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Pulte Homes Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Pulte Homes.

Read all 494 verified reviews from homeowners that built a new home with Pulte Homes in the Atlanta area. Atlanta homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.7 out of 5 stars in Atlanta Area

494 Reviews in Atlanta Area

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Pulte Homes in Atlanta Area

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Customer Reviews

Pulte Homes - My experience with Pulte home is amazing!

  • Timothy A.
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

My experience with Pulte home is amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

David is a great representation of outstanding customer service.

  • Albert G.
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

David my field manager made sure my home was ready to move in. As we know every new home owner will have a punch list to submit. I’m very confident David will take care of me. Thank you once again David for your honesty and great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

He is an excellent person and very professional.

  • Ashima S.
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

Homebuyers can make sure the builder is very reliable, responds quickly. He is a very kind person and professional. He pays attention to all the details and finishes the construction work asap. You can tell how great work experience he has by seeing around. We found him dealing at his best with all the long lead time of supplies and the labor.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - My home is beautiful.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

My home is beautiful. The builder did an excellent job. We still have a few outstanding items that they are yet to complete due to material shortage when building the home. We are in communication to have these items completed fairly soon.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Leadership

  • Bill S.
  • Verified HomeBuyer
  • October 27, 2021
  • Acworth, GA

Kendrick and Chris Hendrix we’re terrific. Chris stayed in touch with us all through the process. Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Builder is nice and great.

  • Daehyeon K.
  • Verified HomeBuyer
  • October 27, 2021
  • Auburn, GA

Builder is nice and great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Project manager was useless

  • George G.
  • Verified HomeBuyer
  • October 27, 2021
  • Peachtree City, GA

Every meeting with project manager was a waste of time. He gave wrong information on many occasions that had us believe things would be done a certain way. Items discussed at multiple pre walk through were never addressed. Sheetrock seams on ceilings did not receive a finish coat before paint. Exterior of house needs full repaint due to touch ups not matching. Garage door was never painted. One circuit of outlets in kitchen does not work ( breaker will not reset). Didn’t receive a second garage door opener. There is more, but this is only supposed to take 1to 2 minutes.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Lack of Quality

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • CUMMING, GA

They should have done good quality work!

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Builder

  • Wenjiao L.
  • Verified HomeBuyer
  • October 19, 2021
  • Peachtree City, GA

All stayed within project deadline

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great support from start to end.

  • Juan O.
  • Verified HomeBuyer
  • October 13, 2021
  • Peachtree City, GA

From the buying process with Jake to the loan approval with Chris Haskin and Tiffany Walters to the construction with Nate Lawrence, they were always available and ready to inform and notify me of everything. I felt well supported and advised every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My builder, Robert Delaney, was fantastic.

  • James B.
  • Verified HomeBuyer
  • October 13, 2021
  • Auburn, GA

My builder, Robert Delaney, was fantastic. He kept me updated weekley and was very responsive.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - Materials seem to be quality but finishing workmanship is not

  • Elena M.
  • Verified HomeBuyer
  • October 13, 2021
  • Acworth, GA

Materials seem to be quality but finishing workmanship is not very good. Lots of issues with drywall, baseboards that need to be replaced, tub drains missing or not installed, chipped marble in the bathroom, window frames/screen frames bent, etc I have several warranty tickets outstanding and no drywall has been addressed. Also baseboard in the master bedroom was supposed to be replaced pre closing. As of today (nearly 8 weeks later) it still hasn't been replaced.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Sloppy workmanship

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Powder Springs, GA

I was extremely disappointed in the quality of products used in my home, the sloppy workmanship within the house. ..unfinished walls, clumps of plaster where wall connects to door frame. Dust painted over on surfaces so not smooth. There was no priming of paint on walls, ceiling or wood trim. I can see the Sheetrock through the paint on the walls and ceiling, paint is peeling off the woodwork and can see bare wood. When pull painters tape off wall it takes the paint with it. Tile put down improperly, and grout not sealed anywhere. Holes in wall board, clumps of plasters painted over without ...

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience for we stand behind our build quality and this workmanship is not what we want you to feel about our company. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

The poor workmanship and lack of responsivness

  • Yvonne H.
  • Verified HomeBuyer
  • October 12, 2021
  • Powder Springs, GA

This is the fourth house I have purchased in my life and it was the worst experience I have ever had. They moved my closing date up by 2 weeks even though I was assured I wouldn't close before mid-August (which was the time frame I requested) and the house wasn't even ready. At every level of work: cosmetic to structural the quality is poor. During inspection issues were noted with the AC not cooling properly. I was assured it was fine. It stopped working 3 days after I moved in due to a coolant leak. This was at 5:30 pm on an Aug day. the AC/Furnace warranty company wouldn't come out ...

Pulte Homes responded:
Hi, We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The quality of the home overall.

  • Debora S.
  • Verified HomeBuyer
  • October 07, 2021
  • Powder Springs, GA

The staff was great to work with. The sales consultants, the design team and field manager were all friendly, attentive and showed concern for our home buying process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Kept us posted about the progress of construction but after 1

  • Anonymous
  • Verified HomeBuyer
  • October 06, 2021
  • Peachtree City, GA

Kept us posted about the progress of construction but after 1 month for issues I have emailed few times to get work done and still waiting

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - The builder was a good through the process (Lamar), but everyone

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2021
  • Peachtree City, GA

The builder was a good through the process (Lamar), but everyone else was highly untrustworthy

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Poor Quality and Finish

  • Justin C.
  • Verified HomeBuyer
  • September 15, 2021
  • Acworth, GA

The local construction managers were great to work with and did an amazing job helping us get into the house. Unfortunately, there are many issues with the house that they are unable to resolve due to the company policy. The gutters on the house are too small to handle the rain in Georgia and will need to be replaced at my cost. Lots of small issues that we are finding all over the interior and exterior of the home. Based on the lack of workers available and the companies inability to get other contractors, I am not confident that the issues will get resolved. I will end up paying for ...

Pulte Homes responded:
We are disappointed that you are experiencing issues in your new home. We would like to look into this situation and address your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave a review. ^AH

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Overall a good experience

  • Matthew C.
  • Verified HomeBuyer
  • September 14, 2021
  • Auburn, GA

Our project manager was great. He kept us updated weekly with updates to our home through the construction process. The sales agent we first initially dealt with was very friendly and professional. Everyone worked really hard to make sure we were happy at closing. A little sloppy with the paint as overspray on window sill areas and floor. Mismatched door going to our garage compared to the rest of the house. AC not cooling a room and took 1 week to get response from someone after submitting a ticket (still pending resolution). Landscapers ran out of grass and can tell where they laid the 2nd ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Nothing really stood out , everything is pretty mediocre.

  • Mohan R.
  • Verified HomeBuyer
  • September 14, 2021
  • CUMMING, GA

Sales agent have very less idea on how to deal with customers especially when they first time buyers. builders are new with not a lot of experience but still somewhat did a good job. designs - house designs are awful, so much space is wasted on unnecessary things. The home designs needs to be explained well to customers and be given an idea on how it looks on the lot... like ranch houses will consume a lot of yard size vs other family homes. Cant just count the number of things. Sometimes the upgrades are really downgrading in Pulte. Interior design - Standard design options are joke, cannot ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with your home and did not have a good experience whilst building with us. If there is anything we can help with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - The Experience I had was with buying a home with pulte was great

  • Tovoya T.
  • Verified HomeBuyer
  • September 14, 2021
  • Acworth, GA

The Experience I had was with buying a home with pulte was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - My builder and agent were absolutely amazing.

  • Rochelle W.
  • Verified HomeBuyer
  • September 14, 2021
  • Buford, GA

My builder and agent were absolutely amazing. They always responded to my questions in a timely manner. I was also welcomed whenever i wanted to see how the house was coming along. Im so grateful for their guidance during the whole process and I absolutely love my home

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Chase and Corey have been awesome to work with. The whole team has been great in meeting any requests or concerns I have had

  • Cara R.
  • Verified HomeBuyer
  • September 14, 2021
  • Decatur, GA

The entire Pulte team has been awesome to work with. They made the entire process easy to navigate including sending automatic quotes for mortgage and insurance. The whole team has been great in meeting any requests or concerns I have had.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - The quality of build and special accommodates made upon request

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2021
  • Peachtree City, GA

The quality of build and special accommodates made upon request were superb. The communication was not good at times. I would rather hear there are no updates rather than radio silence. Builder did a good job of trying to make us whole in the end.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Poor craftsmanship and Integrity

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2021
  • Atlanta, GA

Look elsewhere if you are interested in buying a great home !!!

Pulte Homes responded:
We are disappointed to hear that you would not recommend our services due to your experience working with us. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1