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Pulte Homes Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Pulte Homes.

Read all 421 verified reviews from homeowners that built a new home with Pulte Homes in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Minneapolis-St. Paul Area

421 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Pulte Homes in Minneapolis-St. Paul Area

View Homes

Customer Reviews

Pulte Homes - For the price we paid, it should have been better.

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2022
  • Lake Elmo, MN

For the price we paid, it should have been better.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Townhome

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2022
  • Lake Elmo, MN

Pulte mortgage and the sales person we dealt with were phenomenal…..the craftsmanship and quality of work in the house is sub par

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Mixed

  • Heather F.
  • Verified HomeBuyer
  • August 31, 2022
  • Saint Paul, MN

Buying the house and the construction period was great. The people I worked with (Jake and Charlee) were very responsive and checked in after closing. The after purchase team is the opposite. The emergency line take messages and has a stated 3 day response time.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte delivers but . . .

  • Gary H.
  • Verified HomeBuyer
  • August 30, 2022
  • Osseo, MN

We like our new townhome and most of the workmanship is very good. Still, some small glitches are obviously covered over with a little elbow grease and paint. At the right light angle that becomes too obvious. However, I am thrilled with the most of it. Just be aware. Your choices session is WAY too short and pushed>

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

Everybody from Pulte was awesome!

  • Dylan K.
  • Verified HomeBuyer
  • August 30, 2022
  • Lake Elmo, MN

I love my Pulte home! Everybody did a fantastic Job! Ryan and Heidi were amazing through the whole process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • Lake Elmo, MN

Extremely disappointed in the quality of product and workmanship in my home. For the price I paid, the lack of care and concern by Pulte's subcontractors is very disturbing. I was told there are 2 walk-throughs completed by Pulte prior to my final walk-through. There was absolutely NO way this was done in my home. And if so, then I guess shoddy workmanship is acceptable within your corporation. There are issues that I addressed long before closing that were not addressed and still haven't been addressed. I've been in my home now for close to 2 months. Pulte's motto appears to be 'pass the ...

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

Pulte Homes - The home buying experience was surreal for me.

  • Rameez G.
  • Verified HomeBuyer
  • August 30, 2022
  • Cottage Grove, MN

The home buying experience was surreal for me. It was easy and Pulte homes was always very informative about every process along the way.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Been first payer house with out blinds .

  • Omar M.
  • Verified HomeBuyer
  • August 04, 2022
  • Saint Paul, MN

It’s nice to have with Pulte binders to build your new house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte builds quality and spacious homes.

  • Abraham T.
  • Verified HomeBuyer
  • August 03, 2022
  • SHAKOPEE, MN

Pulte builds quality and spacious homes. We loved our home and we definitely recommend Pulte for family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Terrible experience from day 1.

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2022
  • Waconia, MN

Terrible experience from day 1. Sales rep was horrible. Walls are already cracking. Roof is falling off. No grading after 30 days. The development looks like a dump site. No updates are given to warranty work filed. Wish I would have gone another direction. Will never buy Pulte again or recommend to anyone.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The project manager was very responsible and the project plan was delivered as planned.

  • Samuel N.
  • Verified HomeBuyer
  • July 31, 2022
  • Hamel, MN

Pulte Home Builder build a good home. They care about their customer and try keep the project plan on track. When something went wrong, they responded quickly to resolved the problem. They have a good team of sales agent and contraction manager

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kitchen cabinets and closing

  • Mahant H.
  • Verified HomeBuyer
  • July 29, 2022
  • Hamel, MN

Very bad quality Of kitchen cabinets, paints and to much complications on closing.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Homes - The quality of our home did not appear consistent with other

  • Heidi H.
  • Verified HomeBuyer
  • July 27, 2022
  • Savage, MN

The quality of our home did not appear consistent with other homes done by Pulte. We were the last home in the neighborhood so we felt like our home was rushed and did not get the attention it should have. We are still waiting on several repairs and items to be finished nearly 2 months after move in. We do love the floor plan that we selected.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Lake Elmo home

  • Matthew L.
  • Verified HomeBuyer
  • July 27, 2022
  • Lake Elmo, MN

Heidi and the construction crew at Union Park were great! Would recommend Pulte buying experience. Easy options, attention to detail and updates throughout the process were right on.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Helpful and kind

  • Kristine S.
  • Verified HomeBuyer
  • July 12, 2022
  • Lake Elmo, MN

Buying a house is stressful. The team here at Pulte were helpful and kind as we purchased a townhome under construction. In this challenging real estate market, Heidi and Ryan took care of details with confidence so we could close in less than two months. We are so happy with our place to call home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I did not have the best buying experience with Pulte from the

  • Stacy S.
  • Verified HomeBuyer
  • July 08, 2022
  • Saint Paul, MN

I did not have the best buying experience with Pulte from the mortgage issues to some of the details in the workmanship. I know the mortgage company is "separate" from the builder, however this is not my first new build and from past experiences with other builders, this one by far not the best experience. I had several issues upon moving in. The construction manager was great to work with but some of the other contacts did not live up to my expectations.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Pulte Homes - We love our townhouse.

  • Anonymous
  • Verified HomeBuyer
  • July 07, 2022
  • Lake Elmo, MN

We love our townhouse.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Amazing Experience

  • Mitchell B.
  • Verified HomeBuyer
  • July 06, 2022
  • Minneapolis, MN

We did not enter into the home buying process looking for a new build. We stumbled across Pulte by accident, but what an amazing accident it was. The sales associate (Tim) was great help throughout the showing, answering all of our questions. The Pulte mortgage team was also great, the process a little tedious, but their incentives and final price could not be beat. The home is amazing and all the warranties are great and easy to access. Overall, we are incredibly happy with our home and can't wait to spend many years here. I highly recomment Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What a joke

  • Dawa T.
  • Verified HomeBuyer
  • July 06, 2022
  • Waconia, MN

Bad experience all the way around. Paint the shipping from the door garage door is not working light bulb was wrong sink was wrong chipped everywhere on the deck

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Canterbury Crossing Townhomes

  • Larry B.
  • Verified HomeBuyer
  • July 05, 2022
  • SHAKOPEE, MN

Our ceiling seams and wall seams were less than professional. Pulte sent APV to address. The APV tech informed the only way to correct the ceiling mismatch was to have the complete ceiling texture reworked. It's been 2 weeks and no followup from a Pulte rep.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

Pulte Homes - house quality as good as we expected.

  • Aili J.
  • Verified HomeBuyer
  • July 05, 2022
  • Osseo, MN

house quality as good as we expected. very roughly material. and after closing , customer service reaction too slow to fix rest home issue.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Pulte delivered in the time that they said they would from the

  • Sean E.
  • Verified HomeBuyer
  • July 05, 2022
  • Waconia, MN

Pulte delivered in the time that they said they would from the beginning. Pulte was responsive to issues found during the build. Overall it was a good experience to get the house built.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Townhome Sound

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Saint Paul, MN

I have really appreciated the responsiveness of Pulte’s staff. When warranty issues come up, they are fixed quickly and efficiently. However, the townhome I purchased is far less sound proof than advertised. I expected to hear loud sounds, but I can frequently hear doors closing and muffled talking.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Homes - Very happy with Pulte homes!

  • Jessica M.
  • Verified HomeBuyer
  • June 07, 2022
  • Osseo, MN

Very happy with Pulte homes!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Overall, we had a good experience with Pulte.

  • Allison F.
  • Verified HomeBuyer
  • June 05, 2022
  • Saint Paul, MN

Overall, we had a good experience with Pulte.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4