Pulte Homes Reviews in Indianapolis, IN

They have one of the best design in USA

Exceptional location close to everything being built in Westfield. Down the road from Grand Park and IN 32 and US 31! We love our townhome and can see us staying while the community continues to grow. With it being a BRAND NEW community, there are always kinks that have to be worked out. We were one of the very first buyers and experienced some hiccups. The sales and construction team have handled accordingly and made sure things were right. Mikel is great at following up and being responsive on issues or questions during and after the process. Overall, we would recommend Pulte and Landcaster to first time homebuyers, retirees, and everyone in between! ... More

Overall great experience. Post closing issue resolution has been very slow and not customer focused as they lack the sense of urgency of the issue.

Make sure to get all problems resolved before closing/ or filling out the survey. You will get on the “we will get to it when we get to it” list

If I have opportunity to buy home again, I will chose pulte home again

We love our new Pulte home.

Attention to blueprints/house plans can be an issue. Contractors get lazy due to familiarity with layouts. Project manager relationship is key. Ours, Jon, communicated and responded quickly with emails and phone. Overall with covid and supply chain delays the process was smooth and exciting seeing something new being created.

Our construction manager Jon was great. Didn’t have the best experience with our sales person Jamie though.

Overall experience was great. Project Manager was attentive and professional. He worked very hard to meet and in some cases, exceed our expectations. House was completed on schedule with minor punch list items.

This was our first time building a new home and I feel like Pulte did a great job making sure we understood time lines and expectations.

The experience has been more of adventure than business. It was smooth with the builder.

There was some hiccups because of COVID-19, otherwise everything was fine

Build time was 4-4 1/2 months. Some mistakes were made but were immediately address. Size and quality of the home, compared to other builders is a better value. Mike our contact was hard working and very responsive.

Pulte home is good but there’s difference between one community to other. Some of the non standard options are giving easily in other pulte community in Indianapolis but not in HuntersRun. It’s big fight with sales team. For example customer don’t have the choice to choose bulbs type, they’ll give only soft white, will not agree to change.

Good experience with you .

RD Need better toilets. Already replaced one

Very responsive team but the sales rep was overbearing and unclear often. The PM was nice and easy to work with. The main issue is workmanship. They subcontract everything out and don’t even oversee the work. Very shoddy and even when we did the post blue tape walkthrough they ignored 50% of it. They’ll blame the buyer for not “catching it” but in reality they just ignored it to save cost/time.

There is always room for improvements on finishing.

Working with Pulte was generally very easy. We LOVE our new home. There were just a couple of issues during the build. They were weirdly unwilling to tell us where things like light switches and electrical outlets were going to be located. These are standard floorplans (but don't call them cookie-cutter, that really offends them...) so there has to be a standard electrical diagram, but they refused to let us see it, much less have a copy. Other builders I've worked with have provided such drawings as part of the new home info packet. Secondly, we closed in early spring, and as of this writing we've been here two months, and we still don't have a lawn. We were told we'd have it in 4 - 6 weeks, but that didn't happen. We've seen virtually no activity on lawn installation at any of the dozen or so occupied homes in our subdivision that don't have lawns yet. The two or three spec homes that Pulte built and are trying to sell of course do have lawns. These are annoyances rather than showstoppers, I would build with Pulte again. ... More

We were pleased overall with the building process. Pulte responded in a timely manner to our concerns.

Overall the building experience was positive, they finished the home in the time they promised, quality of the build was good, some small details that were fixed. In summary my experience has been positive.

Very good communication between autumn and us. Any issues she fixed right away. House is great so far

The biggest disappointment has probably been the paint. We closed on October 23rd and we've already seen areas where the paint is chipped, wasn't applied thoroughly or wasn't taken all the way to the corners. While I understand it's not high quality paint, I personally expected a better paint for the sizable investment we made with Pulte. We will now have to hire someone to fix these issues which we felt should have been done in the first place. I would also add we have a few areas in the floors that have been pushed up. This is something we will now have to make extra time to correct through warranty. ... More

Follow up to correct issues after closing is slow. Would at least appreciate a periodic phone call or email status report on outstanding items. Has been >2 months since reported by home owner...a growing concern.

So far so good