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Pulte Homes Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Pulte Homes.

Read all 620 verified reviews from homeowners that built a new home with Pulte Homes in the Indianapolis area. Indianapolis homeowners have rated Pulte Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.5 out of 5 stars in Indianapolis Area

620 Reviews in Indianapolis Area

Ratings by Category

Overall 3.5

Quality 3.4

Trustworthiness 3.5

Value 3.6

Responsiveness 3.3

Pulte Homes in Indianapolis Area

View Homes

Customer Reviews

Pulte Homes - Smooth

  • Cameron B.
  • Verified HomeBuyer
  • February 18, 2020
  • Whitestown, IN

Smooth

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2020
  • Carmel, IN

They have been pleasure to work with

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - I was very happy throughout the process

  • Austen L.
  • Verified HomeBuyer
  • February 11, 2020
  • Noblesville, IN

I was very happy throughout the process

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall Satisfied

  • Audrey B.
  • Verified HomeBuyer
  • November 13, 2019
  • Whitestown, IN

Everyone was responsive to my concerns

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience.

  • Jon H.
  • Verified HomeBuyer
  • October 16, 2019
  • Westfield, IN

Everything throughout the process was handled well.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - So far we don’t have any big issues with the house.

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2019
  • Westfield, IN

So far we don’t have any big issues with the house. Only minor issues. The only thing bothers us is that the drywall material seems to be not the best quality, it’s super difficult to paint on our wall ( we bought the best quality SW paint), and some areas the wall is not super straight, or you can easily see studs. Except these few issues, we are super happy with the house, we like the floor plan, we like all the closet space, we like the people we work with (super responsive and helpful). I already recommended pulte to a few of my friends looking for new homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great building experience with Pulte Homes!

  • Christopher W.
  • Verified HomeBuyer
  • September 11, 2019
  • Fishers, IN

We had a wonderful experience with Pulte. We would definitely recommend them to anyone looking to build a new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - I saw the same house with more upgrades at a better price .

  • Julio D.
  • Verified HomeBuyer
  • August 14, 2019
  • Carmel, IN

I saw the same house with more upgrades at a better price ..

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

ROM 2019

  • Nicole C.
  • Verified HomeBuyer
  • August 07, 2019
  • Westfield, IN

Very pleased with the quality of my new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Pulte Homes - We love our house.

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2019
  • Whitestown, IN

We love our house. Pulte did a good job

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - We had a great experience so far with Pulte Homes!

  • Michelle N.
  • Verified HomeBuyer
  • July 25, 2019
  • Whitestown, IN

We had a great experience so far with Pulte Homes! Zach and Autumn were fantastic to work with and responded quickly to any questions or issues we had both before and after closing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very happy

  • Todd S.
  • Verified HomeBuyer
  • June 07, 2019
  • Carmel, IN

Love our new home, everyone was very professional.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Very positive experience.

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Westfield, IN

Very positive experience. Would highly recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everyone on Brownsburg & at Pulte Mortgage & Pulte Title

  • Monica S.
  • Verified HomeBuyer
  • October 16, 2025
  • Brownsburg, IN

They have been so helpful anytime I have a question with any maintenance.

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're so glad to hear that everyone you've interacted with has been helpful and responsive to your concerns! Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Factual comments on my experience

  • Curtis M.
  • Verified HomeBuyer
  • July 28, 2025
  • Fishers, IN

Overall good experience with agent Jonathan and construction manager Nick. There should be a category for design of the home. Major issues with the downspouts location and not draining far enough from the house to prevent water settling under house. Buyer be aware. One downspout releases in the middle of the driveway. This horrible design and creates a dangerous ice patch in the winter and Pulte refuses to correct the issue. The other downspouts don't present the same danger but long-term concern is that a footer may settle after the 2 year warranty due to soil erosion and I'm stuck with a ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear Jonathan and Nick provided great support throughout your journey. However, we're truly sorry to hear about your concerns with the downspout placement and drainage design. We'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 3

Its a pretty nice home

  • Ricky D.
  • Verified HomeBuyer
  • January 06, 2025
  • Brownsburg, IN

Pulte needs to raise their standards a bit. Trim work detail is very disappointing, fit and finish of some doors is not that great.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Some was good and some was bad

  • Steven D.
  • Verified HomeBuyer
  • September 26, 2023
  • Brownsburg, IN

My Builder Representative in the office was AMAZING. The experience was WONDERFUL. I was kept informed as much as possible, and I felt like the rep took great care in making sure I had a GREAT EXPERIENCE. On the other hand, the person who was supposed to keep me notified on the progress of my house and the periodic inspections did the worst job I've ever experienced. I was not informed about any of the steps. I was forced to call the office to determine what progress was occurring. Finally, the landscaping leaves something to be desired. My yard had deep footprints in it where ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Pulte Homes - I love my home, everyone was very nice and professional, my only

  • Stacy P.
  • Verified HomeBuyer
  • August 03, 2022
  • Brownsburg, IN

I love my home, everyone was very nice and professional, my only issue is I have been in my home for almost two months and some things that were suppose to be done has not gotten done yet.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Built Too Fast And Poor Workmanship

  • Gary N.
  • Verified HomeBuyer
  • February 04, 2023
  • Westfield, IN

The contractors that built the home are careless and don’t consider the home is for the future homeowner and not for them. Nails and cigarette butts are strewn on the side of the driveway. Certain parts of the house is incomplete, and this is NOT due to supply issues. Very disappointing.

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Default problems

  • Ramandeep S.
  • Verified HomeBuyer
  • January 12, 2023
  • Brownsburg, IN

I face multiple problems. I call at helpline desk , email them , but still waiting let’s seee how it takes more

Total Score 5


Quality 1

Trustworthiness 3

Value 3

Responsiveness 2

Mr

  • Kazeem A.
  • Verified HomeBuyer
  • October 05, 2022
  • Brownsburg, IN

Honestly I just spent a month in the new home and all the stairway is cracking and I remembered I told the building manager about this during home walk. I hate the noise that came out of stairway whenever am going up and down the house.

Total Score 5


Quality 1

Trustworthiness 1

Value 3

Responsiveness 4

Good house experience

  • Christie S.
  • Verified HomeBuyer
  • February 02, 2023
  • Whitestown, IN

Scott was very professional and helpful. He walked with me and explained many features of the house.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Delays can be frustrating.

  • Lloyd G.
  • Verified HomeBuyer
  • November 04, 2022
  • Fishers, IN

The building process ran into delays (Covid) that were frustrating but not necessarily Pulte’s fault. In the end, our construction manager, Jen, worked so hard to make sure things were done before we closed. She continues to work hard on some small issues that have come up after close and she is committed to making sure our house is perfect.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - I am very happy with my new Pote home.

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2019
  • Noblesville, IN

I am very happy with my new Pote home. The building quality is excellent. The only negative is that Pulte rushed me through the process of selecting structured and unstructured items. The turnaround was too quick,, which was two and three weeks. For such a large price investment, we need more time.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Garage floor cement is not right

  • Gordon W.
  • Verified HomeBuyer
  • June 06, 2025
  • Plainfield, IN

My garage floor, as I've learned, was poured quickly and worked just as quickly as it was drying too fast. The office staff that came out clearly had no idea about concrete other than what they learned in training class, but assured me it was normal for it to look as strange as it does. There are chips and small holes in it as well, but nobody followed up after they came out to placate me in person. Every thing that needs attention is at their discretion under the "Built to Last" slogan, meaning they'll decide what is or isn't under warranty at their discretion. When someone does come out, ...

Pulte Homes responded:
Thank you for sharing your experience with us. We're truly sorry to hear this and the concerns you've raised regarding your garage floor and warranty service. This is not the standard of care or communication we aim to provide and we understand how frustrating this must be, especially after just recently moving into your home. We would like to escalate your concerns to leadership and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4