Pulte Homes Reviews in Detroit, MI
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What Detroit Homeowners Have to Say About Pulte Homes.
Read all 578 verified reviews from homeowners that built a new home with Pulte Homes in the Detroit area. Detroit homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.8 out of 5 stars in Detroit Area
578 Reviews in Detroit Area
Pulte Homes in Detroit Area
View Homes
Customer Reviews
Pulte Homes - Bad customer service.
- Moe W.
- Verified HomeBuyer
- October 09, 2019
- Canton, MI
Bad customer service. Bad finish’s on the house. Nothing lineup. And they promised to have an individual within the first month to take care of any issues and it’s has been a month an half and no response!!!! Be careful and check out all final touch’s especially your windows, (top and bottom not the exact measurement). Bad work over all.
Pulte Homes responded:
We're sorry to hear that you aren't pleased with your home, but thank you for taking the time to share as customer input is invaluable to us as we work to create a great home building experience. To discuss this situation further or for assistance with unresolved concerns, please email socialcare@pultegroup.com and our team will be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Great Disappointment
- Jennifer P.
- Verified HomeBuyer
- October 09, 2019
- Clarkston, MI
I am a widow with two children I am raising on my own. In order to lower my stress level, I chose to buy a new home thinking that I would have no worries. Since moving in 6 weeks ago, the basement has been torn up and replumbed, the water heater leaked, the furnace/thermostat needed replacement, the oven is leaking gas, front door needs to be repainted and 50% of the laminate flooring was improperly installed and will be torn up. I have gotten an unsatisfactory response from Pulte management. It seems as though the speed to finish the homes has greatly affected the quality.
Pulte Homes responded:
We are so disappointed to hear about these unresolved issues with your home and would like to look into the situation. Please email socialcare@pultegroup.com and a team member will be in touch. Thank you for sharing your experience. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Poor quality finish
- Dae Y.
- Verified HomeBuyer
- June 05, 2019
- South Lyon, MI
Numerous problems during the construction, especially the quality control was very poor
Pulte Homes responded:
We apologize that you encountered problems with your new home, as it is our goal to deliver an excellent home and home buying experience. If you'd like to tell us more, we're always listening at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
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