- New homes
- Pulte Homes
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- Las Vegas, NV
Pulte Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Pulte Homes.
Read all 515 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Las Vegas Area
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Customer Reviews
Sacrificing Quality
- Anonymous
- Verified HomeBuyer
- July 03, 2023
- Las Vegas, NV
Pulte used to be an elite builder. Now they have lessened to cheap materials and 'don't call me, I'll call you' customer service. You wouldn't expect to see the following in a Pulte home based on it's advertising confidence: flat paint (even in wet areas); missed painted areas; door strikes carved with a pocket knife; crooked doors; missing tile; unsealed windows; not following floor plans, and more. A short list of other Pulte issues: scheduled closing day w/out an employee to help us; construction manager turnover; causing homeowners to miss work due to no-show scheduled work; LACK OF ...
Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Very good
- Yinglin Y.
- Verified HomeBuyer
- July 02, 2023
- Las Vegas, NV
Sales 5stars Field manager 5 stars Very efficient with mortgage and great communication between sales and field manager. My field manager fix all the little problems for me. And this is my second house I purchased with my sales jelena. She is phenomenal.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Attention needed
- Adaugo G.
- Verified HomeBuyer
- July 01, 2023
- LAS VEGAS, NV
I have emailed and texted for some issues in the house that need addressed/fixing, but they haven’t responded
Pulte Homes responded:
Hello, we are so sorry to hear that you are experiencing unresolved concerns with your new home. If you could please email us at customersupport@pultegroup.com with a summary of the concerns along with your address and contact information we would greatly appreciate it. ^AF
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Great brand new home buying experience
- Ziyan Y.
- Verified HomeBuyer
- June 29, 2023
- LAS VEGAS, NV
Good buying experience, easy to work with from start to closing. Great customer service at the sales office! Knowledgeable in house lender! Friendly superintendent at walkthrough!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Initial quality of the house is poor with many issues.
- Ariel T.
- Verified HomeBuyer
- June 29, 2023
- Las Vegas, NV
Our sales person Jelena was great. She answered all our questions and addressed our concern. Our loan process was made simple and easy, thanks to Jennifer and Shelly.
Total Score 5
Quality 1
Trustworthiness 4
Responsiveness 1
Excellence across the board
- Dawn H.
- Verified HomeBuyer
- June 29, 2023
- Las Vegas, NV
From the moment we visited the neighborhood, to the decision-making process, through sales and financing through Pulte Mortgage (they made it SUPER easy), we were able to qualify and close within 30 days - just like what was told to us that very first day at the sales office by our wonderful salesperson, Mary. Like clockwork everything happened, and we were able to take care of everything long distance, as we were moving here from out of state. Then when it came to our walkthrough, our construction manager couldn't have made things easier and more pain-free! The home is beautiful and ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
12/10 will buy with them again in the future!
- Allyson N.
- Verified HomeBuyer
- June 29, 2023
- LAS VEGAS, NV
If I could give Pulte a 12/10 I would. They were amazing, accommodating, and the quality was there. Would definitely use them again!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Buying Experience with Pulte at Skye Hills Las Vegas, NV
- Lujain A.
- Verified HomeBuyer
- June 29, 2023
- Las Vegas, NV
Buying experience with Pulte at their Valdrige location in Las Vegas was great. Angela and Danielle were great to work with, highly recommend them!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quick Sale
- Arnum W.
- Verified HomeBuyer
- June 29, 2023
- Las Vegas, NV
While shopping around for a home in the Vegas area we came across Pulte at Valridge the sales representative was Angela she guided us properties that were quick sales within a month and a half we were closing our deal. After seeing how the homes were built and the quality that was incorporated it was a easy decision for my wife and I to make on our purchase, location location location.The entire process was quick and easy the home selection the loan process and the preparation of the property to be moved into.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything is good! Process is timely.
- Li W.
- Verified HomeBuyer
- June 08, 2023
- Las Vegas, NV
Everything is good! Process is timely!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Karen the sales rep was very pleasant to work with.
- Frederick V.
- Verified HomeBuyer
- June 02, 2023
- Las Vegas, NV
Everything worked out smoothly and we are delighted with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We shopped in Northern Las Vegas for over a year, and the Pulte homes seen the best value for our money, and I also love the location. The journey with working with Pulte from sales finance, and moving in was easier than I had expected. Working with Pulte
- Anonymous
- Verified HomeBuyer
- May 31, 2023
- Las Vegas, NV
Pulte made shopping for our New home, a great experience, from walking through the models, picking out the right model for us, size price, and features, the Pulte group was there to help us every step of the way.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
First new home build was great!
- Christopher B.
- Verified HomeBuyer
- May 31, 2023
- Las Vegas, NV
This was our first new home build and it was a great experience!
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Very easy
- Christoph G.
- Verified HomeBuyer
- May 24, 2023
- Las Vegas, NV
Straight forward buying experience where all of our questions were taken care of. Super high quality house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales to delivery was great
- Erica C.
- Verified HomeBuyer
- May 24, 2023
- Las Vegas, NV
We never felt like one in the plenty. From sales to delivery each person was very personable yet professional.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Beautiful Home
- Anonymous
- Verified HomeBuyer
- May 24, 2023
- LAS VEGAS, NV
Great layout and great community
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy and smooth process
- Li Y.
- Verified HomeBuyer
- May 24, 2023
- Las Vegas, NV
Experience from the beginning to end of process was really smooth. Very happy with my new home. Hope everyone looking in this market can enjoy a smooth easy process like our family did.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great service, we were informed every construction updates. Jonah has excellent service and Jelena is a champ!! from start to closing
- Jerry E.
- Verified HomeBuyer
- May 15, 2023
- Las Vegas, NV
Totally recommendable!! excellent customer service from day one to finish.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everyone we dealt with at Pulte made the process great!
- Maliq K.
- Verified HomeBuyer
- May 03, 2023
- Las Vegas, NV
Pulte builds top quality homes and we love ours!
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Great Home! Terrific Follow up!
- Carlos M.
- Verified HomeBuyer
- May 03, 2023
- Las Vegas, NV
Dominic and his team did a fantastic job following up on any issues. Responsiveness was great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with Pulte
- Anonymous
- Verified HomeBuyer
- May 03, 2023
- Las Vegas, NV
We've had a very good experience with Pulte, our sales rep Laurel, design options rep Pattie, construction supervisors Steve and Mike were all great and very responsive and accommodating. The quality of construction meets expectations and follow up warranty work is easy to schedule. Overall the experience has been great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
ALITSA
- Tahira A.
- Verified HomeBuyer
- May 03, 2023
- Las Vegas, NV
Overall we had a very good experience. The staff was very helpful, courteous and friendly. Enjoyed working with you guys. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Don't close until EVERYTHING is fixed
- Anonymous
- Verified HomeBuyer
- April 19, 2023
- Las Vegas, NV
The quality does not reflect the price increases, homes are being sold for 6-700k+ but the lack of attention to detail is disappointing. Simple things like sanding down doors before painting them isn't done. The sense of urgency for repairs has dropped to almost zero now that I've closed on my house. My house is still filled with blue tape and has issues that aren't being resolved.
Pulte Homes responded:
We're sorry our warranty response hasn't been satisfactory, and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Dan, the construction site manager was very nice, responsive and very helpful.
- Simon H.
- Verified HomeBuyer
- April 05, 2023
- LAS VEGAS, NV
This is the second house we purchased from pulte. I liked the layout of this model, additional half bath will be better.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homeowner Hayward and Deanna
- Hayward D.
- Verified HomeBuyer
- April 05, 2023
- Las Vegas, NV
Lack of response to poor workmanship!
Pulte Homes responded:
Hi Hayward, we apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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