Pulte Homes Reviews in Atlanta, GA

Everything in this house was rushed and looks like a half done job. Super sloppy work. Even the most basic things were not up to par. At first I was happy but after settling in I’m finding so many things wrong. Very disappointing.

I was surprised at the amount of obvious flaws and poor craftsmanship that we had to continuously point out for repair prior to closing. Bring a level and magnifying glass when doing routine walks or you’ll be stuck with shorty work.

The quality of workmanship inside the home is extremely poor. The baseboards and door frames have dents and lines throughout. The paint is splattered and chunky throughout. However, the project manager and support team are great. They are quick to handle issues. We are currently prioritizing what we want to deal with in terms of resolving the cosmetic issues, and what we are willing to live with.

It has definitely not been a stress free move process. A lot of rescheduling because of not receiving communication in time that walk-throughs cannot be met as things are not finished, or having to reschedule the closing multiple times. In the end we could not move the closing any further due to move out constraints, but the house was not fully ready yet 3 weeks after promised delivery when they were just one month out of closing. If they had focused on our house I'm sure they would have been able to, but it seems they were short staffed and had multiple closings around getting delayed, so sometimes nobody was working on it as it was just in the queue. A bit disappointed on the quality of the finishes in the house, we highlighted multiple times various areas to be addressed, but they never did. You get to the point that you give up asking and just see if you can do something yourself instead. Some examples are: paint on the hardwood floors, stain on the stairs are not done very well in certain spots or there are stain drips on hard wood. The whole house was dirty as well. It just doesn't show as a good quality finish. After moving in, I opened various tickets to address some immediate concerns. After not hearing for a while, a new warranty manager was appointed - Demetri. Demetri took immediate action and was great to work with. Based on his supervision my tickets got addressed with quick turnaround. In the end things look a bit better, but overall I would still not say it's high quality work that I would have expected based on the price I paid. I'm still scraping my floors to try and get it paint free to make it look like a finished product. ... More

This is my 5th new property that I buy and the have really bad quality I didn’t like the quality of the townhome in general and they give me the townhome with a lot incomplete areas and poor warranty service

The home buying experience was good. The design center experience was great. Once construction of the home started, communication was sketchy. We had four different project managers (PM) and I believe the communication between each PM during the transition from one to other was lacking. The quality of the workmanship could be better for the price of the home.

You'll love your new home built by Pulte, just be sure to keep the lines of communication open even if it becomes tiresome. Someone will eventually address your concerns only to make you feel they squeezed you into their very tight schedule. Personally, I trusted the individuals I dealt with during the process, but I was a customer, the feeling of being "we're with you" ran thin towards the finish line.

Currently a sell's market, No comment !

It was a first time home buying experience . Overall it was good experience for me but I did not get the home in time until last minute the work was pending .it was just a townhome but pulte did not plan well it took around 10 plus months to get a house which normally takes 4-5 months . Also the quality if the material is not up to the mark being a reputed builder .

While our salesperson and field manager were very nice and pleasant to work with, we were very disappointed in the workmanship on our home. For the price we would have expected a much better job from the trades

This is not my first home buying experience. IN the past had new home buying exp with other Builders too. I will not say Pulte is bad or good. But only piece of advice is that defi. check out for Quality of workmanship , Value for price etc available during the process of home buying, Lookout for options.

Materials seem to be quality but finishing workmanship is not very good. Lots of issues with drywall, baseboards that need to be replaced, tub drains missing or not installed, chipped marble in the bathroom, window frames/screen frames bent, etc I have several warranty tickets outstanding and no drywall has been addressed. Also baseboard in the master bedroom was supposed to be replaced pre closing. As of today (nearly 8 weeks later) it still hasn't been replaced.

The builder was a good through the process (Lamar), but everyone else was highly untrustworthy

While the individuals (with a couple of notable exceptions) that we dealt with during the home build process were excellent, we experienced multiple delays in closing (four different close dates were scheduled). Even upon closing there were still several issues that needed to be taken care of and we still have a couple outstanding now. While overall the experience kind of what I expected, we were disappointed in the length of time taken to complete the home (over eight months) and the fact that when it closed there were still issues to iron out.

We recently built a house with Pulte. I cannot say we got the value we paid for our home. All of the trim work was in really rough shape. We had to hire an external painter to come in and fix a lot of the trim, mudding, and painting. It is still not fixed correctly, because it was just too much to get done and would have cost a fortune (since we did not want to have all of the trim ripped out and redone.) I feel like this is not something I should have had to pay for considering my house almost cost half of a million dollars. The whole building process was very rushed and you can see that in our home. We have spots where grout is missing in the bathrooms, we were not able to get the fixtures we wanted due to back order, some of the hardwood is not glued properly, banisters not sealed correctly, brick has not been pressure washed, sloppy brick laying outside, the sidewalks have gouges in them and look rushed. There were many options that we could have had with this home, but was not offered to us. Example-sprinkler system, unaware Kitchen Aid appliances also had a confection oven capability. The closing process took us over three hours since we were not allowed to leave until the money from our lender cleared with Pulte. I feel like it was that way due to us using an outside lender and not Pulte. Overall the house was built quickly and we are glad to have a home, but it does show it was rushed. Our sales person was okay to deal with, the upgrade center girl was helpful, and our building foreman was nice. ... More

Field managers tell you what you want to hear but do not follow through with service requests. Multiple items that should have been taken care of before closing were not and still are not 3 months later. COVID has caused some understandable delays but the company is not up front with communication and realistic time frames. Also no one is managing the many companies involved during the move in period and the homeowner is left to fend for themselves, to keep on top of contractors to complete a task.

Many times follow up of items leads to either request to wait till they find vendor or something they won’t know until you share pics. Commitment is commitment but what was told to me during sale was not that covered 100% also there was desperate rush to close house without listing what customer problem is

Lots of back and forth getting what we were promised. Still working outstanding issues.

We are happy with the house. However, the closing was delayed, which impacted our moving schedule, due to items identified in the initial walkthrough not being addressed on time. Pulte wouldn’t agree to customize anything, even when we just asked to not install items. As an example, the bar soap in the shower is the cheapest one you could find (in a $390k house) and they wouldn’t agree to not put it up. The communication was a struggle at times between agent-realtor-builder. For example, our first walkthrough was delayed by 2 hours due to lack of communication between Pulte agent and realtor. Lastly, we ended up with a nice house and the builder did address all the pending items before closing. He has even come out to address a minor issue after closing. ... More

quality is very poor

Overall a good (B) experience and friendly people. Disappointed in the workmanship though. Some of the things seem like they were done by an immature and not a professional. Pulte need to re-evaluate their contractors (HVAC, Electrical, Drywall and landscaping to be exact)

We love the house. Everything seems almost perfect. From location as school, shopping, restaurant to sercurity. 1 month from the day I move-in, there are some minor things happen like hot water, squeaking door, foggy window, air thermostate.

Most of the sod in my yard is dead, will not germinate, tree falling down, no shrubbery planted in a hill in the back yard, escaping company caused a mud slide over my entire backyard, threw more sod, left wood chips all over the yard and no one is responding to my concerns. The biggest problem is Pulte had air conditioning unit out right outside my master bedroom window, I am miserable, can’t sleep because of the noise. Need help!!!

Average

I had few issues and builder is not getting fixed and I was following , they responded and but not provided any solutions, I just completed 2months in this new home.