the crew that changed the broken countertop stone, one of the items from our walk. After moving in, the crew from the warranty department came to address some of the issues, but communication and coordination seemed poor. For example, a contractor came to do paint touch-ups but was unaware that sanding and repairing the door bases was also supposed to be addressed by the manager, as from our previous call. Another contractor replaced a damaged garage door panel, but the replacement looked worse than the original. While the staff are polite and responsive to emails and calls, the execution of the work very often falls short. Overall, there seems to be a lack of coordination and quality control both before and after closing. Professional treatment is very appreciated, but unfortunately the final results have been disappointing. The team will keep responding to our questions, but the execution is unfortunately very poor. Very low Quality of everything done after closing. We have seen very good quality in few Florida communities we have visited, but we could not move down there. I hope this is a local issue from the crew working in Cumming GA. ... More

Make sure you check your home carefully before pulling the trigger. Workmanship was lacking.

There have been many issues in the home the Zach has yet to address. He assured me that he would her things fixed, then stopped responding to text and calls.

We closed on our home on Dec 19 2025 and had a great experience with Juan our construction manager. He walked us through the process every step of the way and made sure we understood everything. All the minor issues before closing were resolved promptly and he communicated with us on every single issue. He really was outstanding and deserves a nice raise! We're very happy with the house and would recommend friends and family to buy with Pulte.

Builders are great , Pulte mortgage was terrible and almost made us lose our new home, had switch lenders and they were able to close us in one week, while Pulte mortgage had us in underwriting for over a month with no updates .

I purchased this house because when I came to see the model home, it was elegantly on display without a single defect, so I expected the final home that they will sell me would also be without defects. But the home I walked into has cabinets that are chipped, kitchen island that is not aligned with the center of the kitchen, and molding in the kitchen that is not even painted. The window frames in the kitchen are dented and uneven. The entire house has walls that have not been painted properly and most of the doors of the house don't align and cannot be closed/locked without extra effort/force. The carpet is shedding in multiple places where the transition from carpet to flooring occurs. Prior to closing, I had two different walkthroughs where all of these (and other) defects were made evident to the builder who promised that these defects would be fixed in a timely manner, even after the closing. But they have not been fixed. To summarize, after spending so much money, there is a certain level of quality that you expect in your home, which this house comes absolutely nowhere close to meeting. I had trusted the Pulte name and brand, but I am very saddened and disappointed in what they stand for. ... More

I have had an amazing experience being a Pulte home owner. Even after being settled in for about 2 months the staff are very responsive to any questions or assistance that I've needed. A Pulte home is the way to go!

We are thrilled with every aspect of our home purchase from Pulte. The sales team and construction manager were exceptional!!!

Everyone was very helpful with the home buying process. Everything was throughly explained.

Mico and her team at Pulte Enclave Parkway Village made the buying experience an enjoyable experience without stress. Our choice was exactly what we were searching for.

Contracting process was straightforward amd transparent. Workmanship is great. Financing process - while being a little redundant in request for documentation - still exceeded our needs in terms of incentives, options and flexibility. Thank you Pulte!

Pulte made homeownership a dream come true! We love our home!

You’re not just buying a product; Pulte Homes is supporting a real person’s dream. The synergy between the Pulte Homes Team Members far exceeded my expectation.