Pulte Homes Reviews in Las Vegas, NV

Love my home, however I submitted a work order within the 30 days period and no one has contacted me to fix the issues. Disappointed in their responsiveness to issues.

The super was great, the quality was good for single family housing, the upgrades and pricing was predatory to say the least.

Quality of the build was not what it should have been.

Overall Pulte is a great homebuilder. The superintendent addresses issues fast. I think the salesperson I had needs to be more attentive . Once the down payment was paid in full... never heard from her again and ignoring of communication from my realtor and myself was frustrating. The mortgage/close process went great! The only other issue I had was design center, this has yet to be fixed with the bath accessories vs faucet package color error

there is no such thing as craftsmanship in todays home construction all builders throw up the home and move on

Some features listed as upgrades could be of better quality (cabinets). Paint coverage could better throughout. Instruction on home amenities such as how do you turn on the fireplace? Should leave paint for owners so they can touch up various paint issues (interior wall and trim and outside wall and trim) so contact with customer service is not only reduced but issues are corrected quicker.

We just moved in and have several things that need to be addressed. I would like to complete this after all items have been addressed through the process. We have noticed several items such as appliance instillation, cabinet finishes, improper grout work and paint overlap that will all need to be addressed before we can complete a full review.

I had a couple issues not fixed when asked to. I didnt really make a big deal out of it since it was mostly cosmetic issues but either i feel like it should have been resolved.

I sent my request to have issues fixed within my 30 days warranty and no one ever called or emailed me back.

I’m am not happy with this builder this is my first new build house and I had higher expectations than this. I first want to start first with the HOA dollar amount they gave me was a lie. It was double that when I got my first bill a month later after closing I feel lied to and I reached out to the HOA company and they confirmed that Pulte knew about the price raise about 5 months before I even stepped foot into their office. First week in the home there was water leak in my meter which I do give it to them they were quick to fix. But poor quality on painters and cabinet vendors. I had a ton of over spray around the tiles paint spots in the exterior of the home. My vanity had so face support so they were really squeaky cabinets. Their project manager isn’t so good on catching these quality issues as they weren’t hard to see. Made it feel as if they just wanted to leave it as is and just hope no one complains. But for being a NEW build I had higher expectations for sure. I wouldn’t recommend this builder to friends or families. ... More

The buying home experience was good, but right after I moved in, the house’s master vale already was leaking and I submitted a ticket to repair, but no one called or responded. Quality of material was doubtful.

Middle-of-the-road builder suddenly finding themselves building $1m+ homes. Nice people, but really out of their league. It's unclear whether the company even really wants to be selling houses this expensive. It's clearly a struggle for them internally.

Understanding that life as we know it took a major turn the day we received our keys to our new home (March 17, 2020). I wish the frustrations with of that timeframe were all that we experienced, unfortunately, they are not. Our walk-thru (key day) was less than stellar. They were still putting up our block wall, pouring the bedroom stoop, planting trees and shrubs, pouring the rocks and putting in the gate. The cleaning people went to the wrong house (as told to us). We left to allow them to do some work - they did not. I cleaned our new home from the dirt of construction. Dirt e v e r y w h e r e. I still have glue or silicone in my sinks. Plaster in the shower head, shower head pointed to ceiling. Paint on the tile, unfinished work throughout. To say it has been disappointing is well beyond an understatement. We believe we have been placed into a situation that of 'make us find it' or it isn't a problem. We are not builders nor are we versed in all things that should be finished to a specific code. We provided our 30 day warranty to Pulte on April 20, 2020. I worry greatly at what it is that we HAVEN'T seen that will be our burden to fix that is not on that list. Didn't anyone do some sort of quality walk-thru? We have yet to hear from the Warranty Center either (aside from the email acknowledgement). During the building phase we noticed open beer containers that we eventually shared when asked to provide feedback - never in my wildest dream would I have expected the workmanship and quality to be this poor. Extra holes in walls, glue/silicone in sinks, paint on tile, doors that don't close (or you can see light through them). There is a film I cannot clean off my tile, no matter how hard we try. Loose cabinets, dents and dings in cabinets (revealing the wood). Dead plants in the front yard (advised Pulte at time of planting) - now the HOA is coming after us for the lack of attention to detail. And still we wait. ... More

We have family moving to Vegas and I have steered them away from Pulte.

Corporate actually cared about the buyers. DO NOT USE PULTE MORTGAGE. This group is the absolute worst. Build could be much better. Sub contractors are either careless, or are not given proper time to do the job correctly, which goes back to back corporate leadership.

I think you have to monitor carefully along with field supervisor the quality of workmanship.

The maintenance people seem to be very responsive and have indicated that the warranties will be honored. I am disappointed in the quality of the cabinetry and carpet, as well as the interior paint, for the price we paid. The electrical outlet configuration is odd. Our salesperson wasn't as well informed as could have been, so there have been some surprises. But, we love the efficiency of the home.

I love the home. Hard to get hold for repairs.

The home-buying process was average overall. While the transaction went through, there were several cleanup issues that required more attention. There are nails sticking out under the bar that need to removed immediately. The gate was falling down after a few days of moving in. We still need the directions on how to set up the thermostat to our phones. Additionally, the lack of a thank-you gift or gesture from the Pulte realtor felt impersonal and left a lukewarm impression. This could have been handled with more care and attention to detail. We purchased a home from Toll 4.5 years ago and received Tiffany wine glasses and key chain from the Toll Realtor. Overall, Pulte builds an average home buying and home experience., ... More

Be sure to put everything in black and white when you're negotiating the deal with Pulte. We were promised with small a upgrade by the sales rep but it never happened by closing, no explaination, no responds. Also I recommend hiring a third party home inspector to do a pre walk through inspection, it will save you a lot of time spotting items to repair.

The quality of materials and workmanship is disappointing given the pricing of these homes. You would think for the money, you would receive "upgraded" items compared to the other builders. Upgrades are ridiculously expensive and when you do upgrade, the workmanship is sloppy (trimming not aligned, sloppy caulking, paint on everything; the carpets, faucets, countertops, windows, just to name a few). When asked to have things fixed during the walk-through, it wasn't any better. We're better off fixing everything ourselves. On the flipside, our building supervisor was amazing! If it wasn't for him, we wouldn't have known a lot of information that should have been told to us by our sales rep. Very responsive and very trustworthy. ... More

Please take your time when doing a final walkthrough and do not rush. If more time is needed please submit in writing for the time. I missed more things that needed fixed than I realized. I suggest Pulte Homes use a better product in their showers. When sitting on the Master bathroom bench be careful because once the product is wet, you will start sliding. I will be installing a hand rail and sitting on a towel to prevent any mishaps.

There are a lot of cosmetic touch up needed, microwave not working properly, masters shower drain clogged, some cracked roof tiles, and dying landscape plants,

Materials used are cheap.air conditioning inside house noisy.unfinished painting in some part of the house.it took long time response when we have emergency electrical service.

Very informative. For quality and workmanship, we found electrical issues on ceiling electrical system that always have power for ceiling fans wiring even switch is turn off (it was corrected). No power above the island ceiling electrical lighting & Job request has been submitted to fix. Still awaiting dates on delivery of the fridge unit, bar cooler unit and selected garage door.