Pulte Homes Reviews in Charlotte, SC

Alan Suddeth is who I dealt mostly with. He’s kind, personable, and quick to respond. He will keep you updated throughout the entire process.

Had a great experience building with Pulte

Pulte home has done a good Job every step of the way during the entire building process. Theve kept me informed on timelines, deliverable up to closing. The staff was excellent from The Sales Agent (Maryann) and the construction Supervisor(Chris). Very good Job

I like the product, Pulte seems to use better quality materials than other builders

Finally we own our own home and it is beautiful.

The buying process and regular progress updates were great.

From the sales rep, the project manager and the referrals (insurance, mortgage, etc) my experience has been exceptional. I love everything about my new home and any issues I have had have been very minor and was resolved with one text to Ed Norris.

Both my sales agent and my construction manager were wonderful. They communicated weekly and always encouraged questions. Overall, I am very pleased with my new home!

The builder kept us informed, starting with the ground breaking, all the walk throughs; throughout closing. The builder was a professional.

Very responsive and helpful

Look for another builder, do not use Pulte.

She ensured our entire home buying experience was smooth. she went above and beyond on all our needs. She made sure all our questions were answered.

Pulte has great project management. But there was small product issues found when settling in. Everything overall was smooth

We couldn't be happier with our new home. Of course we hit a few bumps along the way, but the Pulte team has been super responsive and worked with us to get everything squared away. The floor plans are open and inviting. The build process was pretty much on schedule - with a minor delay (but that's typical of a new build). Since we've moved in, responses to our warranty service requests have been prompt. Highly recommend a Pulte home!

Great experience. Construction Manager was very responsive to respond to questions and I’m confident in the home. The sales team continued to provide information throughout the process as well. Overall, great delivery by Pulte.

We had some issues with communication toward the end but our field manager worked hard to make sure all of the issues were resolved before we moved in!

The house is amazing, I’m really happy with this project. Thank you Pullte

Lee and Ed were very responsive throughout the whole process, and always available to answer questions and offer solutions when needed. Overall, for a first time home buyer, the experience was great.

I purchased a new-construction unit in South Village because of the great location and pretty, modern exterior. However, the overall buying experience and quality of the interior of the home are sub-par. Starting with the sales experience, it appears there are communication issues with Sales and the construction team. Many times, I made decisions on finishes with my Sales Rep only to find they were completely ignored by the construction team. For instance, I chose a tiled shower and one weekend I came to visit the house and a plastic molding one had been installed instead. Secondly, my Sales Rep tried to change things we agreed upon. We agreed upon hardwood treads on all the stairs, and at the last minute he said the top floor staircase was going to be carpet. I had to argue with him to get him to honor what we agreed upon. Luckily, my real estate had it written down in her meeting notes so I was able to leverage that. The construction team also does not provide timely updates and the updates they do give are wrong. You are left in the dark wondering what is being done. Lastly, the workmanship is below average. Starting with the garage. They did not let the concrete dry properly which caused it crack. They pulled it up and filled in the cracks with a very noticeable caulking agent. It magnified the cracks 10X and now looks horrible. I tried to get them to fix it properly as this was not how any of the other garages were but they refused. I am now left with huge ugly cracks in a brand-new garage. In the interior, they stained the staircase with a stain that does not match the hardwood. There are paint splatters all throughout the steps and places where they dropped paint and rubbed it off. They walked on the stairs after they put the finish and you can see footprints throughout. I had hardwood companies come look at it and they all said it was a poor quality job. Even the original painter came in to look after I filed a warranty claim and admitted it was done very poorly. Still they are only offering a touch-up job instead of re-doing and making it right like they should have the first time! The paint job was shoddy too. There are touch-up spots everywhere. Paint on the lighting fixtures. Even the electrical outlets were done in a sloppy way. They put the fan first then the light switch as the second one in the bathroom. You have to push down instead of up for the light to come on. Overall, it seems like they place very little emphasis on customer experience and quality control. They know the area they are selling in sells itself so their attitude is take it or leave it. At least that is how they treated me when I almost walked away because of the garage issue. I would not recommend buying from this company unless you are comfortable paying for a lot of contractor work to fix the mistakes they would not. I have to get my garage re-done, stairs re-stained, interior repainted all to get to a decent standard. This should not be the case on a brand new-home! ... More

The Builder was as professional as ypu can be every step of the way.

We are so happy with the entire process of Pulte Home Mortgage. From the application stage all the through to the move-in, we were extremely satisfied. Everybody was super nice and helpful.

Exceptional Project Manager (Nathan)who paid attention to details and any issues reported and ensured quality home is built.

It was an awesome experience from our sales associate to project manager

Our experience building with Pulte Homes honestly could not have been better. From the very beginning, communication was very important to me and the entire team was on it! As a Realtor myself, I know what I'm looking for from a builder for my clients and only wish that everyone I have ever worked with was as attentive to my client's needs as Pulte was to ours!

The entire experience from start to finish has exceeded my expectations.