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Pulte Homes Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Pulte Homes.

Read all 374 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.2 out of 5 stars in Charlotte Area

374 Reviews in Charlotte Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4.2

Pulte Homes in Charlotte Area

View Homes

Customer Reviews

Pulte Homes - The overall experience was nice.

  • Anonymous
  • Verified HomeBuyer
  • February 08, 2022
  • Charlotte, NC

The overall experience was nice. We still have a couple things needs to be fixed /updated and our closing day was 2 months ago.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Pulte Homes - Entire process was great.

  • Paresh S.
  • Verified HomeBuyer
  • February 07, 2022
  • Matthews, NC

Entire process was great. From initial contact to the closing Sales and Construction Manager kept us informed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - From start to finish, the process was very smooth.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Matthews, NC

From start to finish, the process was very smooth. Pulte consultants help you guide throughout the process and have been very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had good experience with Pulte’s.

  • Qun S.
  • Verified HomeBuyer
  • February 01, 2022
  • Matthews, NC

We had good experience with Pulte’s.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Tom, Hassan and the whole team were great to work with.

  • Christian Q.
  • Verified HomeBuyer
  • January 19, 2022
  • Fort Mill, SC

Tom, Hassan and the whole team were great to work with. They made the experience worth our while alone. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great communication!

  • Eric Y.
  • Verified HomeBuyer
  • January 19, 2022
  • Fort Mill, SC

Great communication! Communicated frequently and with a great attitude.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Has limited upgrade options and no flexibility once design is

  • Muthukumar M.
  • Verified HomeBuyer
  • January 12, 2022
  • Matthews, NC

Has limited upgrade options and no flexibility once design is approved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Pulte Homes - We had a great experience with our builder.

  • Kavitha K.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Mill, SC

We had a great experience with our builder. We lived in a different state while our house was being built and the communication we received via phone and e-mail was always fast and reliable. We would recommend Pulte to future buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Trim work on the house is the worst ever seenHave been trying

  • Kimberly F.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Mill, SC

Trim work on the house is the worst ever seen Have been trying to get the workmanship fixed and still waiting

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes - Overall great experience to buy home with Pulte

  • Praveen M.
  • Verified HomeBuyer
  • January 12, 2022
  • Matthews, NC

Overall great experience to buy home with Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The over all process from buying to watching the home be built

  • Lisa D.
  • Verified HomeBuyer
  • January 12, 2022
  • Fort Mill, SC

The over all process from buying to watching the home be built was wonderful. Had quite a few hiccups at time of celebration however nothing that want easily corrected. I think the quality of materials could be better for instance the cabinets are not what we expected as an upgrade. But overall experience was wonderful!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality of work and friendliness of the sales agent and the builder

  • Abhishek R.
  • Verified HomeBuyer
  • January 06, 2022
  • Matthews, NC

Quality house delivered on time

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - For the most part things went very smoothly.

  • Steven D.
  • Verified HomeBuyer
  • November 30, 2021
  • Charlotte, NC

For the most part things went very smoothly. We love the end product!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Trustworthy builder with a great reputation.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Charlotte, NC

Trustworthy builder with a great reputation.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - This is a great builder!

  • Omar G.
  • Verified HomeBuyer
  • November 30, 2021
  • Charlotte, NC

This is a great builder!! Friendly and always willing to adhere to customers needs.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Homes - Regular weekly updates and easy to contact with questions.

  • Ehric H.
  • Verified HomeBuyer
  • November 30, 2021
  • Fort Mill, SC

Regular weekly updates and easy to contact with questions. They were always willing to shift schedules or accommodate in any way they could.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My home manager. Adam was awesome and always helpful

  • Jeffrey B.
  • Verified HomeBuyer
  • November 23, 2021
  • Matthews, NC

Great experience. Adam and Emily were awesome and always helpful and knowledgeable. My house is exactly as I wanted

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Amazing build, on time and efficient

  • Della F.
  • Verified HomeBuyer
  • November 23, 2021
  • Matthews, NC

Amazing build, on time and efficient

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Cindy Lisiecki and Russell Poe are the best!!!

  • Darryl S.
  • Verified HomeBuyer
  • November 23, 2021
  • Huntersville, NC

Cindy Lisiecki was the main reason that we ended up building this house. From day one, she was amazing. Russell Poe stepped in at a critical time and brought us to the finish line. I have recommended Pulte Homes to countless people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor attention to detail

  • Samantha M.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Mill, SC

I bought a home out of state so my experience will be different I'm sure. My husband flew down the week before closing to address any issues that weren't caught the day before by the warranty manager. He flew down a week later to see they had not even begun, even though he was going to our closing an hour later. Since then, we have had sub contractors in and out of our home to do everything from remove paint on floors, clean windows that appear to have smoke damage, remove cabinets to install lighting that they forgot to, cut holes in sheet rock to run a new conduit for internet ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 4

Great communication from Sales through Construction Management through Warranty handling after closing.

  • Joanne C.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Mill, SC

We felt very supported throughout the process and feel that we received a quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales person and field manager had amazing customer service skils!

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Huntersville, NC

Quality of materials and customer service is great, but construction workers workmanship is not the quality O was expecting. Work was sloppy and things were not addressed to my satisfaction in the end. Home is beautiful, but if you look closely at the trimwork/paint...it's sloppy!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Pulte Homes - Wonderful experience.

  • Darryl H.
  • Verified HomeBuyer
  • October 31, 2021
  • Charlotte, NC

Wonderful experience. Sales Rep Cam was top notch. And the contractor Chris was great as well. If there were issues Chris worked to make those issues up to us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Do your homework.

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2021
  • Huntersville, NC

Do your homework. Pay attention. Ask questions. Don't expect honesty, demand it. Follow up if something is not correct. Elevate issues immediately. Give yourself at least 30 days to be in your new home prior to providing a home builder rating.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Pulte Homes - Employees were all professional and willing to answer questions

  • Robert W.
  • Verified HomeBuyer
  • October 28, 2021
  • Matthews, NC

Employees were all professional and willing to answer questions as needed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5