Pulte Homes Reviews in Essex County, NJ

What Essex County Homeowners Have to Say About Pulte Homes.

Read all 33 verified reviews from homeowners that built a new home with Pulte Homes in the Essex County area. Essex County homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Essex County Area

33 Reviews in Essex County Area

Star Rating Breakdown

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4.2

Responsiveness 4

Pulte Homes in Essex County Area

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Customer Reviews

Pulte Homes - Quality of material could have been a lot better for the price

Anonymous
Verified HomeBuyer
February 11, 2020
Livingston, NJ

Quality of material could have been a lot better for the price paid.

Pulte Homes responded:
We are sorry to hear that you aren't happy with the quality of your new home. If there is any additional information you would like to provide or if we can assist with anything, feel free to email customersupport@pultegroup.com so our team can be in touch. ^Abby

Total Score 2

Quality 3

Trustworthiness 4

Responsiveness 4

excellent team

Flora B.
Verified HomeBuyer
February 11, 2020
North Caldwell, NJ

good people to work with.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The team has been great.

Anonymous
Verified HomeBuyer
January 22, 2020
North Caldwell, NJ

The team has been great. That said finish work was not as expected.

Total Score 4

Quality 3

Trustworthiness 5

Responsiveness 5

Dream home

Renzo B.
Verified HomeBuyer
January 07, 2020
North Caldwell, NJ

So happy to have gone with Pulte

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great experience, we love our new house.

Limei X.
Verified HomeBuyer
November 13, 2019
Livingston, NJ

Great experience, we love our new house.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Poor workmanship all around.

Anonymous
Verified HomeBuyer
October 30, 2019
North Caldwell, NJ

To say this was sloppy work would be a compliment. There was no attention paid to the construction of this home throughout the process. We pointed out easily half a dozen major construction mistakes (incorrect materials used, bathrooms being placed in wrong places, open holes left in the roof) and have a list of over 50 items that need to be addressed, nearly half of which were raised prior to closing. One of the field managers (now removed) openly admitted that no one was supervising construction for a period of several weeks while he was gone, so the sub contractors literally did whatever ...

Pulte Homes responded:
We are so disappointed to hear that you have had such a negative experience. If we can help with any unresolved concerns or if you would like to discuss further, please feel free to email socialcare@pultegroup.com and a team member will be in touch. ^Abby

Total Score 2

Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Love the townhouse layout, closing was fast with Pulte mortgage

Pihua L.
Verified HomeBuyer
October 10, 2019
Livingston, NJ

Love the townhouse layout, closing was fast with Pulte mortgage company

Total Score 4

Quality 3

Trustworthiness 4

Responsiveness 4

Quite professional before the sales after sale remains a big disappointment

Adnan R.
Verified HomeBuyer
July 02, 2019
Livingston, NJ

We were happy initially with the support from Pulte and also quite happy with the house when we recieved it. However on the day of closing we have a list of things not done and even after one month they are stlili pending. i can say its sad to see this kind of customer service post sale

Pulte Homes responded:
Thank you for bringing this to our attention. We apologize that our customer service hasn't been satisfactory and if there are unresolved issues that we can assist with, you can always reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 3

Quality 4

Trustworthiness 3

Responsiveness 1

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