Pulte Homes Reviews in Atlanta, GA

We received weekly updates until the month we proceeded to close. The closing date shifted twice due to incomplete projects. We acknowledged a ticket escalating missing appliance items in July (on the day we closed)…its now September—2 months with later no progress. Our neighbors warned us that once we close and complete the survey, customer service would deteriorate which it did—significantly. My wife and I are both military veterans (Air Force) and this is by far the worst experience considering we have purchased custom homes in 2 other states.

Best experience, clear process and delivered home on commited date without any delays. Quality of the house is good & good location.

The customer service rep were very responsive.

Buying our new “first” home with Pulte was a great experience from start to finish and now that we’re settling in we enjoy it more and more every day.

Be patient and check the building process, often, on your home.

I had a great experience purchasing my new home. Ben in the office, and Jack, my builder were amazing. They kept in constant communication with me about my new build. Even with all of the supply problems that COVID brought, Jack was able to get my home completed right on time and with impeccable work. This was my first home purchase. I had lots of questions, and Ben was always so knowledgeable, helpful, and kind. I’m very happy with my experience with everyone at Pulte and with my beautiful new home. Thank you Ben & Jack!

Generally good.mJake and Sherri arecexcellent.nYour Painters are sloppy and ignored all the things we identified at wolkthru. Final, especially the trim and final Painters were terrible

Craig, Mark, David and the entire team at Northmark make you feel like you count. Getting to the closing date was the only frustrating issue I had to deal with that could not be helped due to COVID-19 and the effects it created with supplies and workers. This team has consistently taken care of any needs I have had since closing. Susan and the warranty department definitely is there to help as well. The follow up is great.

The quality of construction is not up to the mark, construction finishing is not satisfactory. Painting is not done as expected. Quality for components used is very low quality.

They made this experience enjoyable!

The quality of the house and the finishes were extremely bad, in addition to the numerous delays and the closing date it was postponed several times, causing a lot financial damage.

The sales agent and site manager were great! There were a few things that kept getting over looked as far as workmanship goes, but overall we are satisfied.

It was a good experience working with plute homes

Willing to work with customer through each step of the build and to solve concerns.

Jake was very responsive to all our needs.He addressed all of our issues.We are new to the area and Sherri answered everyone of our questions about our new home,the country we live in and everything in between.Both Jake and Sherri went above and beyond are expectations.

Onsite project manager is very professional.

They were very organized and responsive.

The sales team and field managers are client/owner focused throughout the process.

The Sales Team and the Construction Team were great to work with and very supportive throughout the process. They were responsive to concerns and addressed them. They have continued to be supportive even after closing.

We were very happy with the initial process of getting started and selecting our options and watching the house go up. I feel the builder was responsive during the building process and kept us well up to date on their progress. After moving in we have been somewhat disappointed in some of the quality of the work. The base paint seems very cheap and comes off the wall with water. So wiping a dirt smudge off the wall ended up with missing paint and just brushing against the wall leaves smeared “dirty” areas. We found dried caulking stuck to random cabinet surfaces around the kitchen, paint and stain splatters on the floor, railing and baseboards in multiple areas. I guess it was just timing as well because the sod laid for our yard in April was mostly dead when we moved in and they said it would fill in but over a month later we still have areas completely dead. This was a 6-7 month long process and we were feeling pretty good the whole time but right at the tail end it seemed like the quality of work was lacking in some areas, the paint in particular is really upsetting. With 4 kids I imagine that half my paint will be gone within a year just from wiping finger prints off the wall with a wet wash cloth. ... More

Hope that the quality of painting experience would have been more professional!!!

After closing not much of support for issue

Great experience and responsiveness to issues.

My experience with this company was very nice from the beginning to the end

Up to mark , great work