Pulte Homes Reviews in Boston, MA

I like The workmanship and layout of the condo. My complaints are minimal . Only 2 TV outlets, not even one in room you call the den. The trash room is locked. So you carry out trash , have to put it down on carpet, unlick the door, pick up trash bag then put it down because you need two hands to open the chute. Locked? Ridiculous! What is anyone going to steal? Halls and garage are overly cold with the air conditioning.

The entire procedure was boilerplate for me. I really didn't have too much contact with builders. Maybe there should be an N/A category?

I think the owners should have more options in selections - ex. if the owner wants handicap cabinets bottoms or not - this is not for everyone - some examples in model home choices don't always appear to be the same when installed - owners should be allowed more custom options of the condo - big tubs a waste in master bath - keep a larger shower and linen closet. add more kitchen cabinets

Did walk thru in November and issue that we had are still not addressed

Issues discovered after moving into unit in November still not addressed in January. sent emails also with no response. I feel one issue is the bedroom widows, Bedroom gets as cold as 60 deg.

multiple delays and not organized well.

Upon moving in and thoroughly inspecting the premises, I find cheap cabinet fronts, not true base units, minimal closet shelving, and the cheapest building materials that a contractor can buy. There is only 1 cabinet in the kitchen with pull out shelves and the supplier is contractor only so we can't order pullouts for the remaining cabinets through them nor does Pulte offer any assistance in obtaining them. We paid for crown molding and wainscoting in the hallway, living room and dining room and find this did not include the hall going into the second bedroom and the opening to the hall in the dining room was not included which looks ridiculous. The installed appliances which we did not get to choose or refuse are of the lowest quality. The ac units in the outdoor storage closet vibrate so much it shakes the wall and is extremely noisy in the bedroom. Should have been insulated to buffer. I fail to see how these units are ADA compliant when there is not one automatic open door entrance in the buildings. Needless to say I am a bit disappointed. ... More

We moved in on 5/12/21 and up to now we have some problems that are not scheduled to be fixed

Seems like they do a good job all around

No happy with Pulte Mortage etc

very nice neighborhood and great construction our granite is fading. I am concerned about the quality

There is high cost applied to few things like lot premium

Generally good but several quality issues with cabinets.

Love the new community, people, etc. However, small situations, which should be easily addressed often take months instead of hours to be resolved.

If we only knew what we hear all night long in the walls before we purchased our retirement home, we would have bought somewhere else. It wakes us up in the middle of every night and when we sent an email to Pulte about our concern, we were told that it this type of issue that comes along with purchasing a first floor corner unit. Loud suction water flushing that shakes the walls, the loud sound of the water gushing behind our bedroom walls. It is so loud that at times you feel like the water is going to come right through the walls with the force of that suction sound, plus the water gushing. We were told that Pulte stood by their GREAT insulation and that very little noise is heard throughout each unit, I think they forgot to mention to us that it only meant if you did not purchase a corner unit. Very disappointed. Also, upon our first walk through, our master bath shower doors were broken. It was reported and 8 weeks later, we are still waiting to hear back from them on when it will be fixed. Trustworthy?? You send an email or a text and they are not too concerned about getting back to you at all. ... More

Still front porch gutter is not in place and I don’t see any commitment..

The quality doesn't seems to be that great. few items pending from walkthrough are still pending to be fixed. The flooring is not what we selected and is damaged

The wrong stove was installed and the salesperson is not responding to me.

One man cannot take care of the requests at this complex along with 2 or 3 of your other condo complexes. It’s not humanly possible. The main concern of Pulte is build, sell and make money. You have no interest in all the people who have already bought a place. There are a lot of really nice people living here. Many are very disappointed in Pulte. When you call or email you are immediately told to go online to take care of your request. There is no personalization. They are all robots. Also, the law firm you hired for the closing were very unprofessional. We had to stand in a hallway signing many papers on a counter probably 12” x24”. We were 3 people standing not more then maybe 8” apart. This is the way they were handling COVID precautions! ... More

I would like to see a much greater sense of communication between builder& buyer during construction, it would make for a better experience for new owners. Also after moving in I feel there should be a better response to the owners concerns regarding issues needing repair or attention. A timely response to either an owners phone message or an email message to address issues should be a priority.

We thought we trusted the brand name, but unfortunately, we did not receive what it was worth even though we paid for higher options.

Poor quality of construction and builder doesn’t respond for reported issues.

I regret the day I moved in here !

The entry door to the unit has gaps. I have reported it several times and not received a response other than we are going to get another company to look at them. The gap is very annoying with light coming in. The paint that was used on the walls was cheap paint it marks easily and flakes. The secondary door from the outside slams shut and have been woken up many times. It was looked at but has not gotten any better. The size of the dogs was supposed to be no more than 10 pounds but there are some very big dogs in the building. The response from the HOA is minimal sometimes non-existent. ... More

Lack of communication. No clear message.NO estimate closing date.