Pulte Homes Reviews in Detroit, MI

Some of the finishing is not great. My entrance door and frame looks crappy. Didn’t pay attention when doing the walk thru. Also our sunroom door is not finished well. I consider Pulte a quality builder but am not happy with some of the finished work Thanks

Adam was, by far, the most attentive, caring, and helpful person we have dealt with. He addressed and solved all our concerns and answered, explained all our questions. He went above and beyond to be sure we were satisified.

Overall experience was great from start to finish with Pulte group.

Julie was very easy to work with. The house was completed when we first looked at it, so we didn’t make any choices other than the house. Now that we’ve been in the house for a few weeks, it’s clear that many of the materials and finishes seem cheap compared to what we paid.

Overall it is OK. It would be nice to have options for the choice of colors and option to choose the finish like Eggshell, Semi Gloss etc. instead of just one color for walls and ceiling with FLAT finish.

Resolving issues is very slow.

My grass was not level from front to the back on my house. Looks so ugly like that please I need all my glass to be one level thank you.

not satisfied with responce or treatment with issues after closing. One issue being we are older and did nor understand who we contact with our problems. This should have been explained to us with some respect, which it was not. After buying a Pulti home in Florida and being completey satisfied we are disapointed with Pulte in Michigan.

Construction team were very impressive and took care of all the issues that were open. Didn’t had a great experience with pulte mortgage. There was lot of gap between pulte mortgage officer and title company.

Chad was helpful in explaining various questions we had in the build process. He was quick in response and was flexible in helping our needs. Chad was patient enough to help us understand what to expect when moving to our new house, he gave us a good overview of the do's and don'ts in the house. So, over all I can say that we had a good overall experience.

The overall homebuying process went well. The only area that needs improvement would be the financing area. Being a first-time buyer, I expected more communication from Pulte Mortgage, especially being a first-time buyer and with the rising interest rates. Overall, I would recommend Pulte for buyers in the housing market.

I feel the closing was rushed. I was told to fill out a document online. Come to find out the document was my actual closing. I wanted to sit down, and sign papers and ask questions. It was like i was deliberately misled. I did the closing on 12/21/21, I still haven't received my closing documents. I was told they would be sent to me

Found the mortgage process more daunting than we have with other financial institutions. Make sure you are thorough going through documents as there were some corrections that needed to be made in our application. Seems like some building steps along the way were rushed. The after closing fix it crews have been amazing in fixing all issues that have come up and on a timely manner!

During the construction process, I felt that I was helped along by some of the staff like Kay and Tony. They helped me understand the decision-making points along the way. However, at the end of the cycle, I felt a bit rushed to walk-thru and review so many things - especially when it came to the "how to use" part of that final week. It turned out to be somewhat overwhelming.

I overall recommended Pulte Home. The price and option they included are good for the price. Although workmanship can be improved. Vinyl floor is uneven and the wall is not flat.

Let me start by saying that Ben our construction manager, addressed every concern we had upfront immediately and kept us up to date weekly, to the status of the build. He is a true assets and I think made a big difference on our build. I will say that Pulte really needs to address some drywall and paint quality issues, such as very visible drywall mud seams, drywall tape behind the paint peeling off, sloppiness of the applied paint, and the quality of the paint(even when paying for the paint upgrade). If I pay for the paint upgrade, I expect the paint to be better quality than say buying a can of basic flat paint, at a big box store. Pulte is a huge national company, they should use very high quality paint, especially when paying for the paint upgrades. It’s a huge miss there in my opinion. We moved in a little over a month ago and besides the issue with the paint, which I feel some of these can be resolved within our warranty period, we haven’t really noticed any other issues. We are very happy with the quality of a lot of the finishes throughout. Pulte is also very good at cleaning their construction sites every night as there’s no debris left thrown about and street sweeper comes daily. The only extremely disappointing issue we had during the whole build is Pulte mortgage and the “promise” of an incentive for just initially talking to them. They seem to be shady at best. We chose another lender upfront but they kept communicating with us and even ordered an appraisal on our property like we had a loan there. Took multiple communications and months to get them to close a loan we never had with them in the first place. With all that said, overall we are happy and our condo is beautiful. ... More

Very easy process, exactly what I needed.

Pulte did a great job with the process and the staff is very friendly.

I checked out all available units on multiple occasions and was able conclude with incentive. I am happy to get what i want for my budget. I was guided in right direction to make correct decision. Also, i got support in moving into the home which was very very helpful. Overall, i’m happy and its great

Drew was very responsive to questions issue before and even after closing.

Couldn't believe contractor-grade materials used based my home price point. Hood vent partially installed; told it would be finished or removed after closing. Six weeks later, and multiple requests made to construction manager, no action has still been taken. Surprised at the misinformation given to me to use all of Pulte services. For example, their homeowners insurance quote emailed to me sounded good on the surface, but upon further examination, realized the quote was for only about 2/3s the value of the home being purchased. Not sure at what point I would have been told the cost based on the actual home value. ... More

Overall, we are very satisfied with our homebuilding experience here with Townes at Lakeview. Our home was delivered in great condition with only a few minor things we wish were designed differently (namely placement of light switches and power outlets). Would recommend to anyone ready to embrace low maintenance multi-family living.

This was our first home by experience, and they made the process, very smooth. The materials for that were on the basic side, but that it was the flexibility to add nicer light fixtures, bathroom, vanities, shower heads, etc. in the future. Overall, the price of the house seemed reasonable. When we went to close, we’re going to the show room and try and they were many more materials and lighting fixtures etc that we were never offered. I’m not sure if that was specific to this neighborhood, but I would’ve liked the choice if possible. Our building manager did a fantastic job communicating with weekly emails and photos. ... More

Build manager Adam was very responsive and helpful through the build process. We definitely got more value from a new build with pulte than any of the used options we found in the entire Detroit area

Delivered condo in the time estimated with all my choices & colors I selected.