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- Detroit, MI
Pulte Homes Reviews in Detroit, MI
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What Detroit Homeowners Have to Say About Pulte Homes.
Read all 580 verified reviews from homeowners that built a new home with Pulte Homes in the Detroit area. Detroit homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Detroit Area
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Customer Reviews
High Quality Home. A pleasant, happy building experience.
- Anne F.
- Verified HomeBuyer
- February 11, 2020
- Westland, MI
My friend came and after seeing my home said she wanted to sell her home and buy one like mine. That is high praise. Reggie was my construction manager. He treated me like a friend. My house was perfect on walking in. There was nothing that needed attention or to be fixed but he made sure I knew I could call him for help. I needed some information and Reggie came right over to help.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte at Westbury
- Robert P.
- Verified HomeBuyer
- January 27, 2020
- Canton, MI
We moved into the Westbury community in 2019. We had a good experience with the sales person Kelly and also our project mgmt team of Samer and Mike. We did have a couple delays for a few mistakes but Pulte and the team above made them right, and we are very happy with our end result. Don't misunderstand me you need to be proactive in your build process and watch at every step but if I did not have to move at the STUFF... UGH, I would build again with this crew and Pulte. A company is only as good as the people they have and our team is Top Notch!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home of my dreams!
- Catherine L.
- Verified HomeBuyer
- January 25, 2020
- Clarkston, MI
Out of necessity and no longer needing a big home my husband and I purchased a Pulte home. We loved the models and when we saw the perfect lot with emphasis on trees and a spacious lot with lawn and snow services we couldnt resist purchasing our new home. Service has been positive, prompt and polite and ultimately their aim was to please. We designed a beautiful home which are very proud to call our own and look forward to share it with family and friends.
Pulte Homes responded:
We LOVE hearing that you are so pleased with your experience and your new home. We are so honored to have you in the Pulte Homes family and welcome home! ^Abby
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy Home!
- Senthilkumar S.
- Verified HomeBuyer
- January 24, 2020
- Novi, MI
Pulte made my dream home comes true with all my expectations.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - We had great experience throughout our new home construction.
- Anonymous
- Verified HomeBuyer
- January 11, 2020
- Canton, MI
We had great experience throughout our new home construction. Great team to work with. We are very happy with our purchase.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding
- Steven P.
- Verified HomeBuyer
- January 07, 2020
- Clarkston, MI
Salesperson (Adam) was very knowledgeable and was a pleasure to work with, as were construction supervisors. Great house! Very happy with whole home-buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
smooth closing process
- Chaitanya S.
- Verified HomeBuyer
- December 18, 2019
- South Lyon, MI
thanks PGP Title , Pulte Mortgage and Sales team for the smooth closing process. everyone was amazing
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte
- Mario G.
- Verified HomeBuyer
- December 07, 2019
- Auburn Hills, MI
We are very please with our Pulte home. The entire staff was great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
made Pulte earn each star
- Anonymous
- Verified HomeBuyer
- December 04, 2019
- Lake Orion, MI
In my case, I’m probably overly critical, especially when paying $700k. Ultimately, Pulte resolved every last issue and went above and beyond with its customer service. While the experience was challenging, as is with any new build, the end result was worthwhile and I’d recommend Pulte to anyone.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Wonderful Experience
- Arfatun S.
- Verified HomeBuyer
- November 13, 2019
- Canton, MI
We had a very nice experience in buying the home which Pulte built. It is a great builder and we are very happy with the entire experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fully satisfied with new home and service
- Anonymous
- Verified HomeBuyer
- November 13, 2019
- South Lyon, MI
It was the first time to purchase new home for me so there are several unknows and concerns. Long story short, at the end my family and I are fully satisfied with support & service of Pulte team and quality of house.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Reliable and trustworthy
- Dalibor D.
- Verified HomeBuyer
- November 13, 2019
- Macomb, MI
Our Pulte home build exceeded our expectations. Not only did they make our timing work, but they were always fast to communicate and kept us informed every step of the way. Our home is beautiful and the craftsmanship is at a high level because of it. Our building manager, Wally, was incredible to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I LOVE MY NEW HOME
- Paula S.
- Verified HomeBuyer
- November 06, 2019
- Clarkston, MI
My salesperson (Adam) was the best! He kept in touch through all phases of the home building process and genuinely cares about making sure I am 100% satisfied with my home. The quality of my home is very nice. After i moved in, I opted to paint the interior with the colors I wanted and it made a positive difference. I can honestly that I had very little stress in building my home. They delivered 100% with friendly attitudes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home
- Bertha N.
- Verified HomeBuyer
- November 06, 2019
- Auburn Hills, MI
Friendly helpful staff, quality building materials, all at a reasonable price. A place I can call "home".
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good job Ali
- Reggie P.
- Verified HomeBuyer
- September 04, 2019
- South Lyon, MI
Ali and Steve and the building tram were the only part excellent...the sales woman Jennifer was not good at all
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good Value.
- Anonymous
- Verified HomeBuyer
- July 20, 2019
- Canton, MI
Home is well designed. Mangg features standard.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pleased customer
- Yeon J.
- Verified HomeBuyer
- July 02, 2019
- Novi, MI
The sales and home delivery process was smooth. No delay on delivery dates. Quick response on the issue.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - We had good communication with our builder and they are very
- Anonymous
- Verified HomeBuyer
- June 18, 2019
- Novi, MI
We had good communication with our builder and they are very responsive
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Thank you!
- Gheorghe A.
- Verified HomeBuyer
- June 18, 2019
- West Bloomfield, MI
We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Home completed on time.
- Anonymous
- Verified HomeBuyer
- May 31, 2019
- Novi, MI
Home completed on time.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good service
- Venkata K.
- Verified HomeBuyer
- May 14, 2019
- South Lyon, MI
The construction manager is on top of all items that need to be completed and very responsive for follow up items. I am enjoying the home and so far no issues
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Recent Purchase
- Anthony T.
- Verified HomeBuyer
- December 16, 2025
- Plymouth, MI
The mortgage application process went smoothly. The house was available to move in when promised. The white glove service to integrate the electronics in the house was exceptionally well done once an Internet connection was made. Had some minor glitches ( for example the garage door failed to close sometimes) that were repaired promptly. Don’t hesitate to call for service.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the mortgage process went smoothly, your home was ready as promised, and the white glove electronics setup was handled exceptionally well! It’s great to know that the minor issues you encountered were resolved quickly and that you felt supported throughout. We appreciate your feedback and your encouragement to reach out for service whenever needed! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall excellent experience with a few niggles
- Justin M.
- Verified HomeBuyer
- November 17, 2025
- Macomb, MI
How did you feel about the entire process, from initial purchase to final move-in? It was excellent. We were well informed and had a great seller's agent named Antoine who's taken exception care of us. The construction side was great too with weekly updates and good communication. How would you describe the quality and value of your new home? The quality of the home is subjective. At a distance, everything looks great, however after living in it for a few months now, you can tell the trades were rushed when putting things together and a feeling of corner cutting lingers. Gaps ...
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive homebuilding experience with our team. It's wonderful to know that you felt informed throughout your process. However, we're sorry to hear about your concerns with the quality of your home and would like to make leadership aware of this. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Pleasant buying experience
- Trina L.
- Verified HomeBuyer
- November 05, 2025
- South Lyon, MI
Our experience with Pulte Homes was outstanding! From Jennifer in sales to Devor, our construction manager, the entire team was amazing. We couldn’t believe how smoothly everything went — we actually closed on our home earlier than expected! We love our new home, we love our neighborhood, and overall, it was a wonderful experience.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Jennifer, Devor, and the entire team made your homebuilding journey so smooth! Closing early is always exciting, and it’s great to know everything came together just as you hoped. We’re delighted that you love your new home and neighborhood. Welcome to the community! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I love my new home!
- Mohammed A.
- Verified HomeBuyer
- September 09, 2025
- Macomb, MI
My experience was great. Also, my sale man, now became my family member Antoine was excellent. I highly recommend him to anyone trying buy or build new home at Deerbrook. Also construction manager Maria and her team were very excellent. Tony was excellent too. My overall interaction with all the member involve was nothing but memorable.
Pulte Homes responded:
Thank you so much for sharing your wonderful experience. We’re thrilled to hear that Antoine, Maria, Tony, and the rest of the team made your homebuying journey memorable! Your recommendation means a lot, and we’re so happy to have you as part of the Deerbrook community! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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