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- Pulte Homes
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- Atlanta, GA
Pulte Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Pulte Homes.
Read all 486 verified reviews from homeowners that built a new home with Pulte Homes in the Atlanta area. Atlanta homeowners have rated Pulte Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Atlanta Area
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Customer Reviews
Chase and Corey have been awesome to work with. The whole team has been great in meeting any requests or concerns I have had
- Cara R.
- Verified HomeBuyer
- September 14, 2021
- Decatur, GA
The entire Pulte team has been awesome to work with. They made the entire process easy to navigate including sending automatic quotes for mortgage and insurance. The whole team has been great in meeting any requests or concerns I have had.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great customer service
- Omar B.
- Verified HomeBuyer
- September 07, 2021
- Auburn, GA
The customer service rep were very responsive.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Painters are terrible
- Howard M.
- Verified HomeBuyer
- August 05, 2021
- Acworth, GA
Generally good.mJake and Sherri arecexcellent.nYour Painters are sloppy and ignored all the things we identified at wolkthru. Final, especially the trim and final Painters were terrible
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Pulte Homes - The sales agent and site manager were great!
- Anonymous
- Verified HomeBuyer
- July 29, 2021
- Acworth, GA
The sales agent and site manager were great! There were a few things that kept getting over looked as far as workmanship goes, but overall we are satisfied.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes - Jake was very responsive to all our needs.
- Dennis P.
- Verified HomeBuyer
- July 28, 2021
- Acworth, GA
Jake was very responsive to all our needs.He addressed all of our issues.We are new to the area and Sherri answered everyone of our questions about our new home,the country we live in and everything in between.Both Jake and Sherri went above and beyond are expectations.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - Up to mark , great work
- Nileshkumar M.
- Verified HomeBuyer
- June 29, 2021
- CUMMING, GA
Up to mark , great work
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I was very impressed with the sales team Jake and team were very professional and helpful.
- Samuel J.
- Verified HomeBuyer
- May 26, 2021
- Peachtree City, GA
I am very pleased with the Everton subdivision. The workmanship of the home is exceptional. The responsiveness of the team is second to none.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Sherrie, sales agent, went above and beyond to make buying experience outstanding.
- James S.
- Verified HomeBuyer
- April 09, 2021
- Acworth, GA
Basic construction very good, however, attention to detail and finish work needs attention.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Build Manager with Pulte (Jake Cash) was Great to Work With
- Tom D.
- Verified HomeBuyer
- January 26, 2021
- Kennesaw, GA
We had several quality build meetings with Jake. He was always able to answer our questions and explain the process. He did a great job of reaching out to us weekly and letting us know what was going on.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Happy Model Home buyer
- Anonymous
- Verified HomeBuyer
- October 22, 2020
- Peachtree City, GA
We relocated from another state to GA. We purchased the model home so we didn't have to pick out any materials etc. The purchase was conducted online and over the phone because of COVID and was a smooth process. Just lots of paperwork that normally comes with the purchase of a new home. We love the model because it has many, many upgrades not available in the other homes and it was mostly ready to go. It is beautiful and any repairs or problems have been addressed very quickly. We had a bit of a snafu with our move in date but could be blamed on COVID and a delay in getting a city permit to ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Our builder was great at communication and responsive to the
- James P.
- Verified HomeBuyer
- September 15, 2020
- Peachtree City, GA
Our builder was great at communication and responsive to the few issues we encountered.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Pulte experience
- Frederick S.
- Verified HomeBuyer
- May 26, 2020
- Kennesaw, GA
The process has been a great experience. Jake was awesome!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Dedication to Quality
- Anonymous
- Verified HomeBuyer
- April 07, 2020
- Atlanta, GA
Grateful for the quality customer service and commitment to making sure our home buying experience was a seamless process.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Happy Customers thus Far
- William M.
- Verified HomeBuyer
- November 21, 2019
- Peachtree City, GA
Great house. Very responsive to issues. We bought the base-model house, but still strange that none of the rooms came with ceiling fans/overhead lights.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I LOVE MY NEW HOME
- Carol M.
- Verified HomeBuyer
- November 06, 2019
- Tyrone, GA
This is the third home that I have had built. I was a little skeptical about building with Pulte, but their customer service was exceptional. they called on a regular bases letting me know where they were in the process. Now that I am in my new home, they have responded to every issue. Everything has been minor. I love my new home. It is everything I expected.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - Love it
- Sahil G.
- Verified HomeBuyer
- June 05, 2019
- Peachtree City, GA
Love it
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
New Construction Home Success! First time!
- Rebecca A.
- Verified HomeBuyer
- May 28, 2019
- Peachtree City, GA
Great shopping experience, it was not difficult to find a home design that really worked for us. Of course I would have picked every upgrade available, if we didn’t have a budget! Construction process was smooth - even though we are new to the experience (and have heard horror stories about other builders). All is great, and we made this house our home. Excellent experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Quick Move in so no feedback
- Rama K.
- Verified HomeBuyer
- March 29, 2023
- CUMMING, GA
The quality of the structure is ok. Would have been better if there were amenities as well. l building quality is ok.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Love my house
- Erick O.
- Verified HomeBuyer
- January 19, 2023
- Peachtree City, GA
The Houses are beautiful just little details like the doors or the paint or the delay on some things like I been leaving in my house for almost 3 months and I am still waiting on some tile for one of my kitchen wall or my stove it has not been replaced yet with the original I mean I love my house its just little details
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Overall a good experience
- Matthew C.
- Verified HomeBuyer
- September 14, 2021
- Auburn, GA
Our project manager was great. He kept us updated weekly with updates to our home through the construction process. The sales agent we first initially dealt with was very friendly and professional. Everyone worked really hard to make sure we were happy at closing. A little sloppy with the paint as overspray on window sill areas and floor. Mismatched door going to our garage compared to the rest of the house. AC not cooling a room and took 1 week to get response from someone after submitting a ticket (still pending resolution). Landscapers ran out of grass and can tell where they laid the 2nd ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 3
Not responding to the issues
- Gangadhar T.
- Verified HomeBuyer
- September 06, 2024
- Dawsonville, GA
Not responding to the issues after closing.
Total Score 5
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Pulte Homes - My GC Craig was the best , he kept us on the loop.
- Adrienne C.
- Verified HomeBuyer
- January 19, 2022
- Buford, GA
My GC Craig was the best , he kept us on the loop. He took care of all of our worries. We had confidence in Craig and in Stewart in the office also.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte builders are great, mortgage needs lots of help
- Jeremy H.
- Verified HomeBuyer
- December 15, 2025
- Atlanta, GA
Builders are great , Pulte mortgage was terrible and almost made us lose our new home, had switch lenders and they were able to close us in one week, while Pulte mortgage had us in underwriting for over a month with no updates .
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the builders, but we’re truly sorry that the mortgage process caused so much stress and put your home purchase at risk. Being stuck in underwriting without updates for weeks is unacceptable, especially when another lender was able to close in just one week. We'd like to make leadership aware of your situation, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Trustworthy and easy to communicate
- Noreen J.
- Verified HomeBuyer
- June 04, 2025
- Fairburn, GA
Easy to receive information about anything.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear that accessing information was easy and convenient for you. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Everyone
- Sonya H.
- Verified HomeBuyer
- April 22, 2025
- Fairburn, GA
I wish there was someone who did follow up calls.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are sorry to hear that you are experiencing lack of follow up. We would like to learn more about your situation so that we can help. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
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