- New homes
- Pulte Homes
- Reviews
- Raleigh-Durham-Chapel Hill, NC
Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Raleigh Durham Chapel Hill Homeowners Have to Say About Pulte Homes.
Read all 407 verified reviews from homeowners that built a new home with Pulte Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Raleigh-Durham-Chapel Hill Area
View Homes
Customer Reviews
Pulte Homes - Lack of attention to detail in finishing work.
- Anonymous
- Verified HomeBuyer
- November 23, 2021
- Fuquay Varina, NC
Lack of attention to detail in finishing work. Can still feel uneven concrete from corrections of issues in the slab through the finished floor. Multiple issues with electrical and plumbing that needed to be addressed in first 2 weeks. Of our 3 experiences with new construction this was the worst
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Communication and quick resolution of issues
- Ayman T.
- Verified HomeBuyer
- November 23, 2021
- Garner, NC
The process was trustworthy and actually occurred on time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The experience was good.
- Pawankumar V.
- Verified HomeBuyer
- November 03, 2021
- Fuquay Varina, NC
The experience was good. No issues with anyone
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Houses built by Pulte are excellent!
- Anonymous
- Verified HomeBuyer
- November 02, 2021
- Durham, NC
Houses built by Pulte are excellent! We love our townhome!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very Average quality homes.
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Garner, NC
Very Average quality homes. Overpriced.
Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 4
Pulte Homes - We had overall positive experience with our home buying.
- Anonymous
- Verified HomeBuyer
- October 25, 2021
- New Hill, NC
We had overall positive experience with our home buying. We had many minor issues with workmanship and paint quality but many were addressed and we are still waiting to get resolution on some.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Great hhhhh hhhhh hhhhh hhh hhhh
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Garner, NC
Great hhhhh hhhhh hhhhh hhh hhhh
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I find very helpful in supporting after closing
- Beda J.
- Verified HomeBuyer
- October 12, 2021
- Fuquay Varina, NC
I find very helpful in supporting after closing
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Our Construction Manager , Jon was a great ambassador for Pulte.
- Joseph D.
- Verified HomeBuyer
- October 12, 2021
- New Hill, NC
Our Construction Manager , Jon was a great ambassador for Pulte. …Cory as well. Workmanship was very disappointing for this price point
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 3
Responsive, Professional and On Time.
- Tejasvi K.
- Verified HomeBuyer
- October 12, 2021
- Durham, NC
Quality homes with excellent floor plans. I am very happy so far with their communication especially from Pulte mortgage team. Thank You
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Communication wasn’t the greatest would prefer that constructions
- Anonymous
- Verified HomeBuyer
- September 17, 2021
- New Hill, NC
Communication wasn’t the greatest would prefer that constructions managers have a work issued cell phone. Overall end product we are very satisfied with.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - Pulte has a streamlined process of home buying and construction
- Anonymous
- Verified HomeBuyer
- September 17, 2021
- Fuquay Varina, NC
Pulte has a streamlined process of home buying and construction process. and is a one-stop shop for home buying and mortgage application. Quality of materials and workmanship can be bumped up a few notches
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Me finding and reporting issues, that should have been caught by local team.
- Ted A.
- Verified HomeBuyer
- September 11, 2021
- New Hill, NC
Check the progress and frequently view during build cycle.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Pulte Homes - I wouldn't buy their house if I were to live in it.
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Durham, NC
I wouldn't buy their house if I were to live in it. For rental it's ok.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Pulte Homes - Excellent experience!
- Shujie D.
- Verified HomeBuyer
- September 07, 2021
- Durham, NC
Excellent experience! Professional sale Tracey who is very responsive even when she moved to a different community. She still answer my questions during her vacations! Project manager Greg is super helpful and professional too. He has been very patience with all my questions and taking care of all the issues we brought up. His work is beyond my expectations. I will definitely recommend Pulte to my friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
closing and other structural issues
- Krishna M.
- Verified HomeBuyer
- September 07, 2021
- Garner, NC
Very bad closing experience with Pulte Mortgage. There are issues with water staying in front of the house and some other issues internally.
Pulte Homes responded:
We are very sorry to hear that you did not have a good experience working with our friends at Pulte Mortgage and are dealing with unresolved concerns after moving into your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Super easy to work with abs great delivery
- Anonymous
- Verified HomeBuyer
- August 04, 2021
- Fuquay Varina, NC
We enjoyed working with Sarah at Stonecreek from the beginning and Our building manager was equally as great all the way to closing. Pulte mortgage was super easy and quick.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The Pulte Team from start to finish were all extremely professional,
- Anonymous
- Verified HomeBuyer
- July 28, 2021
- Durham, NC
The Pulte Team from start to finish were all extremely professional, helpful, and friendly and were always prompt to address any questions. Wonderful team to work with!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Absolutely loving my new home
- Stacy F.
- Verified HomeBuyer
- July 28, 2021
- Durham, NC
Absolutely loving my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsiveness and openness to talk about previous bad reviews and up front about potential delays.
- Sherri H.
- Verified HomeBuyer
- July 28, 2021
- Fuquay Varina, NC
They exceeded my expectations, appreciate the attention paid to detail and making the overall experience positive. Love my new home so far!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Yes we are happy
- Bharat P.
- Verified HomeBuyer
- July 28, 2021
- Durham, NC
Yes we are happy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Our family had a good experience working and building with Pulte
- Shanna W.
- Verified HomeBuyer
- July 28, 2021
- Fuquay Varina, NC
Our family had a good experience working and building with Pulte
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very good communication throughout the whole building process.
- Mark H.
- Verified HomeBuyer
- July 06, 2021
- Durham, NC
Very good communication throughout the whole building process. Issues after inspections were attended fast. We are living in the house now for 1 month and everything is great so far.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - It took a while to get started but once we did the purchase part
- William M.
- Verified HomeBuyer
- July 03, 2021
- New Hill, NC
It took a while to get started but once we did the purchase part was fairly simple. We did have major concerns regarding our lot and the final look of it. Transparency was a huge issue. We were offended by someone from Pulte while trying to resolve the issue and ended up going to the city for help. Our sales contact was relocated after we bought and introduced us to her replacement. However, we had a single email from him and when we asked to meet he couldn't arrange a meeting as he too was moved! Our FM, Chris, was very easy to work with and cooperative. He helped us in every way he could ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Everthing was great untill the time of closing/certificate of occupancy
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Garner, NC
It has been a month and my temporary microwave is not yet replaced by the proper one. The temporary microwave was installed to get the certificate of occupancy so that they can keep the closing date and not postpone the closing date. I was told it will be done in 10 days, but even after 1 month, the proper microwave is not installed.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 2
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.