- New homes
- Pulte Homes
- Reviews
- Atlanta, GA
Pulte Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Pulte Homes.
Read all 494 verified reviews from homeowners that built a new home with Pulte Homes in the Atlanta area. Atlanta homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Atlanta Area
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Customer Reviews
Pulte Homes - Our experience with Pulte is great!
- Grace Y.
- Verified HomeBuyer
- November 30, 2021
- CUMMING, GA
Our experience with Pulte is great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I have had great experience purchasing home with Pulte.
- Jiaqi C.
- Verified HomeBuyer
- November 30, 2021
- Auburn, GA
I have had great experience purchasing home with Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Overall it was a great experience, from mortgage, insurance,
- Zhitao L.
- Verified HomeBuyer
- November 30, 2021
- Auburn, GA
Overall it was a great experience, from mortgage, insurance, build progress to closing. Everything goes smoothly and good services.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The lack of communication and the lack of urgency
- Cecil S.
- Verified HomeBuyer
- November 26, 2021
- Atlanta, GA
Only proceed with Pulte if you have unlimited time and patience
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 1
Pulte Homes - Great neighborhood and location, but builder needs to focus on
- Anonymous
- Verified HomeBuyer
- November 23, 2021
- Peachtree City, GA
Great neighborhood and location, but builder needs to focus on contractors quality of workmanship.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
The way the Pulte team responds and acts immediately, for any issue raised/ inconvenience caused.
- Madhavi A.
- Verified HomeBuyer
- November 23, 2021
- CUMMING, GA
The price and locality is good with good schools.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Honest and trustworthy builder
- Priscilla K.
- Verified HomeBuyer
- November 23, 2021
- Acworth, GA
The Process took longer than expected and we had some unforeseen issues at the beginning of our journey but overall the experience was well worth it.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Really enjoyed working with the builder who was very responsive
- Jonathan C.
- Verified HomeBuyer
- November 23, 2021
- Peachtree City, GA
Really enjoyed working with the builder who was very responsive to all my concerns. Love the house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - This is not my first home buying experience.
- Anonymous
- Verified HomeBuyer
- November 23, 2021
- Kennesaw, GA
This is not my first home buying experience. IN the past had new home buying exp with other Builders too. I will not say Pulte is bad or good. But only piece of advice is that defi. check out for Quality of workmanship , Value for price etc available during the process of home buying, Lookout for options.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - Nice home with great value
- Uyi O.
- Verified HomeBuyer
- November 23, 2021
- Kennesaw, GA
Nice home with great value
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsive, but major concerns with workmanship
- Max K.
- Verified HomeBuyer
- November 08, 2021
- Atlanta, GA
I wouldn't do this again. Pulte seems to have very little control over their sub contractors. We've encountered countless issues throughout the process (during and after the build was complete). Pulte always responds quickly, but there's no way to fix widespread shoddy workmanship (framing, drywall, painting, plumbing, electrical, flooring, windows, you name it). I just hope we don't encounter long-term effects down the line.
Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
Pulte Homes - Workmanship of all area was very poor, and I was not happy enough
- Yeo Y.
- Verified HomeBuyer
- November 05, 2021
- Buford, GA
Workmanship of all area was very poor, and I was not happy enough about quality.
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help!
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Pulte Homes - First Time Home Buyer, couldn't ask for more.
- Nitin G.
- Verified HomeBuyer
- November 03, 2021
- CUMMING, GA
First Time Home Buyer, couldn't ask for more. Pulte made our dream into reality. Special thanks to our Construction Manager Seth Gehle, he did a terrific job and made sure we have the home as we imagined.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I am happy the way home is built
- Saravanan D.
- Verified HomeBuyer
- November 03, 2021
- CUMMING, GA
I am happy the way home is built
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Great experience for buying my first home.
- Latifa B.
- Verified HomeBuyer
- November 03, 2021
- Peachtree City, GA
Great experience for buying my first home.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - It's good to stay in Pulte but there are some teething issues.
- Ruchi N.
- Verified HomeBuyer
- November 03, 2021
- CUMMING, GA
It's good to stay in Pulte but there are some teething issues.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Not a good experience
- Anonymous
- Verified HomeBuyer
- November 02, 2021
- Acworth, GA
I purchased new home from Pulte in Georgia. I heard from my real estate agent that they were good builder. On the closing day, house was incomplete. Some of lights and plugs were not working. Doors were not closing. Some door handles were placed wrong way. Exposed insulation around door and window frame. Strips in new window fell off. Floor, carpets were not cleaned. Stains on floor, door handles. They had to reinstall tiles in all bathroom for some reason. That caused damage to door edges. Stairway was never polished. These are few things to mention. This gives an experience of buying a ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Pulte Homes - Kendrick and Chris were great to work with.
- Michael B.
- Verified HomeBuyer
- November 01, 2021
- Acworth, GA
Kendrick and Chris were great to work with.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quality and design
- Laura P.
- Verified HomeBuyer
- October 29, 2021
- CUMMING, GA
This is the first home that I have ever purchased, but I love the design of the Pulte townhomes. Pulte provides an abundance of products for customers to choose from when purchasing a home. Any homeowner should be able to design a beautiful home to meet their needs and their budget.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Showed that he cared about the people purchasing the home.
- Nga N.
- Verified HomeBuyer
- October 28, 2021
- Auburn, GA
The overall building process was great. We were included every step of the way with weekly progress reports
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - I had a great experience with pulte from all aspects.
- Shiqiang Z.
- Verified HomeBuyer
- October 28, 2021
- CUMMING, GA
I had a great experience with pulte from all aspects. The sales manager Donna was very helpful to get us started, the field manager Brad was very helpful throughout the building process, the finance team worked well with the closing team to successfully close the property. Thank you so much everyone! Andy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very displeased
- Anonymous
- Verified HomeBuyer
- October 28, 2021
- CUMMING, GA
Slow to respond to issues even if they are classified as emergent.
Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Pulte Homes - The builder was always available to answer my questions and give
- Benjamin M.
- Verified HomeBuyer
- October 28, 2021
- Auburn, GA
The builder was always available to answer my questions and give regular updates on the build process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Overall, this has been a good first-time home-buying experience.
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Woodstock, GA
Overall, this has been a good first-time home-buying experience.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - After living for a month, my garage door broke!
- Xibo F.
- Verified HomeBuyer
- October 27, 2021
- Auburn, GA
After living for a month, my garage door broke!
Total Score 4
Quality 2
Trustworthiness 5
Responsiveness 4
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