Pulte Homes Reviews in Chicago, IL

Overall we had a good experience. We enjoyed the entire process of planning building our new home. The pulte consultation at the design center was a pleasant experience. The only thing I would like to have known was all the additional add on we could have received. Example gas line outside for a grille, additional outlets in the garage and outside. Being first time home buyers we did not have any experience in building a house.

Ryan was absolutely amazing! My AC unit wasn't working the first day I tried to use it. Of course it was 86 and humid. I emailed Ryan and he showed up at my door within the hour. He had an electrician on site so he sent him over to my house. I was worried I had a bad outside AC unit, but there was just something loose in the wiring . Ryan had my AC up in running within a couple of hours!

The process was very easy and effortless. There was no delays or hold ups on materials. They stayed on the time limit they said they would.

Happy with the overall experience.

Pulte has two great responsive Field Managers, Brandon & Alex, they were there to correct and still correct issues. Know exactly what you want and get want you want so when your home when it is completed, you'll enjoy. If Pulte doesn't have something you really want, don't settle, get it elsewhere so you can enjoy your home when you move in.

My community was built with many restrictions on choice of materials and amenities so the builder could take advantage of economies of scale. It’s good for the builder but a bit disappointing to the buyer. Otherwise all went well for me.

The experience of buying, construction, and closing on our new home was seem less!

Buying this home was a roller coaster initially due to heavy demand for the Wagner Farms community. While the price was steep, the rest of the experience with the Sales team, Field Managers and Customer Care was awesome. Given the crazy demand for homes during this year, it has been a great experience overall.

Excited about our new home

Gina was great with sales and communication. Anthony and Nick have been helpful and responsive during and after building. Celeste made making design choices easy in the design center. While most of the work was high quality, the quality and neatness of a couple of the sub-contractors was not up to Pulte and our standards.

The construction manager was very responsive to any questions/concerns and very thorough in his final walkthrough.

They stayed on schedule which helped facilitate the move

Great quality home that is of a reasonable price and is beautiful! Up until now, any issues are timely addressed by warranty as well.

Home buying process was smooth. Pulte met all deadlines despite Covid-19 restrictions.

We love the house and the craftsmanship is incredible. The post sale responsiveness to a service tickets has been terrible and borderline unacceptable. Apparently caring about a customer after money is in the bank ends.

Very nice location and home

Great communication through the sales and construction phases. Very satisfied with the experience

Paint on the outside doors is cheap. Everything else has been great.

Make sure you know ALL the options on your new home before you finalize your purchase.

Great people to work with. Quality of the material is not that great as compared to the price. Does lacks some finishes/touchups at the first place which were taken care once service request were created. Overall I am happy with Pulte. Would definitely recommend.

Everyone that we've dealt, at Ashwood Crossing Naperville, with has been helpful, timely, available and easy to work with.

Good

Field manager was outstanding with advocacy for the homeowner and responsive communication. Slower than expected sales reflect a less than ringing endorsement regarding the value for the price paid for this community. Reasonable quality of materials and workmanship overall, but some areas could have been better for the price of the house. Particularly disappointed that the drywall seams in the garage were not finished. Also, the double hung windows have a fixed upper half, making it extremely difficult to clean the outside. Also, the lack of outlets in the unfinished basement is troublesome. ... More

i am not completely satisfied about the house for the price i paid. i upgrade a lot of stuff in the house, and as soon as i moved in I found out a few things started chipping and peeling, i called, emailed, texted, it took a month for me the get answer and i got an attitude too. this is my second Pulte home, i have to say i am disappointed. And if i get another house, it will not be Pulte.

We purchased a house we both liked, had it built and are about to move in.