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Pulte Homes Reviews in Detroit, MI

What Detroit Homeowners Have to Say About Pulte Homes.

Read all 577 verified reviews from homeowners that built a new home with Pulte Homes in the Detroit area. Detroit homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Detroit Area

577 Reviews in Detroit Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Value 3.7

Responsiveness 3.7

Pulte Homes in Detroit Area

View Homes

Customer Reviews

Home Buying Experience

  • Pamela B.
  • Verified HomeBuyer
  • May 02, 2024
  • Lake Orion, MI

All the Pulte employees I have encountered have been top notch. From sales to construction supervision to customer service, they have responsive, diligent and willing to go the extra mile. I had a frustrating experience with appliances and their installation. The lack of preparation and communication were driving forces. I would recommend that Pulte offer appliance packages and installation in the future.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Experience with Pulte

  • Lisa M.
  • Verified HomeBuyer
  • April 18, 2024
  • New Hudson, MI

This was my first time building a home - the entire experience was wonderful and went very smoothly! The Pulte team I worked with - CJ, Luke, Adam and Nick kept me informed throughout the entire building process and made the experience much easier than I had anticipated. I am very happy with my new home, the quality, and service.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

My experience has been good throughout the home buying process!

  • Ambareen S.
  • Verified HomeBuyer
  • April 08, 2024
  • Farmington, MI

Pulte divided the home building process into about 3-4 phases and communicated at the beginning about these different phases and called us in at each phase to the home site or office and answered the questions that we had, also guiding as to the paperwork that is needed, sending us updates and pictures throughout the construction, it was a straightforward process!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Antonia Z.
  • Verified HomeBuyer
  • November 28, 2023
  • Clinton Township, MI

Great experience everyone was so helpful and very friendly. Frank was very good, he was so organized and most helpful. Kay and Chad were great also. Returning calls to answer questions. Thanks so much usually such a stressful experience was made so much better. Just comparing building last time in January 2000 with a different builder.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

It's been great so far. Chris and Frank have been great in helping with all the details

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2023
  • Lake Orion, MI

It was great. I think Pulte Homes in general is better value for money and it shows in the quality of the house. But please do not go with Pulte Mortgage. They are a joke. No process in what they do. Delays/no communication. Last minute changes to determine "Cash to close". They changed the value four times. You are better off going with any other lender other than Pulte Mortgage.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Build made Easy

  • Donald K.
  • Verified HomeBuyer
  • June 29, 2023
  • New Hudson, MI

From purchasing, selection, building and closing the Pulte people did an outstanding job. Keep it going, customer service goes all the way these days.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Home Purchase Experience

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Clinton Township, MI

Everyone I worked with, starting with the sales representative to the title company closer, was informative, polite and experienced. The construction manager kept me up to date weekly and answered all my questions promptly.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience from start to finish

  • Mir S.
  • Verified HomeBuyer
  • May 28, 2023
  • Sterling Heights, MI

They are truly a one stop shop for the home buying experience. Everything was done in a professional and timely manner. Could not have asked for a better experience. Keep up the good work!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience

  • Peter P.
  • Verified HomeBuyer
  • May 03, 2023
  • Sterling Heights, MI

The process of building my first own went very smoothly and turned out as to how I wished. Any issues that arose were handled appropriately and efficiently. Good working with Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I’m my first Pulte. home

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2023
  • Lake Orion, MI

Everything went pretty smooth with purchasing a Pulte. home. Elaine and Adam are a pretty good team And I appreciate the way they helped us through this adventure

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Doreen U.
  • Verified HomeBuyer
  • January 12, 2023
  • Canton, MI

Julie in sales office and Nolan the construction manager are both great. Made our experience a pleasant one.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • December 23, 2022
  • South Lyon, MI

On time delivery. Good quality. Good responsiveness.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • James W.
  • Verified HomeBuyer
  • December 12, 2022
  • New Hudson, MI

Pulte is an intense builder; delivered expectations, completed on schedule; and with promised materials. Every pre-selection of colors and materials met plan. There were no mysteries; you get your order. The new home was less than "clean" upon arrival. They earned our Trust.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall Happy

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2022
  • Commerce Township, MI

Easy to work with and lots of options to choose

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Pulte Experience

  • Dennis S.
  • Verified HomeBuyer
  • November 10, 2022
  • Canton, MI

We were delighted with the whole Pulte team, from Sales, design team and the two Construction Project Mangers we worked with. The only complaint we had is fit/finish or catching painting and drywall blemishes. Very pleased overall and would highly recommended Pulte!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Paul and Sharon

  • Paul W.
  • Verified HomeBuyer
  • November 04, 2022
  • New Hudson, MI

Building our home with Pulte was a pleasant experience. The staff went over and above helping us throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Overall a good experience, highly recommended.

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2022
  • Canton, MI

Overall a good experience, highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - You don't get a lot of time for making your choices and they

  • Walter D.
  • Verified HomeBuyer
  • April 08, 2022
  • Novi, MI

You don't get a lot of time for making your choices and they are somewhat limited but we are very happy with the design decisions we made. They handled the current supply issues very well and kept us generally ontime.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

The people that were Pulte employees. Jennifer and Frank, went above and beyond.

  • Linda C.
  • Verified HomeBuyer
  • April 06, 2022
  • Novi, MI

Pulte met their deadlines, we’re helpful and patient in my dealings with them. Some of the outside work appeared a little sloppy and hurried. They responded to my concerns quickly. From start to finish they helped me navigate the daunting task of purchasing a new home for the first time by myself.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales person and field manager were great. Always available and very knowledgeable

  • Deborah D.
  • Verified HomeBuyer
  • August 04, 2021
  • Novi, MI

Pulte met all the build milestones even when everything was delayed or backlogged because of the pandemoc

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Communication

  • Robert B.
  • Verified HomeBuyer
  • July 30, 2021
  • Novi, MI

Easy to work with on every phase of construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - I would buy again

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2021
  • South Lyon, MI

I would buy again

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Builders were very cooperative and caring. They made the whole process smooth and easy to navigate.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Novi, MI

Pulte is one window place to purchase a home. They worked really hard and are genuine in providing a home. They are very caring and prompt in providing services.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Finished home in timely manner and addressed issues found(few)

  • James C.
  • Verified HomeBuyer
  • February 02, 2021
  • Clarkston, MI

Finished home in timely manner and addressed issues found(few) in timely manner. Very organized Closing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Downsizing

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2020
  • Clarkston, MI

Moved to pine vista to downsize from a larger family house. We have been very pleased with the entire buying and building process. Even with the COVID delay, the house was done right on the revised timeline. So far we are very pleased with the quality and workmanship, we had 1 minor issue after move-in but us was corrected very quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5