Pulte Homes Reviews in Las Vegas, NV

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Very easy to work with and great service!! Everyone that I worked with at Pulte was amazing and made the process very relaxing

Very nicely built house. Layout and accessories are well thought out. For the most part there were no major issues with build quality or materials. Unfortunately getting little things fixed is a chore. Nothing gets done unless I am on top of the project manager all the time. Even then there were several occasions where promised work was not performed. Very frustrating. Pricing of the house is more reflective of the market and not necessarily features, materials and craftsmanship. Same houses in the neighborhood sold for far less than others as the developer was finishing up the neighborhood. I guess early buyers had to put up with construction all around them for many months, justifying lesser price. ... More

Problems keep popping up which shouldn’t happen. Very lazy with requests.

Couldn't be happier than we are with the whole experience. Ray was a rock star putting up with all our questions.

My whole experience so far has been up to par but when i did have issues and submitted thise issue for inquiry on 11/18/19 they have yet to be addressed. I do have an appointment for resolution on 12/20/19.

The sales force is wonderful. In general, the home is beautiful. However, after moving in, we saw many, many small issues and a couple not so small. The most important one's are tile poorly installed in the foyer and edges on the corners of the kitchen island that were not finished off and are very, sharp posing a cutting hazard as you walk by. Repeated requests for assistance go unanswered by the Pulte Warranty office.

Such a great company to work with, with all of the advancements in modern technology its becoming quite obvious that the level of customer service and personal touch has suffered greatly in a lot of businesses these days. Pulte is absolutely not one of them, they are very friendly and accommodating to their customers and their needs. They have great communication as well as pride in what they do. I would recommend this company to anyone!

Make sure you have the home builder do the walk through with you.

We've been living in our home for about one month and can't get over how wonderful the house is. Our communications with the sales representative, the construction and design teams, the mortgage group, and customer support have all been courteous, responsive, respectful and helpful, and made our home purchase surprisingly easy.

Overall, I am very happy with the home and the purchasing process. There are some very minor issues with the workmanship such as gaps, wood separating in certain areas, doors not closing easily, etc. Most of this stuff are cosmetic or easily fixable. We'll address these in our first warranty list. I took one star off from Responsiveness to issues is that there was a noticeable cosmetic defect in the outside of the house that we pointed out in the walk through, and that has not been addressed yet. Again, this will be listed in our warranty list.

Cabinets and drawers should be inspected thoroughly. Some of my drawers were not properly fastened. Paint droplets are everywhere.

Loan process not too difficult to meet if prospective buyer believes he/she can afford the price. Nice floor plan for one story home.

Detail on workmanship; mainly the painting; was poor

Terrible customer service. Entire neighborhood in Blackrock is upset about the problems and multitude of issues they have had with their home. Beer bottles found in our attic left from their workers. Our entire flooring has to be re-done. Cabinets were putting In incorrectly. We have paint issues all over the home. Broken doors and selves in the bathroom closets and storage spaces. Broken doors that were not replaced. Incorrect placement of dual twin water heaters. Incorrect plumbing that was done and needed to have plumbers come and correct. Things as simple as having the toilet rolls placed to close together such that you cannot place toilet paper on them. Still has not been fixed....this is the building 101. The price of the homes are really expensive because of the location and the views. The quality of the work and the customer service response is less than standard and sub par at best! I would never purchase another Pulte build again. Unfortunately, this was our dream home so we are stuck now. ... More

The Pulte team did a good job delivering a product I am excited about.

Good experience buying the house, everyone we worked with was very helpful.

Good home and professional staff

Good people that work to build in quality and treat you with respect before, during and after the sale.

I BELIEVE THAT THE SALES STAFF, DESIGN CENTER, AND ESPECIALLY THE MORTGAGE PEOPLE ARE VERY FRIENDLY, CAPABLE, AND PLEASANT TO DEAL WITH. OPTIONS ARE EXTRAORDINARILY HIGH PRICE.(industry standard though) 2ND BATHROOM IN HEWITT MODEL WAS DESIGNED BY THE SAME DESIGNER OF THE BATHROOMS FOR SOUTHWEST AIR

We’re quick to answer any questions/concerns we had

Beautiful Home

Use extreme caution on knowing all the rules, associations involved and before you sign off on walk through go through it with a fine tooth comb. In fact spend the money for a home inspector even though the house is new.

Every room in the house has to be repaired. Tape marks, gouges in the walls, baseboard corners don’t match up. Caulking in sinks not completed correctly. All concerns have been reported and so far they will be addressed.

Very nice people, but a cumbersome process to get any warranty work completed. We have been waiting 6 weeks for touch-up paint.