Pulte Homes Reviews in Washington, MD

I will base my response base on the star categories. In terms of the quality of workmanship and materials, it could of been better. I understand that in the housing market, builders want to finish homes asap. However, quality should always be more important than quantity when trying to please your customers. With the inflation of homes, i felt that the price for my home was very acceptable. The trustworthy of Pulte was not bad, however, I get it, when the seller is buying the house, all resources are available to that potential customer. But once that customer actually buys the house, you are forgotten and replaced by another potential customer. Lastly, although there were many issues with my house, the responsiveness of the Pulte Homes was quick to acknowledge my concerns and were able to resolve those issues. But some issues that were resolved were actually messy, in terms of cleaning up. ... More

Overall a good community, with the exception of a several issues, that have been brought to the Pulte Homes team. The quality of material and workmanship is not the best, but can be considered average. Their team is very nice to work with. Home layout is great with storage in abundance. The garage space is very tight and the kitchen cabinets are not very user friendly.

The thing that really bothered me was at the walkthru; the Pulte guys gave me an assurance that "If I needed anything to just reach out to them". Well I did. And no response. Guess they did not care anymore since the unit was sold. It was all song and dance.

I am very satisfied with the Pulte townhouse that I recently purchased.

At this point we've lived in our new home for over a month and are very happy with it. The quality of materials and workmanship appears high. And so far Pulte Homes has been responsive to our inquiries.

It’s been over a month that we moved and it’s nice, we’re enjoying the home. There’s no big issues. Couple of small issues fixed by the service team.

Very professional and responsive.

Great service

Love my new home!

Will is great

Pulte Condos in Crown Gaithersburg review – Pros: The location of these condos in Crown, Gaithersburg Maryland is fantastic - they are within a stone throw distance from Crown city center that includes 7+ good restaurants/bars, a Starbucks store, a great wine shop, a Harris Teeter, a Sports club and other stores. With easy access to 270, MD 200-ICC and close proximity to Shady Grove Metro Station the location speaks for itself. The external look of the building is very modern and attractive. The building is located across from the pool and community center and therefore has easy access to these amenities. Inside the unit, the upgraded kitchen appliances and washer/dryer are excellent. The floor plan I choose – Brooklyn has nice size open kitchen and living room area. I will definitely give building a 4.5+ star rating out of 5 stars especially because both, the Sales and Delivery/Operation staff is very professional and attentive. Having said that, there are a few elements that could have been designed better to get a 5 star from me. Cons: - The sound proofing in the building, both internally and externally is nearly nonexistent, the ceiling is lower than 9 feet, there is only one elevator in the building of 32 residents that not only is inconvenient but it is also a single point of failure especially for elderly living on the 3rd and 4th floors, the parking is very limited with a very flimsy and noisy garage door protecting the entrance, the adjacent same size windows do not have symmetrical dimensions and therefore creates a challenge for designing high-end window treatment. For the unit size of 1500+ sq. ft. The balcony size is a joke. Obviously, some of these are design while others are construction quality control related issues. Bottom-line - While the corporate planners/architects plan these Condos to maximize the square footage and utilization for obvious reasons however, they do neither have experience nor inclination to make the design for functional living. There are way too many of these smaller features I can list here that can be easily incorporated into the design that makes a good design great but this review already too verbose. ... More

Pulte staff worked hard to resolve issues and help us out when our closing was delayed at the last minute because of a fire inspection issue.

see above!!!

My wife and I purchased at Downtown Flats in Gaithersburg. We are very happy with our decision and are pleased with the work Pulte did in creating our building and condominium unit.

My problem started with Pulte during the constructions of the house July 2019. First the wrong flooring was installed and it took about a month with the back and forth before they admitted that the wrong flooring was installed. The AC vents in two rooms were covered by dry wall, I had to do multiple follow up before it was corrected. The repairs that we were promised during the initial walk through were not touched on the final walk through. We were promised that the repairs will take place after and it would be up to our satisfaction but forget about it. The workmanship the use is poor and cheap. I think I would have done a better job than what they provided. After moving in we had TWO CODES violation in the roof. One was related to the dryer air vent cap was not installed in the roof, so the hot air didn’t have a place to escape. This is a fire hazard and If my dryer didn’t have the technology to detect this issue I would have lost my house. The second issue, the were no air vent cap installed for the AC to help with getting rid of the hot air again another issue that caused high humidity in the house, which led to having Mold on my towels. I’m still having issues with the high humidity and it has not been remediated yet. The painting job is awful and not professional. The quality if the item installed is Very cheap ... More

Thoughtful design and value added features.

Beware that the stairwell to the second floor is not designed well. it’s impossible to get a normal size couch to the second floor. in addition there are FOUR doors in the master bedroom that are a bit cumbersome to navigate. otherwise i’m entirely happy and really enjoying settling into my new home.

Title says it all.

Check icemaker in frig, ours was block of ice missing the cube tray! Check all tv hdmi cable are easily accessible, ours was hidden deep inside the wall, had to dig it out. All receptables are on , none are “tripped” , cable man had trouble powering the internet panel...check gutters during heavy rain, water missing gutters.

Have had a gutter issue since purchase. Finally someone responded this week. Grass was dead at time of closing waiting for it to be replaced.

Managers are very friendly and cooperative.

See ratings above

Small details that matter like painting job done in the doors, the installation of the material in the bathrooms, the refrigerator door dented, the finishes in the balcony (terrace) demonstrate lack of detail orientation or care for final output and are not aligned with the price paid for the upgrades. Since I still have to follow up with the community manager I can not in all fairness give any rating to trustworthiness since I am waiting to see if the company follows through with the promise to complete the work in question.... please consider trustworthiness as my believe that they have every intention to honor their word and will follow up. ... More

Follow-up on issues that were not completed at closing has not been in a timely manner.

As with any construction there will be some issues. Pulte is very responsive.