Pulte Homes Reviews in Albuquerque, NM

My overall experience was great

How well received we were by Kori, Project Manager and Emmanuel, Warranty Manager to solve any usual expected new built issues we experienced. Pulte does a better build of homes in our opinion.

Pulte members always addressed my concerns or issues within reasonable time. They never brushed me off with their busy schedule but took an interest any time I called or texted. I worked with a fantastic team at Pulte Inspiration and I couldn't have completed the process without their patience and willingness to see me through each step of the way.

Carlos was absolutely awesome, extremely helpful and responsive to concerns. The house was "live in ready" at closing, but there were some finishing details that were supposed to be taken care of the following day and I never heard back from the gentleman, Dean, who was going to have them fixed. When my concern was brought up to Carlos, he gave me all the information needed to take care of my needs. Overall a great experience, and I would purchase another home from Carlos and Pulte...but this is my forever home.

Pulte cares about what they build and how they build - it’s a quality home with very well thought out features

Beautiful, well made home in a wonderful community!

Our field manager and sales associate were very responsible and expressed interest in addressing all our concerns. Ask about how your layout will sit next to your neighbors’; our bathroom has a window above bathtub facing into neighbor’s upper hallway window!! (We fixed with an adhesive stained glass.) Approaching closing, the process became a bit rushed. We are planning to use the warranty for every little thing, but they haven’t been able to come out yet with the pandemic. They have been providing phone support which is good!

Purchase a new Pulte home! The fit and finish of the home are great; love the very functional floorplan. A well-built home for a fair price.

Pulte has been such an amazing company to work with. They were awesome from day one helping us find the perfect house. When we were having a little bit of difficulty with closing they did everything they could to help us. Erika and Dan from pulte mortgage were seriously life savers. As for the build itselfe our contractor Matt has been amazing. The house is wonderful, but any issues that have arisen hes made sure to get taken care of right away. So very happy we went with Pulte

In general our experience in purchasing a Pulte home was very good. We feel the price we paid, including incentives, was a good overall value. We develop a good working relationship with our field manager and felt he was very responsive to our questions and comments

We love our new Pulte home! It has luxuries that we never dreamed we could afford. The home is affordable and comfortable. The new neighborhood is also very nice and well planned. Our realtor has been very helpful.

Great home buying experience.

My experience with Pulte Homes was ok. Lot of stuff need to be corrected in the home

The concrete (entry way, driveway and sidewalk) look like poor workmanship. Our entry gate was done twice and installed the wrong way….was told all would be taken care of…still waiting for all to be fixed As well as some smaller detail in the home

Great salesman and sales experience. Not so great response on issues.

The home buying process was painless, from the design to signing the mortgage. Pulte offers lot of designs to fit your needs and are really responsive to your needs. Unfortunately, there were some things that were not done before closing, and now now it seems I cannot get a hold of anyone. Maintenance workers miss scheduled appointment and there was no followup. I am disappointed that these fixes fell through especially because I was reassured things would be taken care of quickly.

There were some issues that are still unresolved that needed repairs

I love my new home very much. There are somethings such as walls are crooked in some areas wish it was better quality workmanship done for the price.

Closets not durable, we’re not anchored well to the studs, had to put longer nails for durability

Happy with my purchase, expect I’m still waiting for them to fix some details!!!

Gabriel was wonderful. He helped find the house and walked us through thr process. Then only bad thing was at closing, even though we could sign, we couldn't get the keys. This was because of an error that was made. The certificate of occupancy that was in the folder for our house was actually for another house. Everyone scrambled to get it done that day. We had to cancel our furniture from being delivered. We got the keys later that day but never got a call from upper management to check on us or apologize for the error.

Great customer service, very knowledgeable

Overall, our was good. There were issues but none that couldn't be addressed and resolved.

I recently purchased a quick-close home with Pulte. I can’t comment on the design process. The sales team was very responsive and helpful before and after the process. They allowed me access to the home to get windows measured for blinds prior to close. The construction manager walked me through the home and explained the ins and outs very well. When I moved in the shower leaked, the dishwasher leaked and the AC didn’t turn on. The warranty team was extremely responsive. The AC was fixed in a matter of hours and the leaks were fixed quickly as well. Overall, I worry about the resale value of the home because it appears to be priced quite high compared to other new construction in the area but I appreciate the warranty. ... More

We are very pleased with the quality of the workmanship and response to after sales issues. We are not so pleased with the communication received during the build. We lived out of state during the construction so we relied on the sales consultant and construction manager for timely and accurate updates on progress and delays. The updates were few and far between. We only received then after much prodding and several on-site visits from us.