Pulte Homes Reviews in Indianapolis, IN

After paying so much, this is not what we expect to get, quality of everything lkke dry wall, boards, shelves, bathroom not up to the mark. After a month only I am seeing all the ptch work coming out, drywall getting scuffed just with the touch of anything. Nails are coming out from the doors and shelves.Got defective gas init, at the time of closing, field manager said he gonna replace it but after that we are just doing follow ups. Not happy at all

We love our new home! I would recommend Pulte add color options for neighborhoods as that’s causing a huge issue with our large neighborhood. Also it would be great if you could adjust the height of toilet and towel holders for the adjustments people chooses with toilets and counters. It’s a common complaint! Thank you! Traci

Build time was 4-4 1/2 months. Some mistakes were made but were immediately address. Size and quality of the home, compared to other builders is a better value. Mike our contact was hard working and very responsive.

House was rushed and lots of mistakes just ignored because they use different contractors. I still have tape on my walls and cabinets that was suppose to be taken care of before moving in. I keep finding issues daily since moving in a month ago. They are going to need to redo my downstairs flooring it’s that bad! The people you work with are super nice but they are overworked and can’t provide the customer service and project management required!

Quality of the materials is very very low class!!

Selection process was great, manager was ver responsive to issues

Pulte home is good but there’s difference between one community to other. Some of the non standard options are giving easily in other pulte community in Indianapolis but not in HuntersRun. It’s big fight with sales team. For example customer don’t have the choice to choose bulbs type, they’ll give only soft white, will not agree to change.

Fairly easy process. I've always heard that building a house was a nightmare. This was not my experience. Any issues that came up were addressed in a timely manner. Communication was clear.....it may take a day or two to hear back on something....but this crew is slammed busy so that didn't bother me. Finding a lot of cosmetic drywall issues now that I'm living in the house, but will get these handled at my 1 yr inspection. Other minor issues have been addressed in a timely manner. My advice is to visit often and inspect even more. Catch things as early as you can to avoid any major problems down the road. Fingers crossed that nothing MAJOR occurrs after my warranty is up. LOL! ... More

My sales person I worked with was GREAT. She went above and beyond to help me with issues that she normally would not be associated with. Can not say enough good things about Nicole. Mike was also nice to work with. He took care of several things I wanted done before closing. It was nice to have people that was willing to help me since I lived out of state during construction of my home.

Deciding to build our retirement home we toured many neighborhoods to not only choose a great location, but also helped us zero in on the builder choice. Seeing the quality of planning with Pulte neighborhoods, prompted us to stop at the model home to work through an initial home planning process with Matt at Blue Ridge Creek. From that moment on, we were "catered to" as new home builders, working through the many questions to be answered and decisions to be made. Then being introduced to Nick our Construction Manager, who initially walked us through the timetable and various decision timelines, and visually kept us updated on progress with weekly emails including pictures of our build process. This was exgtremely helpful since we were from out of town with only occasional visits to the site. The finalization and closing process with Aaron and the Pulte Mortgage group and closing team also went smoothly. A very professional experience with great people and we are now happily ensconced in our new home! ... More

My project manager had way too many homes. It was evident in the responsiveness and ability to keep up with issues. There were a few hiccups along the way that I had to stay on top off, but the painters are a disaster. It was ridiculous what was missed and how many times they had to come back. By the time we closed, I basically just gave up. I’m also disappointed that the ceiling/attic isn’t strong enough to support any storage. I would like to attach some indoor gym equipment for kids to the walls and ceiling, but Im scared the roof would fall down..even though I was able to put something similar in my last house without issues. I don’t regret buying the house, but I’m left feeling disappointed. ... More

Marc was great as a site manager. He was always ready with answers to our questions, and went above and beyond for us during the build process.

I had a wonderful experience with Pulte homes. From Kurt to Doug, I always knew if I had a question, they would have an answer. The neighborhood is very nice and peaceful as well!

Good experience with you .

I would definitely recommend Pulte to friends

Not a great buying experience

RD Need better toilets. Already replaced one

Visit the home as much as possible and stay on top of the Forman on how thing are going

Very responsive team but the sales rep was overbearing and unclear often. The PM was nice and easy to work with. The main issue is workmanship. They subcontract everything out and don’t even oversee the work. Very shoddy and even when we did the post blue tape walkthrough they ignored 50% of it. They’ll blame the buyer for not “catching it” but in reality they just ignored it to save cost/time.

The service from beginning to end was excellence. We are so happy with our new home!!!!!

This is our second build in the neighborhood. We would not have built again if we did not think Pulte could build a great home!

There is always room for improvements on finishing.

Very disappointed in quality of workmanship. Also qualify of some materials questionable. Great example. We have been in the house less than 2 months and already replacing all the main level flooring. Cheap quality material and noticed many blemishes that were not addressed at installation. Even worse, as I was removing the flooring, there was little evidence that any dirt and debris was cleaned up before the flooring was installed.

Things were good until the end. Since I closed I have had a terrible time trying to get issues resolved. The little attention to detail is missing. There are lots of little mistakes. For example, paint spills and splatters, lumps of plaster, scratches. Several of the items marked during the final walk through were never fixed. They planted trees then turned off the irrigation so now all 5 are half dead. They won't replace because there are still a few green branches. I can't get anyone to respond to my emails. I asked someone to come out and check the issues that I have and I get no response. I like the house overall, but the little attention to detail is missing. I hope that big issues don't show up in a few years. ... More

While we love our home and our field manager- the outsourced help was the problem during the build and many times things were fixed fast and not right. We are still waiting on a punch list of about 10 items 2 months later, with no end in sight. If we ever build again, it won’t be with Pulte