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Pulte Homes Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Pulte Homes.

Read all 629 verified reviews from homeowners that built a new home with Pulte Homes in the Indianapolis area. Indianapolis homeowners have rated Pulte Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.5 out of 5 stars in Indianapolis Area

629 Reviews in Indianapolis Area

Ratings by Category

Overall 3.5

Quality 3.4

Trustworthiness 3.4

Value 3.6

Responsiveness 3.2

Pulte Homes in Indianapolis Area

View Homes

Customer Reviews

Dishonest builder/Horrible customer service

  • Xiao H.
  • Verified HomeBuyer
  • December 18, 2019
  • Zionsville, IN

I spent $8k+ to upgrade all the cabinets to maple solid wood. However, it turns out they gave me laminate cabinets. Tried to contact customer. Never got any reply. Stay away!!!

Pulte Homes responded:
We are sorry to hear you are having a hard time getting in touch. Please email us at socialcare@pultegroup.com so we can assist. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyer Beware

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2019
  • Westfield, IN

While the salesperson (David) and Erin (Project Manager) were both terrific, the overall experience in building a Pulte home was anything but. They are the definition of a tract builder that slaps up the houses in record time...workmanship is atrocious. But, the fact that we were told just a few days before closing that our home did not appraise is sickening. We didn't even do many upgrades (like countertops, flooring, fixtures) because the Pulte offerings were so outdated...can't even imagine how much more under the appraised value the home would have been with these items added to the ...

Pulte Homes responded:
While we are happy to hear that our team was pleasant to work with, we are so sorry to hear of the frustration that the homebuilding/ closing process brought you. We would like the opportunity to make things right and would appreciate if you could email socialcare@pultegroup.com. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Cheap construction and unfinished for the price.

  • Stephen J.
  • Verified HomeBuyer
  • October 02, 2019
  • Noblesville, IN

For the price we paid for this house it should have been completed. Like the concrete should have been sealed, the grout should have been sealed, the granite countertops should have been sealed, the garage should have been fully insulated and dry walled, the garage doors should have been insulated. I could go on and on. I would NOT recommend anyone to buying one of Pulte overpriced unfinished houses. Then after closing it took more than 30 days to get a approved Occupancy Certificate..... And should I talk about the lack of getting problems resolved in a timely manner......... no offense ...

Pulte Homes responded:
Hi Stephen. We are so disappointed to hear that you aren't happy with your home. We would like to look into your situation. If you could please email socialcare@pultegroup.com we would greatly appreciate it. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - If you are considering a Pulte home, I would strongly encourage

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2019
  • Westfield, IN

If you are considering a Pulte home, I would strongly encourage you not to! This experience has been nothing but a nightmare. Quality and attention to detail are severely lacking. After spending a significant amount of time after closing having contractors correct items, they actually have created more issues and damages because no one from Pulte is managing the process. Pulte relies in the homeowner to find things or otherwise they hedge on it being overlooked.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have and we'd really like an opportunity to discuss this feedback with you. Please email us at socialcare@pultegroup.com. --Sarah

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1