Pulte Homes Reviews in Las Vegas, NV

Would probably not buy with Pulte again. House was rushed to meet their deadline. Warranty having to repair things that were already repaired prior to close. Very unhappy about this.

After careful decision of which builder to purchase our retirement home and Pulte with good reputation we were very disappointed. From sales to home building supervisors. The home was delivered very poor with so many things to fix. With spending too much on options and they were not in excellent condition. The luck of communication to make the homeowner feel assure is definitely not there. We have to do the follow up ourselves and hope that it’ll be taken care of.

The best part of Pulte is the sales people that sell you on the house. They are polite and responsive. Everything after is a nightmare. So many issues with the build. Everything is broken and after living here for a month, the tape starts to peel from the walls. They use cheap and unqualified laborers sub-contracted 3 times over to save as much money on your build as they can. I have multiple broken items, broken quartz sink, broken stove, cracked upgraded glass, and so much more. All on a new house that cost about 1 million. They pretend to follow up but don't. They just send emails and defer you to other companies. Do not trust them, they lack integrity. If you don't believe me, join the neighborhood social media groups, you will see for yourself. Everything from the moment you sign papers with them is an uphill battle. ... More

Worst framing I’ve seen in years. Studs missing, no corner studs, single king studs around window openings holding up thousands of pounds of roof tile. Electrical wiring pulled with the sheathing pulled off of it. Wires taped together buried in the walls. Outlets covered resulting in excessive opening made in the drywall to locate them. Gas lines moved and only tested after I questioned them About it. Names constantly missed spelled in documents and even yelled at our lender on the phone because they thought it was a robo call - really your a business! I would never had boy this Property had I know about the pending litigation and recent customers waiting for nearly two years to have properties corrects. I would never recommend Pulte. My door bell doesn’t work for goodness sake. Horrible builder ... More

Pulte worst builder ever I had to deal with, poor customer service and poor quality, from twisted walls to uneven windows

I had my last walk through on November 21st and I closed on November 26th things that were supposed to be fixed 3 days after my last walkthrough and before getting my keys are still pending today 1/15/19 counter tops had to be replaced 2 times and during a replacement my other counter top got damaged. Contacting Juan the constitution manager is a joke.. never answers calls or messages and email replies take for ever he even blocked 2 of my phone numbers. How professional is that? I work in a place with over 2000 team members a lot of my coworkers ask me if I’m happy with my house and if I recommend it and the answer is a big NO! Same for family and friends. Biggest mistake was to purchase with Pulte after all the bad reviews I saw but I thought people were exaggerating. What it supposed to be a moment of it’s excitement turned out to be a stressful situation that gets more stressful every day. ... More

seems like everyone is trying to get their bonus and hit their goals by rushing to close. After moving in, I realized there are excessive amount of repairs and fine tuning needed (very sloppy work). Spending few minutes in each room during walk thru is completely insufficient. That burden should not be placed on homeowner and it should be with the builder/field manager. Paint drips all over the floor and carpet, gaps and chips throughout the house, loose faucet/sink, etc..etc.. Seems like there are too many homes going up at same time and not enough quality control and not enough field manager to spend time in each home while they are being built. The response and attitude is .... "just close now and let home warranty deal with it. I closed and hit my goal and it's home warranties responsibility now". My neighbors have been dealing same ongoing issues with home warranty for almost a year now. I'm hoping that won't be me. ... More

Terrible customer service. Entire neighborhood in Blackrock is upset about the problems and multitude of issues they have had with their home. Beer bottles found in our attic left from their workers. Our entire flooring has to be re-done. Cabinets were putting In incorrectly. We have paint issues all over the home. Broken doors and selves in the bathroom closets and storage spaces. Broken doors that were not replaced. Incorrect placement of dual twin water heaters. Incorrect plumbing that was done and needed to have plumbers come and correct. Things as simple as having the toilet rolls placed to close together such that you cannot place toilet paper on them. Still has not been fixed....this is the building 101. The price of the homes are really expensive because of the location and the views. The quality of the work and the customer service response is less than standard and sub par at best! I would never purchase another Pulte build again. Unfortunately, this was our dream home so we are stuck now. ... More

The Pulte home we just purchased is our fourth new home purchase and has been the most disappointing experience by far. Pulte is the exclusive builder in the area we purchased in. After numerous meetings with a sales agent we were not made aware of some key design options. One was very important and not explained thoroughly. The total costs for what I consider to be modest upgrades represented more than 50% of the base cost of the home/lot. An example of the lack of trustworthiness is on our cabinets. Spent $38K in upgrades and after closing we started to unpack and all of the 24" deep lower cabinets in the kitchen, laundry room and bathrooms had small 6" shelves. No shelves that were the full depth. This eliminates the ability to utilize the cabinet space. When approached about this concern we were told the come as is and these shelves will not be provided. This configuration was not disclosed during the options selection process. There are other examples I could provide. Regarding quality workmanship and materials. Our warranty repair list is at roughly 25 items. One example on this is the AC pad, simply walking around it to inspect it caused the pad/cement to crumble. When repair technicians have come out to fix warranty issues they don't speak english so its literally impossible to communicate. Repairs themselves have also not been up to par. One example of lack of responsiveness is our farmhouse kitchen sink. Upon final walk-through, we discovered a chip/crack which was clearly caused by someone dropping a tool in the sink. nearly 60 days later we still do not have a new sink or a repair done on it. This after numerous communications to confirm timing and a plan to correct. ... More

The quality of workmanship on these houses is extremely disappointing. 1 month in and they have to replace the sub-floor in the laundry room because it has a huge hump in it (FYI-Pulte knows this is an existing issue in all Modena homes) and have to tear apart and move a wall because it is not straight/square with the rest of the area. This shows the poor workmanship by the framer. The framer comes in and complains the whole time about making the repair and blaming it on other trades. The field management team and their unprofessional from day 1. They did not make the repairs necessary that were suppose to be completed from the walk through delaying my crew to do their construction which repeated for over a month. They finally come in a make the repairs and they are not done correctly. They put a band-aid on the sub-floor and had to fight to get it replaced. They can't be trusted to make the repairs correctly. I had to escalate it up to a corporate office locally and that still gave me mediocre results. Overall, I will never recommend Pulte again due to the lack of professionalism and commitment to get the house built right from the field management team and the continuous arguing from the so called "customer service" repair team. ... More