Pulte Homes Reviews in Detroit, MI

The process of obtaining a mortgage was tedious. There was a lot of back and forth . Even asked for a US currency income whenever my husband was recurving a Canadian currency pension. All they have to do was convert it to US but instead called us several times that it has to be in US. After our closing time and we were supposed to move in, our moving truck has to park outside the house because there was something else they have to fix before it will sign off that whatever they fix is ok. We have pay extra time because of the wait. We had 2 moving trucks waiting to unload our stuff. Constructions workers cars/ trucks remained parked in front when the moving trucks are trying to park. They should clear the area when someone is moving ..We weren’t aware too prior to purchase that we will paying for our garbage service separately. We thought it was included in our HOA fee.. ... More

Expected better workmanship from Pulte.

My experience with Pulte has been very positive. From Jennifer E, and Kyle T at the site they have been outstanding and have always been responsive to any of my requests. The community is wonderful to live in and the quality of the product is good. Minimal noise (from construction and daily traffic). I would recommend a Pulte home to everyone!!

The overall homebuying process went well. The only area that needs improvement would be the financing area. Being a first-time buyer, I expected more communication from Pulte Mortgage, especially being a first-time buyer and with the rising interest rates. Overall, I would recommend Pulte for buyers in the housing market.

This was the fourth new home my wife and I have had built. By far the best experience. Communications throughout the process was excellent. Every week we received an email from our construction manager with details of the work expected on our home. All the contractors were very nice and polite. Overall it was a stress free experience.

Overall a goog experience,all or questions were ans in a timely manner construction foreman were great

No proper response and our house was given way after the promised time and no compensation

Communication is vital to a successful build relationship. Ask for weekly status updates while making sure you are clear (before starting the process) on what your expectations are.

Everything went pretty smooth with purchasing a Pulte. home. Elaine and Adam are a pretty good team And I appreciate the way they helped us through this adventure

Julie in sales office and Nolan the construction manager are both great. Made our experience a pleasant one.

I am running behind the Pulte Warranty even after 40days of Home closing for issues fix in my Home. I had issues with 2 Bathrooms, improper ceiling which is making cool air enter into Home at some sections

Julie and Nolan were thorough, professional, and understanding.

I was so impressed with Pulte construction quality by seeing my friend's home, but I don't see that level of quality in my home building process. So sorry to say this but I am so honest about it.

They rushed to close and we are finding serious wiring issues

We were ecstatic to close and move into our new home! The salesperson Dave I. was amazing. Everything seemed good, until we noticed a crack in one of the living room windows, then sockets in the basement weren’t working within the first 2 weeks. Warranty came out to review the issues, and will get back to us soon. The most disappointing event that has occurred, is the furnace/humidifier is already leaking, and a hot water pipe from the dishwasher has caused water to leak onto our treadmills in the basement. This is less than 2 months after closing. Building materials are nice, but based on our experience so far, attention to detail in workmanship has clearly been sacrificed for the sake of speed. ... More

On time delivery. Good quality. Good responsiveness.

Displeased with masonry work. Also location of transformers and pedestals. They should be in rear of homes, not the front!

The cleanliness upon closing was terrible. Workmanship on certain things is low in quality. For example, paint, trim boards look like they have been chewed on, paint dripped on grout, stains on tile that I can’t get off, entry door in garage has many dings in the metal, cement from filling beam pockets fell all over floor. Took hours to chisel it off floor. I’m sorry but that’s not quality workmanship for what we paid for the house.

Better take your time and effort to review everything, inch by inch of your entire new house. After closing you’re on you own. Repair service is slow as never expected CS manager feels like is giving you a favor or doing a courtesy order sending the repair team. Enjoy your new experience

Moved in a month ago and we still have outstanding issues to be fixed. We've been ghosted, no one responding to our requests

Antoine was superb in responding all out queries. The only cons with the process was the walk around in the house during the handover. Nevertheless, the total experience with pulte was great.

Our home buying experience was normal and the sales team was really bad

Pulte is an intense builder; delivered expectations, completed on schedule; and with promised materials. Every pre-selection of colors and materials met plan. There were no mysteries; you get your order. The new home was less than "clean" upon arrival. They earned our Trust.

Overall, total home buying experience was great. Sales team was involved throughout to answer questions and offer suggestions with design and options. Construction team was very responsive and provided regular updates with the build. Closing was a breeze following the final building inspection approvals. Totally satisfied with our home and the Pulte team that made it happen.

Great experience ! Easy buying process and sales person was very helpful!