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Pulte Homes Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Pulte Homes.

Read all 374 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Charlotte Area

374 Reviews in Charlotte Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.2

Pulte Homes in Charlotte Area

View Homes

Customer Reviews

Pulte Mortage

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2022
  • Matthews, NC

Our experience with the builder was good except for the Pulte Mortage.. Our experience with the Pulte Mortgage advisor during the closing stage was bad and unprofessional.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - The people that I worked with were excellent-Polly Cockrell &

  • Jane D.
  • Verified HomeBuyer
  • July 29, 2022
  • Waxhaw, NC

The people that I worked with were excellent-Polly Cockrell & Hector DeJesus. The actual products installed (Kitchen & bathroom cabinets, lighting fixtures etc) are low end and skimpy. The kitchen island & cabinet layout were not well designed and are reflective of just banging out homes with little to no thought on function.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Process is good.

  • Raja B.
  • Verified HomeBuyer
  • July 27, 2022
  • Charlotte, NC

Process is good. Good quality. Builders team is good. Suggest pulte Overall good experience.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Overall very good experience.

  • Connor M.
  • Verified HomeBuyer
  • July 27, 2022
  • Charlotte, NC

Overall very good experience. I purchased during the last section of project. So I felt the sales agent moved on to her next development and felt like I was a little bit of an afterthought at times. But I was able to get ahold of her when she was on vacation which was very nice. (Derwin) the Lead PM was very good and communicated on a regular basis. The design process was good. I was told there would be a light in the laundry room that comes standard, however it does not. Would’ve added it if I was told differently but, found out too late to make any adjustments. Very minor and can function ...

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - The home buying experience was phenomenally AMAZING!

  • Willie B.
  • Verified HomeBuyer
  • July 27, 2022
  • Huntersville, NC

The home buying experience was phenomenally AMAZING! Pulte has a process which is easy, informative and satisfyingly GREAT! We highly recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Liked the experience purchasing a home with pulte everything

  • Vivek V.
  • Verified HomeBuyer
  • July 12, 2022
  • Matthews, NC

Liked the experience purchasing a home with pulte everything was communicated timely and the build quality met our expectations

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with buying Pulte Home and associated

  • Venkata A.
  • Verified HomeBuyer
  • July 05, 2022
  • Matthews, NC

I have great experience with Pulte Sales/Accounts/Builder and all engineer and Support post closing, closing team and the entire team of Pulte. Great coordination and keeping home owners posted on any changes or delays of delivery if foreseen. Also, closely follows up on home closing/post addressing of any home issues as part if warranty. Overall satisfied as of today in buying Pulte Home.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Not too bad but typical trac home construction.

  • John B.
  • Verified HomeBuyer
  • July 05, 2022
  • Charlotte, NC

Not too bad but typical trac home construction.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - Concrete work in drive way and back side of house has already

  • Niteshkumar J.
  • Verified HomeBuyer
  • July 05, 2022
  • Charlotte, NC

Concrete work in drive way and back side of house has already start Cracking in 1 month. Also carpet has nails at few places which heart in your feet.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Great overall experience

  • Chris S.
  • Verified HomeBuyer
  • June 02, 2022
  • Matthews, NC

Overall we were very satisfied with the Pulte experience. I appreciate how the Pulte realtor and GC stayed in touch with us every week to share progress, and allow us to provide feedback. Any feedback would be addressed, discussed and corrected. Although the plans are designed by Pulte, they allow so much customization on additions, decks, in-law suites, basements , materials - my home feels more than semi-custom made! After closing we had some issues that popped up and the Pulte warrantee team went into action immediately with their vendors to get everything corrected - and they ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Lots of ups and downs buying a house was emotional Rollercoaster

  • Tina H.
  • Verified HomeBuyer
  • May 06, 2022
  • Charlotte, NC

Lots of ups and downs buying a house was emotional Rollercoaster but at the end its all worth it and we have a lovely home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good builder

  • Steve K.
  • Verified HomeBuyer
  • May 05, 2022
  • Matthews, NC

We're one month into a new home built by Pulte. Everyone here at the company is professional and personable. We appreciated regular updates during the build process to keep us in the loop and with our home, we closed pretty much on time. That may not always be the case with supply chain and labor issues. They are responsive with warranty issues, which is good because the home isn't perfect. But no major issues so far, only several minor ones, which we expect all homes to have. Overall a satisfying experience, we'd buy from them again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very bad quality construction and very bad builder

  • Rahul T.
  • Verified HomeBuyer
  • May 04, 2022
  • Matthews, NC

I will not recommend anyone to buy pulte house , it would be better if you buy small builder house and save your money. Pulte is very bad and they don’t build quality house. Provide wrong in while booking and hide things at contract time.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

All touch points with sales, design, construction and financing were exceptional and professional.

  • Bradley J.
  • Verified HomeBuyer
  • April 11, 2022
  • Charlotte, NC

This was our first home building/buying experience. The sales, design, construction annd financing teams were all incredibly professional and made the experience seamless. I could not thank them enough for how great the experience was for us. I would HIGHLY recommend Pulte in the Charlotte area to anyone looking to build a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The house was done when they said it would be!

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2022
  • Charlotte, NC

The most important thing for us was that the house was ready when they originally said it would be because we were moving across the country. In that aspect, the house was ready when they said it would be ready - so 10/10. Beyond that, I feel like we got what we paid for. It was a spec home (nothing custom) so I would say we got average level attention to detail when it came to finishing the house.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Field Manager

  • Alvin C.
  • Verified HomeBuyer
  • April 06, 2022
  • Matthews, NC

As an out of state buyer, our experience was as great as it was because we had a field manager and sales person who made us feel involved in the process, from responding promptly to our questions to sending weekly updates of the building process. When we couldn't be in person, Nick our field manager took the time to have virtual meetings or just call to talk about any concerns that our inspector or he found along the way. Our sales person, Melanie would find out any information that we needed or find the person who could. It made the experience less stressful than it could have been.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Communication

  • Erika N.
  • Verified HomeBuyer
  • April 06, 2022
  • Matthews, NC

I really appreciated the time that Adam took to update us on the process and immediately respond to concerns we had. I am somewhat upset on the quality of granite that we received in the kitchen, but will contact our warranty agent.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Craftsmanship

  • Venkat A.
  • Verified HomeBuyer
  • April 06, 2022
  • Charlotte, NC

Jordan construction manager is excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The weekly updates kept me informed.

  • Sylvia R.
  • Verified HomeBuyer
  • April 06, 2022
  • Huntersville, NC

I had a great experience. I was kept in the loop through all phases of the building process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Painting was not done properly don’t look like s as new house

  • Lakshmikanth D.
  • Verified HomeBuyer
  • March 16, 2022
  • Matthews, NC

Painting was not done properly don’t look like s as new house Stones on the fire place falling apart Electric outlets not working Concrete pavement infront of the house not done properly I was told at closing that pressure wash will be done and they would clean all the leaves accumulated in the back, it was never done I had to do it myself by spending $500

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

There was great communication through out the building process.

  • Sylvia S.
  • Verified HomeBuyer
  • March 09, 2022
  • Huntersville, NC

The Pulte process provided weekly communication through out the building process. Everyone was very responsive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I greatly appreciate all that your team has done and look forward to continuing our business together

  • Venkata J.
  • Verified HomeBuyer
  • March 09, 2022
  • Matthews, NC

We just wanted to say thank you to everyone at Pulte Homes who helped us create our dream home! It was an awesome and wonderful experience and we would highly recommend Pulte Homes. We absolutely love our new home and have received many compliments on it! It was built with the highest quality and turned out even more beautiful than we ever imagined. Thank all of you for your hospitality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent communication with us along the way

  • Alexander R.
  • Verified HomeBuyer
  • February 13, 2022
  • Huntersville, NC

Pulte reps were always responsive and helpful, easy to reach, friendly, respectful of our concerns, great to deal with.

Pulte Homes responded:
We are glad to hear that our team provided you with an amazing Pulte experience and we were able to be helpful and responsive along the entire journey. Please don't hesitate to email us at customersupport@pultegroup.com if you have any additional comments, questions or concerns. Thanks ^ AH

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Great customer service

  • Carly R.
  • Verified HomeBuyer
  • February 13, 2022
  • Charlotte, NC

Chris and Cam were great through the entire process. Would highly recommend!

Pulte Homes responded:
Thank you for taking the time out to write us an review. We are ecstatic to hear that you love your new home and our team provided you with excellent care and service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I wouldn’t but again from Pulte

  • Nicole R.
  • Verified HomeBuyer
  • February 08, 2022
  • Huntersville, NC

I’m extremely disappointed with the entire experience. The closing was a nightmare and now I’ve been in the house for seven weeks and still have many issues with the house that have not been resolved.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2